MyLivingChoice

Grand Brook Memory Care of Rogers at Promenade

2000 S. Hampton Place

4.5(32 ratings)· Rogers average: 4.2

Part of Grand Brook · 14 communities · 4.7★ average · (1 other nearby)

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Grand Brook Memory Care of Rogers at Promenade, photo 11 / 6

Quick Facts

Care Focus
Exclusively for Alzheimer's and dementia care
Short-Term Care
Respite stays available for temporary care needs
Sister Location
Second Grand Brook site across the highway
Reported Cost
One reviewer cited about $8,000 per month

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families overwhelmingly describe a warm, attentive memory care community where staff know residents by name and treat them like family, with many reviewers highlighting compassionate caregivers and good food. A single but serious complaint alleges over-medication, unaddressed infections, and cold food, though it also notes new ownership took over hoping to improve conditions.

What reviewers praise

  • Consistently praised as caring, attentive staff
  • Multiple reviewers say food is delicious
  • Staff described as patient with dementia residents
  • Smooth, supportive transition process for new residents
  • Clean, welcoming facility noted on tours
  • Respite care option available for short-term stays

What reviewers flag

  • One report of over-medication and inadequate fall prevention
  • One report of infections not properly treated between shifts
  • One report described meals as served cold
  • One reviewer cited new ownership after management concerns

AI-generated from reviews and community data.

Grand Brook Memory Care of Rogers at Promenade is a senior living community in Rogers, Arkansas offering Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 32 reviews.

About Grand Brook Memory Care of Rogers at Promenade

Grand Brook Memory Care of Rogers at Promenade is a memory care community in Rogers, Arkansas, specializing exclusively in care for individuals with Alzheimer's disease and dementia. With over 25 years of experience in memory care, the community is designed to provide dignified, compassionate support tailored to each resident's unique needs and life story.

The community features 50 private and companion suites within a homelike atmosphere. Residents have access to inviting gathering spaces, comfortable dining areas, an activity center, secure illuminated walking paths, benches, a putting green, a library, and a dedicated healthcare center. The design emphasizes comfort and connection, with thoughtfully designed outdoor spaces that encourage movement and meaningful daily engagement.

Care is delivered by licensed nurses and specially trained caregivers who create personalized plans that evolve with each resident's changing needs. The Life Engagement Program is built around each resident's abilities, interests, and life story, offering activities including music and movement, creative expression, spiritual reflection, and social gatherings designed to bring comfort, joy, and a sense of belonging throughout the day.

Mealtimes are served in a warm, family-style setting with thoughtfully prepared meals that accommodate individual preferences and dietary needs. The community's approach emphasizes that no two dementia journeys are the same, and care is never one-size-fits-all.

Grand Brook Memory Care of Rogers at Promenade is located across the highway from the original Grand Brook Rogers community and extends the same warmth, expertise, and compassionate care the organization has provided to families in Northwest Arkansas for years. The team supports not only residents but families as well, offering guidance and support throughout every stage of the dementia journey.

Types of Care at Grand Brook Memory Care of Rogers at Promenade

Memory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Walking Paths

Activities

  • Social Activities

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Reviews of Grand Brook Memory Care of Rogers at Promenade

4.5overall · 32 ratings combined

4.5★ on Google (32)

Eddie Smith

May 2026

via Google ↗ · Report

I think this place is wonderful. The staff is very caring, the place clean, and they really care about their patients

JK

May 2026

via Google ↗ · Report

They drug the residents and do not keep them safe from falling. Do not treat infections and allow them to get worse due to lack of changing every shift. Feed them cold food that is awful. All for $8,000 a month. Thankfully, new company bought them hopefully they can improve the conditions and get rid of the current management.

Linda Windall

May 2026

via Google ↗ · Report

Having my spouse in memory care has been one of the hardest decisions, but this team has made a meaningful difference for our family. The caregivers are compassionate and attentive, and they genuinely take the time to get to know each resident. I’ve seen firsthand the patience and kindness they show, and it gives me peace of mind. The environment is welcoming and well-maintained, and I’m thankful for the support they provide.

Ligita Wheeler

Dec 2024

via Google ↗ · Report

Incredibly efficient, kind and patient staff. Nice rooms. Great programs and meals.

Shawn Secora

Sep 2024

via Google ↗ · Report

The staff and facility are outstanding. They truly care about the people there. My mom came to enjoy the time she spent there and really loved all the staff. A+

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Frequently Asked Questions

What types of care does Grand Brook Memory Care of Rogers at Promenade offer?

Grand Brook Memory Care of Rogers at Promenade offers Memory Care.

Where is Grand Brook Memory Care of Rogers at Promenade located?

Grand Brook Memory Care of Rogers at Promenade is located at 2000 S. Hampton Place in Rogers, Arkansas.

What do families say about Grand Brook Memory Care of Rogers at Promenade?

Grand Brook Memory Care of Rogers at Promenade carries a 4.5 out of 5 rating from 32 Google reviews. Families overwhelmingly describe a warm, attentive memory care community where staff know residents by name and treat them like family, with many reviewers highlighting compassionate caregivers and good food. A single but serious complaint alleges over-medication, unaddressed infections, and cold food, though it also notes new ownership took over hoping to improve conditions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Grand Brook Memory Care of Rogers at Promenade?

Submit the Request Information form on this page, or contact Grand Brook Memory Care of Rogers at Promenade directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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