Kathryn Andrews
Mar 2026
Staff is super friendly and make the residents feel like they’re friends.
3.8(28 ratings)
Part of Americare Senior Living · 66 communities · 4.3★ average
1 / 5CMS Care Compare
Reviewers are split on Heritage Hall: several praise the caring, attentive staff, clean common areas, and good food, while others describe serious lapses in day-to-day care, including delayed hygiene assistance and unresponsive therapy staff. The facility focuses on short-term rehabilitation and long-term skilled nursing, with a family-led, locally owned operating structure.
AI-generated from reviews and community data.
Heritage Hall Rehabilitation & Skilled Nursing is a senior living community in Centralia, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 28 reviews.
Heritage Hall is a skilled nursing and short-term rehabilitation center in Centralia, Missouri, operated by Americare as a family-led, locally owned community. The facility provides rehabilitation services for residents recovering from surgery, injury, or health-related events, as well as long-term care for those with ongoing medical needs.
The center offers a Rehab-to-Home program combining physical, occupational, and speech therapy with skilled nursing services to help residents return home or transition to assisted living. For long-term residents, ongoing therapy services support residents in thriving within the community. Heritage Hall coordinates hospice care with local providers for end-of-life support, and features advanced wound therapy using Vaporox technology alongside traditional wound care within its rehabilitation programs.
Daily life at Heritage Hall centers on restaurant-style dining with made-to-order breakfast and daily lunch and dinner specials prepared from fresh ingredients. The community emphasizes enrichment through activities including pet therapy, exercise classes, faith-based programs, educational offerings, meditation, games, and volunteer opportunities in community fundraisers and civic projects. Social gatherings and intergenerational programs foster connection among residents.
Amenities include spacious community dining rooms, family rooms with large-screen televisions, kitchens, social areas, a beauty salon, and secure patios with scenic nature views. The facility provides nearby primary care access and scheduled transportation for resident convenience. Heritage Hall is pet friendly for residents able to care for their pets.
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Help Me Choose3.8overall · 28 ratings combined
3.8★ on Google (28)
Kathryn Andrews
Mar 2026
Staff is super friendly and make the residents feel like they’re friends.
Dave Sappington
Sep 2025
Staff and all employees very friendly and took excellent care of me. Several patients I enjoyed getting to know and share experiences.
mike longbine
Aug 2025
This place is far better than any other you will find anywhere near this area. The people were all exceptionally polite. They made you feel like friends and not just workers drawing a paycheck, like they genuinely cared. A please t change to other homes/rehab centers I have seen. Highly recommend!🙂
Kathy Springer
Jul 2025
Want to tell Cindy that her staff is very caring, loving and considerate. I feel they all should get a pay raise. I recommend Heritage Hall to anyone that needed rehab or a place to live!
Mike Remley
Jun 2025
Our step father was here from March until June of 2025. I cannot say enough good things about this place! The staff was very helpful and made his stay very comfortable
4 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025
Dispose of garbage and refuse properly.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 27, 2025
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 9, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Heritage Hall Rehabilitation & Skilled Nursing offers Skilled Nursing / Long Term Care.
Yes. Heritage Hall Rehabilitation & Skilled Nursing lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Heritage Hall Rehabilitation & Skilled Nursing is located at 750 E Highway 22 in Centralia, Missouri.
Reviewers are split on Heritage Hall: several praise the caring, attentive staff, clean common areas, and good food, while others describe serious lapses in day-to-day care, including delayed hygiene assistance and unresponsive therapy staff. The facility focuses on short-term rehabilitation and long-term skilled nursing, with a family-led, locally owned operating structure.
Heritage Hall Rehabilitation & Skilled Nursing had 4 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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