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Magnolia Crossing Nursing and Rehabilitation Center

10800 Flora Mae Meadows Rd

3.8(111 ratings)· Houston average: 4.3

Part of Wellsential Health · 67 communities · 4.3★ average

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Magnolia Crossing Nursing and Rehabilitation Center, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
128
Inspections
View history (25 citations)
Short-term care setup
Private rooms with en suite bathrooms for rehab
Respite care
Short-term respite stays available for families
Memory care setup
Dedicated on-site memory care unit
Operator
Part of a multi-site Texas nursing network

What Families Think

Magnolia Crossing is a skilled nursing and rehab facility in Houston with a wide range of reviews: many families praise specific caregivers and administrators by name, while a substantial number of reports describe serious lapses in care, safety, and billing, especially since a recent change in ownership. The facility offers short-term rehab, long-term care, memory care, and respite stays, but reviewers' experiences vary sharply depending on staffing levels at the time.

The Good

  • Staff frequently praised by name for compassion
  • Clean, well-organized building noted by many reviewers
  • On-site memory care unit for dementia residents
  • Respite care available for short-term stays
  • Active PT, OT, and speech therapy services
  • Daily activities like bingo, music, and Bible study

The Bad

  • Multiple reports of neglect, missed medications, and slow call-light response
  • Several reviewers describe understaffing worsening after a recent ownership change
  • Multiple complaints about billing errors, delayed refunds, and unpaid vendor invoices
  • Reports of falls, injuries, and one report of a resident's death going unnoticed for hours

AI-generated from reviews and community data.

Magnolia Crossing Nursing and Rehabilitation Center is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Private Bathroom and Private Rooms. Families rate it 3.8 out of 5 across 111 reviews.

About Magnolia Crossing Nursing and Rehabilitation Center

Magnolia Crossing Nursing and Rehabilitation Center is a skilled nursing and rehabilitation facility located in Houston, Texas, operated by Wellsential Health, a network of skilled nursing facilities and rehabilitation centers across Texas.

The community offers a Short-Term Transitional Care Unit featuring private rooms with en suite bathrooms, designed to support patients recovering from illness, injury, or surgery before returning home.

In addition to short-term rehabilitation, the facility provides services spanning long-term care, memory care, and respite care, giving families flexible options depending on their loved one's needs.

Care is provided by a team of nursing staff and caregivers who work with patients through their rehabilitation progress and ongoing care, with an administrative office available to help families understand services and processes.

Types of Care at Magnolia Crossing Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Magnolia Crossing Nursing and Rehabilitation Center

3.8overall · 111 ratings combined

3.8★ on Google (111)

Write a review

Rachel M

Mar 2026

via Google ↗

I didn't want to give any stars but that's not an option. Sadly I made the wrong choice to place my Aunt her. Didn't realize the new company was going to be worse then the previous one. Staffing is awful and there is no management. You can't get any resolution because they don't admit their failures. IF you're looking for a facility for your loved ones - PLEASE, PLEASE look somewhere else.<br><br>UPDATE:<br>8 months later and things are worse than before. They obviously don't care about the residents.

Chazsady Davis

Feb 2026

via Google ↗

Our experience with this skilled nursing facility was truly wonderful. The staff is compassionate, attentive, and consistently went above and beyond to ensure their patients are comfortable and well cared for. Communication with the care team is clear and reassuring. We recommend Magnolia Crossing for all our your rehabilitation, long term care, and memory care needs!

Danielle V

Dec 2025

via Google ↗

Update it gets worse:<br>We moved her and the only thing of hers that we could find was her shoes. Clothes with her name in sharpie and embroidered are gone. Two expensive jackets are gone. Colorful fun socks are gone. At least one pair of shoes is gone. Books are gone. Her glasses were lost long ago and never found. I don't even remember what else, but the items she had could fit in a very small bag.<br><br>This company needs to fire their billing, spend 120k on salary and hire someone with very good experience to untangle the snafu and once money is coming in hire more staff.<br><br>Original: This used to be a good facility, but after two ownership changes it's bad enough I am moving my mother in law out. She is in the memory ward. There used to be regular events in which family was notified and invited to attend. Those are gone. There used to be more staff, but now they are on a skeleton crew and everyone is overworked. Good used to be good lower end restaurant, now it's school lunch level. The only medical care they provide is a doctor I've never seen prescribing more calming meds. If you're relative has diabetes and needs a podiatrist to clip nails you have to arrange to take them yourself even though they say they will take care of it.<br><br>Now the really bad part is billing. Never left them do a one time draw from your account. We did and they have been billing monthly, but getting invoices is like pulling teeth and we need them for insurance, so we can't balance the account easily and have issues with overdraftimg (we just found out we can stop this one payment with the bank and are trying to arrange for that because changing the account number will lead to hours of work).<br><br>For all this you would think you are at a discount place. No. Over $6k a month for this negligence. If the owning company wasn't cheap they could hire someone to properly take care of accounting and then they could fix this, but clearly the owning company is both short sited and flat out doesn't care.

Danielle V

Dec 2025

via Google ↗

Update it gets worse: We moved her and the only thing of hers that we could find was her shoes. Clothes with her name in sharpie and embroidered are gone. Two expensive jackets are gone. Colorful fun socks are gone. At least one pair of shoes is gone. Books are gone. Her glasses were lost long ago and never found. I don't even remember what else, but the items she had could fit in a very small bag. This company needs to fire their billing, spend 120k on salary and hire someone with very good experience to untangle the snafu and once money is coming in hire more staff. Original: This used to be a good facility, but after two ownership changes it's bad enough I am moving my mother in law out. She is in the memory ward. There used to be regular events in which family was notified and invited to attend. Those are gone. There used to be more staff, but now they are on a skeleton crew and everyone is overworked. Good used to be good lower end restaurant, now it's school lunch level. The only medical care they provide is a doctor I've never seen prescribing more calming meds. If you're relative has diabetes and needs a podiatrist to clip nails you have to arrange to take them yourself even though they say they will take care of it. Now the really bad part is billing. Never left them do a one time draw from your account. We did and they have been billing monthly, but getting invoices is like pulling teeth and we need them for insurance, so we can't balance the account easily and have issues with overdraftimg (we just found out we can stop this one payment with the bank and are trying to arrange for that because changing the account number will lead to hours of work). For all this you would think you are at a discount place. No. Over $6k a month for this negligence. If the owning company wasn't cheap they could hire someone to properly take care of accounting and then they could fix this, but clearly the owning company is both short sited and flat out doesn't care.

Karen Green

Dec 2025

via Google ↗

I entrusted my father with this facility and it seems as though he has gotten worse since he was admitted, and he was only there for a little over a week. We had to have him transferred to another facility because of the neglect he endured here. I would not recommend this facility to anyone who is looking for a home for their loved one. Hours long response times, residents’ concerns and complaints are not taken seriously, and administrative staff is even avoidant of family members. My father has a progressive neurodegenerative disorder and has lost most of his mobility. Staff often did not give my father his medicine on time, and even ignored him for hours while he was in pain. One night nurse named Silas flat out refused to give my dad his pain medication when he needed it. They also gave him food that he could not eat due to dietary restrictions. When he could eat, he needed help with feeding. One nurse got frustrated at this and threw his fork on the tray, left the room, and did not come back. The same nurse also refused to help him with adjusting his bed and left the room. We did not get her name. Our family had also been trying to get in contact with medical records for insurance purposes. Eva, the person in charge of medical records, did not help over email and even avoided to meet with my mother when she was there to speak with her. Of course there are good nurses at this facility, but that does not make up for the amount of neglect and disrespect that goes on here. If you care about the person you are looking for a home for, do not come here.

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Government Inspection History

11 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 24, 2026Health Complaint1 citation

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Mar 12, 2026Health Complaint1 citation

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Mar 5, 2026Health Complaint1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026

Dec 1, 2025Health Complaint1 citation

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 2, 2025

Aug 19, 2025Health Complaint2 citations

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025

May 22, 2025Fire Safety StandardHealth ComplaintHealth Standard6 citations

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 26, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2025

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2025

May 9, 2025Health Complaint2 citations

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 23, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 23, 2025

Apr 24, 2025Health Complaint1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2025

Mar 21, 2024Fire Safety StandardHealth Standard1 citation

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024

Nov 13, 2023Health Complaint2 citations

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 8, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023

Feb 9, 2023Fire Safety StandardHealth Standard7 citations

  • Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2023

  • Hire a qualified full-time social worker in a facility with more than 120 beds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Magnolia Crossing Nursing and Rehabilitation Center offer?

Magnolia Crossing Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

How much does Magnolia Crossing Nursing and Rehabilitation Center cost?

Magnolia Crossing Nursing and Rehabilitation Center has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Magnolia Crossing Nursing and Rehabilitation Center located?

Magnolia Crossing Nursing and Rehabilitation Center is located at 10800 Flora Mae Meadows Rd in Houston, Texas.

What do families say about Magnolia Crossing Nursing and Rehabilitation Center?

Magnolia Crossing is a skilled nursing and rehab facility in Houston with a wide range of reviews: many families praise specific caregivers and administrators by name, while a substantial number of reports describe serious lapses in care, safety, and billing, especially since a recent change in ownership. The facility offers short-term rehab, long-term care, memory care, and respite stays, but reviewers' experiences vary sharply depending on staffing levels at the time.

How did Magnolia Crossing Nursing and Rehabilitation Center do on recent health and safety inspections?

Magnolia Crossing Nursing and Rehabilitation Center had 11 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Magnolia Crossing Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Magnolia Crossing Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Magnolia Crossing Nursing and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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