MyLivingChoice

Monument Health Cottonwood Creek

1205 East 4725 South

3.8(29 ratings)· Salt Lake City average: 4.4

Monument Health Cottonwood Creek, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
77
Therapy services
On-site PT, OT, and speech therapy
Operator scale
Part of Monument Health Group network across Utah

What Families Think

Reviews for Monument Health Cottonwood Creek are sharply mixed: many families praise devoted, long-tenured staff—especially in the memory care unit—and describe the facility as clean and homelike despite its older building. However, a notable number of reviewers report serious safety and care lapses, including neglect, understaffing, and at least one fatal fall.

The Good

  • Staff repeatedly described as caring and attentive
  • Memory care unit staff singled out for dedication
  • Facility kept clean despite older building
  • Food quality praised by several reviewers
  • Good communication with families about care changes

The Bad

  • Multiple reports of neglect, including soiled bedding left unchanged
  • Several reviewers cite understaffing affecting care quality
  • One report of a fatal fall while in care
  • Serious reports of delayed medication and inadequate monitoring

AI-generated from reviews and community data.

Monument Health Cottonwood Creek is a senior living community in Salt Lake City, Utah offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 29 reviews.

About Monument Health Cottonwood Creek

Monument Health Cottonwood Creek is a skilled nursing and rehabilitation center located in the Cottonwood Creek area of Salt Lake City, Utah. The community provides short-term rehabilitation and long-term skilled nursing care, with an experienced clinical team delivering personalized care plans designed to support recovery, restore independence, and improve quality of life for patients recovering from surgery, illness, or injury.

The center offers round-the-clock skilled nursing care for both short-term and long-term residents, along with support for individuals who need assistance with daily tasks and movements. Licensed physical therapists develop individualized treatment plans aimed at improving mobility, strength, balance, and overall function, while occupational therapists work one-on-one with patients to help them regain independence in daily activities after illness, injury, or surgery. Speech therapy and other specialized programs are also available.

By combining physical and occupational therapy services, the clinical team works to promote faster recovery and better outcomes for each patient. As a licensed skilled nursing facility, Monument Health Cottonwood Creek provides transitional care for patients leaving the hospital who require ongoing 24/7 medical supervision, including those recovering from surgery, managing a chronic illness, or healing from an injury.

The facility is open 24 hours a day, seven days a week, and is part of the broader Monument Health Group network of skilled nursing facilities operating throughout Utah.

Types of Care at Monument Health Cottonwood Creek

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Monument Health Cottonwood Creek

3.8overall · 29 ratings combined

3.8★ on Google (29)

Shawlee Evans

Apr 2026

via Google

Staff is very friendly and helpful here!

Jay Hambleton

Jan 2026

via Google

Ruth is incredible to work with. She is very responsive and she goes above and beyond for her residents. Late on a Friday night, Ruth went the extra mile to help a patient find a home when no other options were available. Thank you to their whole team for pulling it off.

Stacie Schofield

Aug 2025

via Google

My father lasted a year here before he fell and passed away the next day from his fall. Mother lasted 7 more years there. The nurse at the time was wonderful and one thing about this place is that they don't like surprise visits as it constantly kept them on their toes...which is the way it should be....would I recommend this place only if you have the time to go and visit the people you put there....

PM

Feb 2025

via Google

When my mom stayed here, she gained a lot of weight. Check out The End of Alzheimer's by neurologist Dale Bredesen, or watch interviews with Hal Cranmer who helps people with Alzheimer's in his care homes. Feeding people a bunch of desserts is not helpful for Alzheimer's.

Angela Brown

Mar 2024

via Google

This nursing home is nothing but staffing and nurses that don't want to realize and care for the patients that really do need the care but instead to just over does my dad with meds to make him become a vegetable I'm very ashamed and overly mad at you guys my dad will not ever be returning you guys did nothing but send him back to the hospital with water in the brain and now unable to talk id give you guys a zero star but I can't nothing you guys can say to make thie situation better.

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Government Inspection History

3 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 4, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Apr 25, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2024

May 5, 2022Fire Safety StandardHealth Standard13 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jun 9, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Jun 9, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2022

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2022

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2022

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2022

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2022

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2022

Dec 5, 2019Fire Safety StandardHealth Standard10 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2020

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2020

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2020

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2020

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Monument Health Cottonwood Creek offer?

Monument Health Cottonwood Creek offers Skilled Nursing / Long Term Care.

Where is Monument Health Cottonwood Creek located?

Monument Health Cottonwood Creek is located at 1205 East 4725 South in Salt Lake City, Utah.

What do families say about Monument Health Cottonwood Creek?

Reviews for Monument Health Cottonwood Creek are sharply mixed: many families praise devoted, long-tenured staff—especially in the memory care unit—and describe the facility as clean and homelike despite its older building. However, a notable number of reviewers report serious safety and care lapses, including neglect, understaffing, and at least one fatal fall.

How did Monument Health Cottonwood Creek do on recent health and safety inspections?

Monument Health Cottonwood Creek had 3 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Monument Health Cottonwood Creek?

Submit the Request Information form on this page to connect with Monument Health Cottonwood Creek and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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