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Memorial City Nursing and Rehabilitation Center

1341 Blalock

3.3(168 ratings)· Houston average: 4.3

Part of Wellsential Health · 67 communities · 4.3★ average

Memorial City Nursing and Rehabilitation Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
187
Transitional care unit
Private rooms with en suite bathrooms for short-term stays
Operator network
Part of a multi-site Texas care center network

What Families Think

Families describe a facility with a strong reputation for physical and occupational therapy and several standout staff members, but experiences with day-to-day nursing care and cleanliness vary widely. Many reviewers praise specific caregivers and the activities program, while others report neglect, safety lapses, and billing confusion, especially in long-term care.

The Good

  • Physical and occupational therapy consistently praised by reviewers
  • Several staff members named repeatedly for compassionate care
  • Active daily activities program keeps residents engaged
  • Admissions team and family communication praised by several reviewers
  • Private rooms with en suite bathrooms in transitional care unit

The Bad

  • Several reviewers report inconsistent or neglectful nursing care
  • Multiple complaints about facility cleanliness and odors
  • One report of a serious oxygen-supply safety lapse
  • One report of a large unexplained billing increase and privacy breach

AI-generated from reviews and community data.

Memorial City Nursing and Rehabilitation Center is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.3 out of 5 across 168 reviews.

About Memorial City Nursing and Rehabilitation Center

Memorial City Nursing and Rehabilitation Center is a skilled nursing and rehabilitation facility located in Houston, Texas, operating as part of the Wellsential Health network of care centers across the state.

The community offers a Short-Term Transitional Care Unit featuring private rooms with en suite bathrooms, designed to support patients moving between hospital care and home.

Care is provided by a team of health professionals and caregivers focused on supporting patients' quality of life and comfort, with attention given to both patients and their families throughout the care process.

Types of Care at Memorial City Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Memorial City Nursing and Rehabilitation Center

3.3overall · 168 ratings combined

3.3★ on Google (168)

Rasha Taha

Jun 2026

via Google

I came today to pick up friend who had spine, head and neck surgery who also has issues with his hip. He was in a wheelchair taller than myself and my husband. The staff just told him yo sign discharge papers and left him all alone no one came out with him to help him get into the car. He also asked them to help him get ready an hour before we came. They came to him 10 mins before we came. They were just looking at us struggling to get him inside the car, then came at the end to take their wheelchair and said you got him?? SERIOUSLY?! It makes me sick to my stomach to think this is a medical facility where people show empathy and compassion take care of the sick like as if they were their own ! I would not recommend this place at all!

Tie Williams

Jun 2026

via Google

This place is horrible, I was there for rehabilitation, and the rehab was the best, but the nursing care like living with Beetlejuice. Horrified. I wouldn't let my parents or even a animal to stay there overnight. The physical therapy crew is the best, it keep me there for my rehabilitation.

Latavia jones

Jun 2026

via Google

Brittany McGlory is very professional and understanding. She knows how to accommodate your every need she is not disrespectful nor rude she is very punctual and down to earth.I wouldn’t ask for a better person.

queenb fry

Jun 2026

via Google

The staff are incredible especially Ronnie Therapy was very good. I am very happy. I chose this place because I have a very dear friend here and I knew some of the patients in the staff. I highly recommend it.

H-TOWN C

Jun 2026

via Google

My mom is staying here for now to get therapy and some of nurses are very rude and not nice or polite I think they should pick better staff and there's gnats in the room and sometimes comes out the food I think they should take more seriously the care of the patients and thanks to this head nurse name HOPE that she was the only one that care for the patients and was gonna address the situation we need more like her to step up and do what they got do I glad they have you there MS HOPE

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Government Inspection History

13 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 28, 2026Fire Safety StandardHealth Standard8 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Apr 29, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Apr 29, 2026

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2026

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2026

Nov 19, 2025Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 20, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025

Jul 1, 2025Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 10, 2025

Feb 13, 2025Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

  • Ensure operating rooms are properly protected and written records are maintained and available for inspection.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2025

Jan 24, 2025Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2025

Jan 15, 2025Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2025

Sep 23, 2024Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 26, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 26, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 26, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 26, 2024

Jul 31, 2024Health Complaint3 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 5, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2024

May 19, 2024Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 20, 2024

Apr 13, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

Dec 15, 2023Fire Safety StandardHealth Standard7 citations
  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024

Nov 21, 2023Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 24, 2023

Oct 11, 2023Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 16, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Memorial City Nursing and Rehabilitation Center offer?

Memorial City Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

How much does Memorial City Nursing and Rehabilitation Center cost?

Memorial City Nursing and Rehabilitation Center has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Memorial City Nursing and Rehabilitation Center located?

Memorial City Nursing and Rehabilitation Center is located at 1341 Blalock in Houston, Texas.

What do families say about Memorial City Nursing and Rehabilitation Center?

Families describe a facility with a strong reputation for physical and occupational therapy and several standout staff members, but experiences with day-to-day nursing care and cleanliness vary widely. Many reviewers praise specific caregivers and the activities program, while others report neglect, safety lapses, and billing confusion, especially in long-term care.

How did Memorial City Nursing and Rehabilitation Center do on recent health and safety inspections?

Memorial City Nursing and Rehabilitation Center had 13 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Memorial City Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Memorial City Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Memorial City Nursing and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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