Sherry Macclugage
Jul 2026
Nice place
3.2(99 ratings)· Columbia average: 4.3
Part of Americare Senior Living · 66 communities · 4.3★ average
1 / 5CMS Care Compare
Reviews of The Neighborhoods by TigerPlace are sharply mixed: several families praise attentive therapy teams, friendly staff, and successful rehab outcomes, while others report serious concerns about nursing care quality, responsiveness, and cleanliness. The community offers short-term rehab, long-term care, and memory care in a home-like setting near Boone Hospital Center.
AI-generated from reviews and community data.
The Neighborhoods by TigerPlace is a senior living community in Columbia, Missouri offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.2 out of 5 across 99 reviews.
The Neighborhoods Rehabilitation and Skilled Nursing in Columbia, Missouri is an Americare community offering short-term rehabilitation, long-term care, and memory care services. The community provides personalized nursing care plans for residents recovering from surgery, injury, or health-related events, with a focus on restoring strength and mobility in a home-like setting.
Memory care services at the community are guided by the Best Friends Approach, designed for those with memory loss or Alzheimer's disease. The community also offers therapy services through its Rehab-to-Home program, which combines physical, occupational, and speech therapy along with skilled nursing. Advanced wound therapy powered by Vaporox is available as part of rehabilitation services. Following discharge, the community coordinates care with home health providers to support residents in their homes or assisted living settings. Hospice care is coordinated with trusted local providers to ensure comfort and dignity.
Dining at the community features fresh ingredients and made-to-order meals served in a restaurant-style dining room. Activities and programs include pet therapy, exercise classes, faith-based programs, educational opportunities, meditation, social gatherings, intergenerational programs, and volunteer opportunities through community fundraisers and civic projects.
Amenities include spacious community dining rooms, family rooms with televisions, kitchens, social areas, a pool, beauty salon, and secure patios with scenic views. The community is conveniently located near Boone Hospital Center and offers scheduled transportation. The Neighborhoods by TigerPlace is pet friendly, provided residents are able to care for their pets.
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Help Me Choose3.2overall · 99 ratings combined
3.2★ on Google (99)
Sherry Macclugage
Jul 2026
Nice place
stephanie swartwood
Jul 2026
Susan and Shayla helped my mom Donna Horn so very much.
Beverly Hunter
May 2026
Some of the nurse aides and med aides were not allowing the residents to have choices. If the residents didn't like the food offered for the meal, usually the residents were told that was the only food available. If residents who needed assistance wanted to go to the restroom 🚻🚺, they were told ok, give me a few minutes, then as I witnessed the residents would be waiting for a long time and then have an accident in their pants. State inspection was there during one of my days I was there. I reported to the state officials things that I saw not being done ✅ and things like the aides turning their batteries in their beepers backwards so they didn't have to have their beepers buzz with the residents. I was treated very rudely by an aide named Ashley. Dark haired girl who caused a lot of friction among the workers. I watched her as she was setting up the meds for residents. Ashley was busy talking 🦜🦜 with other aides and laughing, not paying close attention to the med lists and what meds she was giving the residents. I asked Ashley what one of the pills in my container was? Ashley said,once she takes it out of the bubble 💭 wrap she doesn't know what that medicine or pill 💊💊 is that she is giving the residents. I told her to look at the pill, check the cart for the residents name on the bubble 💭 wrap and trace back the name of the medicine. Ashley was also reporting that the resident refused their meds but actually putting the meds in her pocket +stealing them). Some residents have pain pills and some have mind altering meds family members could see from the residents actions that the meds hadn't been given.
Kimberly Howes
May 2026
GREAT NURSES GREAT PLACE !!!LOVE SUSAN IN FLAT BRANCH THANK YOU FOR TAKING CARE OF BARB
Jason Hays
Apr 2026
Worst place you possibly send a loved. The staff is rude and disrespectful. I don't even want to imagine how they treat these people that are living here. It looks unsanitary. It wreaks of urine in the entire building . The place is disgusting. It should be looked at and possibly investigated!
9 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 25, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 26, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 16, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2025
Include a process for Emergency Preparedness collaboration.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2024
Provide a means of sharing information on occupancy/needs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2024
Establish procedures for tracking staff and patients during an emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2024
Address patient/client population and determine types of services needed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 24, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 24, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2024
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2023
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 17, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2022
Assure the security of all personal funds of residents deposited with the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 17, 2022
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 17, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Neighborhoods by TigerPlace offers Memory Care and Skilled Nursing / Long Term Care.
The Neighborhoods by TigerPlace is located at 3003 Falling Leaf Court in Columbia, Missouri.
Reviews of The Neighborhoods by TigerPlace are sharply mixed: several families praise attentive therapy teams, friendly staff, and successful rehab outcomes, while others report serious concerns about nursing care quality, responsiveness, and cleanliness. The community offers short-term rehab, long-term care, and memory care in a home-like setting near Boone Hospital Center.
The Neighborhoods by TigerPlace had 9 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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