MyLivingChoice

Living Hope Home Healthcare

12550 Fuqua St

4.4(31 ratings)· Houston average: 4.3

Living Hope Home Healthcare, photo 11 / 4

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2008
Accreditation
CHAP Accredited home health agency
Certification
Medicare certified home health provider
Specialty programs
Cardiac and pulmonary programs to cut hospitalizations
Industry affiliation
Member of Texas Association of Health Care & Housing

What Families Think

Most reviewers describe Living Hope Home Healthcare's nurses and therapists as compassionate, responsive, and skilled, with many singling out specific staff by name for praise. However, a handful of reviewers report serious problems, including wound care mistakes that led to hospitalization, missed nurse visits, and communication breakdowns.

The Good

  • Nurses and therapists frequently praised by name for compassion
  • Physical, occupational and speech therapy coordination called seamless
  • CHAP Accredited and Medicare certified agency
  • High overall Google rating from most reviewers
  • Cardiac and pulmonary programs aimed at reducing hospitalizations

The Bad

  • One report of wound care errors leading to hospitalization and surgery
  • Several reports of missed or late nurse visits
  • One report of lab orders and services not fulfilled as promised
  • Some reviewers cite poor communication and follow-through

AI-generated from reviews and community data.

Living Hope Home Healthcare is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.4 out of 5 across 31 reviews.

About Living Hope Home Healthcare

Living Hope Home Healthcare is a home health agency based in Houston, Texas, providing skilled nursing services and rehabilitation care. The agency is led by Registered Nurses trained to deliver care, supported by therapists and medical social workers who work with patients and families to address the impact of illness and assist with daily activities.

The agency's rehabilitation team uses advanced techniques and equipment to help patients achieve optimal recovery in the shortest timeframe possible. Services are individually tailored based on each patient's health needs and are designed to be outcome-driven, with the agency reporting high patient satisfaction rates.

Living Hope Home Healthcare offers specialized programs including Cardiac and Pulmonary services focused on reducing hospitalizations. All care is provided in patients' homes, allowing them to receive treatment while remaining with loved ones.

The agency is CHAP Accredited, licensed by the state of Texas, and Medicare certified. It maintains affiliation with the Texas Association of Health Care & Housing (TAHC&H), a respected trade association at state and national levels.

Types of Care at Living Hope Home Healthcare

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Living Hope Home Healthcare

4.4overall · 31 ratings combined

4.4★ on Google (31)

Jacobi Thomas

Mar 2025

via Google

I cannot say enough great things about Living Hope Home Health and the exceptional care they provided for my family. As a healthcare professional myself, I have high standards when it comes to patient care, communication, and responsiveness—and Living Hope exceeded my expectations in every way.<br><br>From the very beginning, the team was incredibly professional and highly responsive to our needs. When my family was going through a difficult time, they stepped up without hesitation, ensuring that everything was handled with compassion, efficiency, and expertise.<br><br>Charles, the liaison, was outstanding in guiding us through the process. He took the time to explain every step, answered all of our questions, and ensured that we felt comfortable with the care plan. His attention to detail and commitment to patient care were evident from the start.<br><br>Our experience with the nursing staff was equally impressive. Jasmine, our nurse, was phenomenal. She was thorough, attentive, and provided top-tier clinical care while also offering warmth and reassurance. Having someone as skilled and compassionate as Jasmine made all the difference.<br><br>Patty, the admitting nurse and case manager, was another standout. She ensured that the transition into home health services was seamless. She took care of all the necessary details, coordinated with other healthcare professionals, and made sure that we had everything needed for a smooth start. Her knowledge and professionalism were evident from the moment she walked through our door.<br><br>Haley, the ADON, was fantastic in overseeing our care. She was always available to address any concerns and went above and beyond to ensure that everything was handled efficiently. Her leadership and dedication to patient care were truly commendable.<br><br>And when it came time for discharge planning, Patty once again stepped up, ensuring that everything was coordinated properly and that we had the necessary follow-up care in place. Her ability to manage the complexities of our case with ease and professionalism made a world of difference.<br><br>What really stood out about Living Hope Home Health was their commitment to patient-centered care. They didn’t just check the boxes—they truly cared about my family’s well-being. They took the time to listen, adjust plans as needed, and ensure that we always felt supported.<br><br>I have worked with many healthcare providers in my career, and I can confidently say that Living Hope Home Health is one of the best in the industry. Their team operates with the highest level of integrity, skill, and compassion, and I am beyond grateful for the care they provided.<br><br>If you or a loved one ever need home health services, I highly recommend Living Hope Home Health. They are professional, responsive, and truly dedicated to the well-being of their patients. A heartfelt thank you to Charles, Jasmine, Patty, Haley, and the entire team for making such a positive impact on my family. You are all truly exceptional!

Cherry Eli

Feb 2025

via Google

I am not sure who is writing these reviews but they seem to be uniform in wording. This company is horrible!!! I am writing this as I sit in the waiting room at HCA hospital as my loved one is having 2nd surgery this week (8 day hospital stay so far) to fix the damage caused by the wound care nurse. I am angry and disappointed in the lack of training and care for patients. These wound care nurse need more training. It should not be about making money, it should be providing adequate compassionate care to those who entrust this company with their loved one.

Maria Alejandra Torrealba Torrealba

Jan 2025

via Google

Excelent service

Corrina K

Nov 2024

via Google

From the initial contact to our subsequent discharge, I’m pleased to report that Living Hope is an outstanding home healthcare organization. Rather than being overwhelmed by the need for multiple home therapies after our family member’s extended hospitalization, Living Hope staff provided supportive attention to detail, compassionate care and timely responses to our questions/concerns. The scheduling and coordination of the physical, occupational and speech therapists was seamless. I cannot offer enough praise for the therapists who delivered thoughtful and sensitive care that focused on sustained improvement. Because of all of this, including the steadfast offers of emotional reassurance and psychological support, I highly recommend Living Hope Home Health. Lastly, I have to extend a very special thank you to our Therapists, Gwen, Valerie and Andrea-You are definitely rock stars! We appreciate the guidance of our Nurses, Veronica and Diane. Christy, thank you so much for being a “consistent dedicated care liaison”. As we transition to outpatient rehabilitation physical therapy, please know that we sincerely appreciate the work you do and are forever grateful for Living Hope Home Health. 💜

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Medicare Quality of Care

Living Hope Home Healthcare is a Medicare-certified home health agency (certified since 2008). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

294 completed patient surveys, 15% response rate.

Hospital outcomes

  • Discharged to the community79%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)16%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations71%US 61%

Service area

Living Hope Home Healthcare reports serving 77 ZIP codes, including Houston, Pasadena, Baytown, Galveston, Pearland, Santa Fe, Texas City, Alvin, Angleton, Bacliff and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 743196. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Living Hope Home Healthcare offer?

Living Hope Home Healthcare offers Home Health and Skilled Nursing / Long Term Care.

How much does Living Hope Home Healthcare cost?

Living Hope Home Healthcare has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Living Hope Home Healthcare located?

Living Hope Home Healthcare is located at 12550 Fuqua St in Houston, Texas.

What do families say about Living Hope Home Healthcare?

Most reviewers describe Living Hope Home Healthcare's nurses and therapists as compassionate, responsive, and skilled, with many singling out specific staff by name for praise. However, a handful of reviewers report serious problems, including wound care mistakes that led to hospitalization, missed nurse visits, and communication breakdowns.

Does Medicare cover care from Living Hope Home Healthcare?

Yes. Living Hope Home Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Living Hope Home Healthcare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Living Hope Home Healthcare?

Submit the Request Information form on this page to connect with Living Hope Home Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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