Dawn Pritt
May 2026
If I had to only rate the physical and occupational therapist I would award 5 stars. Unfortunately I have to rate my overall experience. I was a patient here for a month getting rehab. The nurses and aids were a crap shoot on whether you would get both really good, both really bad, or one of each. The average wait time when you ring for help is about 1 hour 10 minutes. So, don't ring if you need immediate assistance. My roommate rang for help while she was in the restroom. No one came. She yelled out to me to please get her some help. I went into the hall and saw a nurse. I asked her to please come help. She proceeded to yell down the other hallway to the aid. No one came. I went to the hall a second time. This time there were 2 nurses in the hall. I asked please can someone come help. They again yelled down the hall to the aid. Again, no one came. I went to the hall a third time. This time 3 nurses in the hallway. I finally lost it and said " really there are 3 of you in the hall and no one can come help?" The nurse closest to me said " we are nurses. That isn't our job. That is the job of the aids." Again i lost my temper and said " really, you don't know how to.help a resident in the bathroom." Needless, to say the aid finally came after she finished up what she was doing. There are more stories I could tell but this is the worst of what I witnessed. If you are smart you won't be admitted here or let any of your family. I hope they take what I have said here and try to improve.
