3.8(87 ratings)· Braintree average: 4.1
1 / 5CMS Care Compare
Families describe a mixed experience at John Scott House, with many praising attentive nurses, responsive administrative staff, and a caring memory care team, while one detailed report raised serious concerns about neglect and unresponsive weekend staffing. Reviewers frequently mention good food and an engaged physical/occupational therapy department for short-term rehab patients.
AI-generated from reviews and community data.
John Scott House Rehabilitation & Nursing Center is a senior living community in Braintree, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 87 reviews.
John Scott House is a 126-bed skilled nursing and rehabilitation center located in Braintree, Massachusetts, providing both short-term rehabilitation and long-term care services. The center is positioned to serve as a transition between inpatient hospital care and home for short-term residents, while supporting long-term residents in reaching and maintaining their optimal level of functioning.
The facility offers comprehensive medical and nursing care along with rehabilitative services. Social services, counseling, and discharge planning are core elements of the center's approach, with social workers identifying residents' psycho-social, mental, and emotional needs and developing individualized plans to support a smooth transition home when appropriate. The center provides IV therapy and medications including peripheral, midline, PICC, and tunneled administration.
John Scott House is accredited by The Joint Commission and is Medicaid and Medicare certified, accepting coverage from many private insurers. The center is conveniently located within a residential community less than a mile from Route 3 in Braintree.
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Help Me Choose3.8overall · 87 ratings combined
3.8★ on Google (87)
Jenn C
Jun 2026
John Scott House Rehab has Excellent Nursing Staff on Florence 2, especially Dorothy, she was very kind and patient when responding to my questions and concerns. Mary is awesome with following up on patient care. It made us feel great that she was checking in to see how Matt was doing. Truly a 5 Star patient Rehabilitation experience for us. Thank you for all that you do.😊
NayNaye R
May 2026
A family member was a patient for post operative, short term rehab care. The room was adequate size & shared with another patient. The staff were all very pleasant , helpful, patient & responded to calls in a timely manner. The food was good & the menu changed daily. The only negatives were that patients werent allowed to go outside even with family present & there wasnt any physical therapy on the week-ends. Overall a good place for rehab care : )
Linda Whalen
Apr 2026
John Scott House is a very good choice for rehab. After 2 very bad experiences at 2 other rehabs, one of which had a five star rating, more like a 2! I was looking for a place where the staff was kind, understanding and caring. And that's exactly what I found here. Nurses and their assistants were more than helpful. They listened and didn't rush to leave until you were satisfied always asking "Do you need anything else before I leave". Considerate professional staff. At first glimpse, it's not as new as other facilities, but it was clean, the food was good, and the physical and occupational therapy department was on top of things for their patients. Admin staff was accessible, coming to my room the second day I was there to check if I needed anything. And follow up after discharge was great.
Michael Dasaro
Apr 2026
My mom has been a resident in the memory care unit for the past 18 months and the team takes good care of her. The nurses, aids, staff and management are very caring. I give them the upmost respect because it’s not an easy job. Big shout out to Jessica, Melissa, Danielle & Barbara! It’s not easy to put a parent in a skilled facility but it is reassuring to know that they are safe, comfortable and cared for.
laura souza
Apr 2026
If you have a loved one needing rehab DO NOT send them here if you love them. The staff does not care for the patients, the proper rehab is not being done. They are left alone in their rooms for HOURS in dirty diapers and left laying in bed rather than sat up or moved around. Staff especially on the weekends sit in chairs in the hallways on their phones ignoring the calls from patients and throw major attitude whem you finally get them to help. Do your self and your family a favor and go anywhere else but here!
5 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Put firmly secured handrails on each side of hallways.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 10, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Feb 6, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Feb 6, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 23, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
John Scott House Rehabilitation & Nursing Center offers Skilled Nursing / Long Term Care.
John Scott House Rehabilitation & Nursing Center is located at 233 Middle Street in Braintree, Massachusetts.
Families describe a mixed experience at John Scott House, with many praising attentive nurses, responsive administrative staff, and a caring memory care team, while one detailed report raised serious concerns about neglect and unresponsive weekend staffing. Reviewers frequently mention good food and an engaged physical/occupational therapy department for short-term rehab patients.
John Scott House Rehabilitation & Nursing Center had 5 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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