Grand Brook Memory Care of Rogers at Pinnacle Hills

Melissa Peck

Aug 2026

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Truly Dedicated Team of staff, healthcare providers, administrators, marketing, activity directors, cooks, housekeeping, maintenance people are 100% engaged with each other, the residents and their families. I couldn't be more impressed.<br><br>It's a great set up - 18 on each side of the building with a huge soaring ceiling in the front entrance living room, with small coffee room and chapel on either side. floor to ceiling windows everywhere, in all hallways (seating nooks everywhere) , both sides have huge living room area with fireplace, couches, aquarium, comfy seating, big screen tv, beautiful dining room where they can watch the cooks.<br><br>They have music playing most of the time, and because the front door is locked/monitored, residents can walk around the entire building 24/7, nap in the living room and wander through the gorgeous landscaped courtyard that is between both residency sides. Big ceiling fans, tables with umbrellas, comfy outdoor seating in 4 spots, huge grills, flower and vegetable beds, watering system, big screen tv, bird feeders.<br><br>The food is great! The kitchen is flexible, if someone is sleeping in or not feeling well, they get meals out for them at the kitchen bar when they come out. Rooms are awesome, small kitchenette with frig/sink, double windows, nice closet space, big walk in shower and sink vanity. They check on each resident in their rooms every 2 hours, 24/7. Has a salon onsite, podiatrist visits every 3 months, NP and mobile x-ray company available, chapel singing services Sunday morning. Harpist comes in to play monthly. Family events planned occasionally.<br><br>So worth the price. Before mom moved in, we were told if mom or dad was military, we could apply at the VA for $1800-2000 a month benefits to help with expense - we've done that as of April 1, and will get retroactive funds when it's approved.<br><br>Always clean - smells great and the wonderful maintenance man is constantly caring for the inside, outside and courtyard.<br><br>Very fast replies, responsive to family concerns and requests - i've never heard "no", only "we will do this...". pretty incredible. I hope they replicate this system EVERYWHERE for Memory Care.

Lindsey Curry

Jun 2026

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Grand Brook Memory Care in Rogers is one of the most welcoming, clean, and accommodating long-term care facilities I’ve visited. The staff, in particular, are incredibly down-to-earth and make you feel like family from the moment you arrive. I highly recommend!

Jennifer Drumm

Feb 2026

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From the minute I met Alisha I knew that Grand Brook was the best place for Mom. She is so kind and helpful and genuinely cares for residents and their families. I never felt pressured to make a decision after we visited, and Alisha promptly answered all my questions. The transition with Mom becoming a resident has been very smooth and Alisha helped me through what was a very emotional change for me (having been Mom's primary caregiver for years).

Steven Lamey

Jun 2025

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Very bad experience with admission for my mother. No call back or explanation of why we got skipped over on admission.

Sharon Nelson

Jun 2025

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Grand Brook Memory Care Has always been welcoming to me. I play harp there once a month and have the privilege of seeing the staff and residents interact. The residents seem calm and interactive and very well attended to.