Adam R
Jan 2026
When I interview with this company. The manager made me feel incredibly uncomfortable. My friends family member had their service and needless to say it only lasted a day. Please don't hire this company.
1 / 2Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2012
- Affiliation
- Christian faith-based home health agency
- Therapy services
- Includes on-site PT and OT assessments
Home Health Compare
What Families Think
Hope Home Care is a Christian faith-based home health and hospice agency in Miamisburg, Ohio, rated 4.3 out of 5 from 18 Google reviews. Most reviewers praise the compassionate nurses and quick, thorough start of care, including PT and OT services, though a couple of reviews raise concerns about administrative follow-through and hiring practices.
The Good
- Nurses described as caring and compassionate
- Fast start of care after hospital discharge
- Includes nursing, PT, and OT assessments
- Honest when unable to meet a need
- Frequently recommended by families to others
The Bad
- One report of poor administrative follow-through on insurance recertification
- One report of an uncomfortable interview experience with management
- No published pricing information available
AI-generated from reviews and community data.
Hope Home Care is a senior living community in Miamisburg, Ohio offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.3 out of 5 across 18 reviews.
About Hope Home Care
Hope Home Care provides home health and hospice services in Miamisburg, Ohio. The company delivers nursing assessments, physical therapy, occupational therapy, and end-of-life care in patients' homes.
Families who had positive experiences consistently praise the speed of service initiation and the clinical competence of staff. One family noted that assessments were completed within four days of discharge from a skilled nursing facility. Patients and their families highlight individual caregivers by name and describe the team as experienced, compassionate, and honest about the limits of what they can provide, directing families elsewhere when a need falls outside their scope.
However, reviews surface significant concerns about consistency and responsiveness. A family caring for a parent with dementia reported that Hope Home Care failed to complete required re-certification visits within the insurance window and did not respond to follow-up calls. Another family described an uncomfortable intake interview and a service that lasted only one day. These accounts suggest operational or interpersonal friction that affects some families' experiences.
Hope Home Care holds a 4.3 out of 5 stars across 18 Google reviews, reflecting both strong clinical feedback and serious gaps in follow-through and communication for some patients.
Types of Care at Hope Home Care
Home HealthSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Hope Home Care
4.3overall · 18 ratings combined
4.3★ on Google (18)
Christina Swint
Sep 2023
My mom has Dementia progressing into Alzheimer’s. She was with Hope Home Care for 8 weeks but when it was time to re-certify her for insurance purposes they dropped the ball completely and didn’t even try to meet/ talk with her within the allotted time frame. I’ve called twice to get an understanding where the ball was dropped but haven’t heard back since. Leaving me to think they don’t want to help my mother and that they pick and choose who they want to work with? It’s really sad and frustrating to see a loved one neglected like this especially when we need professional eyes on the situation and that additional support. Amber the nurse was beyond Amazing and was so understanding and great with my mom. However, as for administration they are a disappointment and it’s a “No” for me moving forward because they’re unreliable and incompetent at this point. I wouldn’t have made this review had they called back and taken some ownership.
Vicki Barrett
May 2023
I have been using Hope, for over a year, and I have nothing but positive things to say about them!! My nurse, Devin, is superb, as well as my experience with OT and PT. I would recommend them to anyone needing in home care.
Eve Coots
Feb 2023
My father was discharged from a skilled nursing facility on Monday and a nurse, PT, and OT assessment were all completed by Friday afternoon! We are very thankful for the experienced staff assessing our father! Bravo on the customer service 👏!!!
Brandy Ruth
Oct 2017
I have referred several people to this company and have only received positive feedback from them all. This company works quickly to get care started and when unable to meet a need they are very upfront and honest with that information so that care can be found elsewhere. A very caring and compassionate group of individuals.
Medicare Quality of Care
Hope Home Care is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency71%US 79%
- Rated their overall care 9 or 10 out of 1076%US 85%
- Care was given in a professional way85%US 89%
- The team communicated well80%US 86%
- The team discussed medicines, pain and home safety78%US 82%
221 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community66%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)17%US 11%Worse than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed91%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved87%US 85%
- Patients got better at taking medications correctly85%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations64%US 61%
Service area
Hope Home Care reports serving 99 ZIP codes, including Dayton, Cincinnati, Springfield, Hamilton, Middletown, Alpha, Bellbrook, Bowersville, Brookville, Camden and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368444. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Hope Home Care offer?
Hope Home Care offers Home Health and Skilled Nursing / Long Term Care.
Where is Hope Home Care located?
Hope Home Care is located at 3615 Newmark Dr in Miamisburg, Ohio.
What do families say about Hope Home Care?
Hope Home Care is a Christian faith-based home health and hospice agency in Miamisburg, Ohio, rated 4.3 out of 5 from 18 Google reviews. Most reviewers praise the compassionate nurses and quick, thorough start of care, including PT and OT services, though a couple of reviews raise concerns about administrative follow-through and hiring practices.
Does Medicare cover care from Hope Home Care?
Yes. Hope Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Hope Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Hope Home Care?
Submit the Request Information form on this page to connect with Hope Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Hope Home Care? Claim this listing to update photos, pricing, and details. It's free.
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