3.5(84 ratings)· Concord average: 4.1
Part of Genesis HealthCare · 137 communities · 4.1★ average
1 / 5CMS Care Compare
Harris Hill Center is a skilled nursing and long-term care facility in Concord that combines short-stay rehabilitation with long-term residential care, emphasizing individualized therapy goals. Visitors have noted good communication with families, solid meals, and a supportive atmosphere, though the community's 3.5 Google rating suggests experiences vary.
AI-generated from reviews and community data.
Harris Hill Center is a senior living community in Concord, New Hampshire offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 84 reviews.
Harris Hill Center is a skilled nursing and long-term care facility in Concord, New Hampshire, located minutes from downtown. The center has served the Capital City for over 50 years and offers both short-stay rehabilitation and long-term residential care, with a focus on individualized attention to meet residents' goals and preferences.
The facility provides a ShortStay Rehabilitation Unit for patients needing rehabilitative care or continued medical management following hospital discharge. Rehabilitation services include orthopedic rehabilitation covering joint replacement, injuries, and amputation. The center maintains an alarm system to support the security of residents with cognitive deficits and offers comfortable common and lounge areas for residents to gather with friends and family.
The clinical team includes a Board Certified Physician in Family Medicine and a Director of Rehabilitation with expertise in dementia care, manual therapy, and fall risk management. The facility earned the 2024 AHCA/NCAL Bronze National Quality Award. Staff use the Modified Barthel Index to track functional mobility and activities of daily living progress, enabling measurement of resident improvements throughout their stay.
Visitors have noted the facility's communication with families, quality of meals, and the supportive environment extended to both residents and their loved ones. One resident noted that pets are welcomed, with staff and other residents enjoying visits from family animals during stays.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.5overall · 84 ratings combined
3.5★ on Google (84)
Robert Young
Jun 2026
I met Al Lamorey for the first time since I was married (40) years. We exchanged phone numbers and then he called me after I left to let me know he has my number save. Going to Harris Hill has been great and rewarding to Al and I. THANK YOU
Susan Follansbee
May 2026
My husband was admitted at Harris Hill for rehab after a fall. He has a lot of medical conditions as well. The staff is absolutely phenomenal. His nurses are extremely knowledgeable and are able to take care of his difficult medical needs. Everyone is very compassionate and genuine. I am his caretaker and I was able to communicate his needs and we worked very well together. This was a very stressful time for both of us and everyone was extremely helpful and attentive. He had an aid to help him wash up and get dressed every morning. The room was cleaned every day. This is the only place I would want a loved one to be. Thank you everyone at Harris Hill!!!
Caroline Gould
Apr 2026
Am please to say is they do there best to keep there residence happy there. And vary helpful if you need to find people u need to see
Vincent Marcellino
Apr 2026
My grandmother is there and they've mistreated her quite a bit. They called me up saying they've tried "several times" to get ahold of me. This is a lie. Nobody tried to contact me. My grandmother says they aren't feeding her properly and when I call them I only ever get the runaround and excuses. Don't even leave your mother-in-law that you hate here.
Kathleen Davidson
Feb 2026
I was very happy with the care my father received while in rehabilitation here. The staff were attentive and caring. I visited once or twice per day, so I was able to witness a lot of interactions. He was always dressed and clean; even his hair was combed. My dad enjoyed the food. I was frequently there at dinner time and all of his meals looked good. I was also able to bring my dog in to visit him. My father had two medical emergencies while there and the staff promptly called emergency services and notified me. He had two minor falls and I was also promptly called both times. We had one issue with one staff member and that was quickly and professionally handled by the staff. Everyone took my concerns very seriously. The only downside is the building is a little outdated. The ceiling tiles in his room were stained from some type of leak. However, I'd take a conveniently located outdated room with fabulous staff over the alternative. Lastly, I would have appreciated a bit more communication about his treatment plan when he first arrived, but he was making his own medical decisions at that time. They likely gave him the information and he forgot it. When I reached out for information, I received it. Big shout out to Erin for always making time to talk to me.
4 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2026
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2026
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected May 30, 2026
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected May 30, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity C of L: potential for minimal harm, widespreadCorrected May 9, 2025
Provide and implement an infection prevention and control program.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 29, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 11, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 11, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Harris Hill Center offers Skilled Nursing / Long Term Care.
Harris Hill Center is located at 20 Maitland Street in Concord, New Hampshire.
Harris Hill Center is a skilled nursing and long-term care facility in Concord that combines short-stay rehabilitation with long-term residential care, emphasizing individualized therapy goals. Visitors have noted good communication with families, solid meals, and a supportive atmosphere, though the community's 3.5 Google rating suggests experiences vary.
Harris Hill Center had 4 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Harris Hill Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Harris Hill Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Concord.
Concord, New Hampshire0 mi
4.8(12)
Independent LivingSkilled Nursing / Long Term Care
Concord, New Hampshire0 mi
3.9(33)
Skilled Nursing / Long Term Care
Concord, New Hampshire0 mi
2.6(51)
Skilled Nursing / Long Term Care
Concord, New Hampshire1 mi
5(4)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Concord, New Hampshire1.3 mi
4.9(25)
Independent Living
Concord, New Hampshire1.9 mi
4.7(62)
Independent Living
Home care agencies serving Concord bring help to the house: daily living, companionship, and respite for family caregivers.
