Home Instead Home Care South Shore

Shannon Reed

Apr 2026

via Google ↗

We had an excellent experience with this elderly caregiver company in Norwell. The caregivers were compassionate, reliable, and truly treated our loved one with dignity and respect. Communication was clear and consistent, and the staff went above and beyond to accommodate our family’s needs. It gave us peace of mind knowing our loved one was in such capable hands. We are incredibly grateful for the care and support provided and would highly recommend this company to anyone seeking quality elder care. In addition - one of the care givers Jenn was incredible. Read our note to Jen - we wanted to thank you so much for not only your help yesterday but for being so loving and kind. Your natural instinct is to soothe, protect, and care for others. You stay calm in the most difficult situations. Your love and kindness is not just a personality trait but your SUPER POWER. Can’t thank you enough- ! 💕💕💕. SR.

Laura Maguire

Apr 2026

via Google ↗

I’m so grateful for the service that Home Instead in Norwell provides, every staff member has been so compassionate, knowledgeable and kind, from Tess the care coordinator to Kevin who answers the phone in the Norwell office. My elderly mother, who has significant mobility issues, was matched with caregiver Angela. Angela shows up to each shift with my mother with patience, compassion and a positive attitude. It’s such a relief to know that my mother is in such good hands for those hours that they spend together. Home Instead also allows their caregivers to take clients out into the community in the caregiver’s vehicle, and my mother has really enjoyed going out for drives with Angela. I can’t recommend Home Instead enough, they provide excellent support to navigate the challenges of caring for an elderly family member.

Jim Mensching

Feb 2026

via Google ↗

Caregiver Lisa was wonderful with my elderly family member! She was patient, attentive, and caring while meeting the needs of my Mom. Lisa also is a top notch organizer, helping to clean and organize my Mom's clothing. Thank you for giving me peace of mind, knowing my Mom's needs were well met!

Nickie

Jan 2026

via Google ↗

I needed to go out of town for a couple of weeks and Home Instead was recommended to us by my mom's in-home physical therapist. Our first interaction we had was with Tess, the client care coordinator. She came over to meet with us and learn what specific care services we were looking for and was budget friendly for our needs. My mom has difficulty walking and uses a walker full time. Tess matched her up perfectly with Marcia. Marcia drove her to the grocery store as well as other errands. She did some meal prep, light houskeeping, and was a friendly companion for my mom to talk with. Marcia took GREAT care of my mom and they got along famously! Marcia and Tess left us thrilled with our last experience, we hired them again a couple months later. I had surgery and was unable to help my mom with an upcoming move into a senior living building. With the different types and level of assistance Home Instead provides, we were able to hire them again! We hired a company to pack, load, and unload my moms belongings. We just needed at least 3 days help from Home Instead with unpacking and putting items away in her new apartment, no heavy lifting. Marcia was able to help with one day and Tess matched my mom up again perfectly with Mary for the other two days! These two ladies were fantastic and went above and beyond helping my mom! We will definately hire Home Instead again and I know Tess will match us with the perfect nurse or assistant if Marcia or Mary are unavailable. Thank you Tess, Marcia, and Mary. You three are true angels!

Pat Canning

Dec 2025

via Google ↗

Home Instead Norwell was really great when my wife was injured. They were so easy to work with and very flexible on schedule. The caregivers were excellent, not only did they help my wife but they also helped around the house and with our young daughter. I'm not sure what we would have done without them .The whole team was fantastic but I'd like to give a special shout out to Jenna for being so amazing, she'll be a great nurse!