1 / 5Families describe BrightStar Care in Frederick as a home health and hospice provider whose individual nurses and aides build close, trusted relationships with patients, often stepping in during medical crises like COVID or post-surgery recovery. Reviewers consistently praise specific caregivers by name for their attentiveness, flexibility, and willingness to go beyond scheduled tasks. A few mention that inconsistent staff rotation, when it happens, is less satisfying than having one steady caregiver.
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving Frederick, Maryland offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 40 reviews.
BrightStar Care in Frederick, Maryland provides home health and hospice services to families managing care at home. The service delivers nursing, aide support, and specialized care, from post-surgery recovery to chronic condition management, with staff visiting patients in their homes.
Families consistently praise the responsiveness and personal touch of individual caregivers and nurses. Parents describe staff who checked in regularly, managed medical appointments, taught family members wound care, and showed up promptly during emergencies. One family wrote that their son "looks forward to" treatment days because his nurse "will be the one caring for him." Families emphasize how specific caregivers, whether nurses like Katheryn or health aides, formed genuine relationships and relieved their anxiety through attentiveness and skill. Multiple reviews note that the same consistent caregiver made a meaningful difference in their care experience.
The service earned a 4.9 out of 5 rating across 39 Google reviews, with families frequently describing their experience as an answer during crisis moments, whether managing dual COVID cases, post-hospitalization recovery, or complex family caregiving needs.
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Help Me Choose4.9overall · 40 ratings combined
4.9★ on Google (40)
Wendy H
Aug 2026
Absolutely positively the best care for my son Sabrina was amazing. She showed compassion and sometimes we would just talk, kind supportive and nonjudgmental which made this experience that much better, the team very responsive to our needs. Highly recommend the service!!!
sabrina hambleton
May 2026
Kaitlyn was a super nurse today with my daughter. Very kid friendly and very accommodating to us. If I could give a million stars I would. I am so grateful that she could do my daughters infusion today.
Jameelah Malcolm
Apr 2026
I am giving BrightStar 5 stars based on our wonderful experience with April. April has been my son’s nurse for almost a year, and she has made such a positive impact on his treatment journey. Treatment days have become something he actually looks forward to because he knows April will be the one caring for him.<br><br>April is always happy, patient, understanding, and compassionate. She is easy to talk to and truly cares about my son’s well-being. Her kindness and dedication have meant so much to our family. We have grown to love and respect her deeply, especially because of the incredible care she gives my son.<br><br>If I could give April 10 stars, I absolutely would. BrightStar earns 5 stars because they employ someone as exceptional as her.
John Seng
Apr 2026
Our family appreciated the expertise and speedy availability of BrightStar nurse Ija, who cared for our mom at Sunrise Senior Living.<br><br>Ija distinguished herself via her assertiveness and observational skills in addressing issues otherwise unbeknownst to us.<br><br>Ija is polite, personable, friendly and always presenting with a smile...totally on time and dependable in every respect.<br><br>We highly recommend BrightStar and Ija and will recommend them in the future where appropriate. Thank you!
Dianne Wenczkowski
Apr 2026
I have had the absolute pleasure of having Carlina as my caregiver after my open heart surgery, and I truly cannot say enough wonderful things about her. She is incredibly sweet, kind, dependable, and deeply empathetic. Carlina has always been willing to help in any way possible, and her positive attitude and gentle demeanor have been such a blessing during a very difficult time in my life.<br><br>She has also cared for my animals with so much love and attention, treating them as if they were her own, which meant the world to me.<br><br>I highly recommend Carlina, as well as BrightStar, for their exceptional services. They took the time to match me with the perfect caregiver for my needs. Thanks to Carlina’s support, my recovery has been so much smoother, and I felt truly cared for every step of the way.<br><br>I am beyond grateful for the difference she has made during such a challenging time.
BrightStar Care offers At-Home Care.
BrightStar Care is located at 198 Thomas Johnson Dr Ste 19 in Frederick, Maryland.
Families describe BrightStar Care in Frederick as a home health and hospice provider whose individual nurses and aides build close, trusted relationships with patients, often stepping in during medical crises like COVID or post-surgery recovery. Reviewers consistently praise specific caregivers by name for their attentiveness, flexibility, and willingness to go beyond scheduled tasks. A few mention that inconsistent staff rotation, when it happens, is less satisfying than having one steady caregiver.
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