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Families describe Jamestown Nursing & Rehab as a clean, warm facility where nursing staff build genuine relationships with residents, especially praised for hospice and long-term care support. One detailed account of a nine-week rehab stay raised concerns about physical therapy leadership and premature discharge attempts, though nursing care itself was called excellent even in that review.
AI-generated from reviews and community data.
Jamestown Nursing & Rehab is a senior living community in Rogers, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 48 reviews.
Jamestown Nursing and Rehab is a skilled nursing and rehabilitation center in Rogers, Arkansas, providing compassionate care in a comfortable environment. The facility is staffed by licensed physicians, nurses, therapists, and support staff who emphasize building strong relationships with residents and families as part of the healing process.
The center offers customized physical, occupational, and speech therapy to help residents recover strength and independence with a safe transition back home. Round-the-clock skilled nursing care is provided through personalized wellness plans that prioritize residents' health, comfort, and daily quality of life.
Short-stay respite care is available for temporary relief of primary caregivers, with guests receiving 24-hour professional nursing care, daily meals, and full access to all campus amenities. The facility's clinical care team is committed to treating every resident with dignity and grace throughout their care journey.
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Help Me Choose4overall · 48 ratings combined
4★ on Google (48)
Robert Mix
Feb 2026
Everything came on suddenly with my brother in law. Dawn was a tremendous help in letting me know what was needed for his stay. She gave constant encouragement throughout a difficult time. She was very patient with me, answering all my questions and explaining her answers if I needed clarification. Dawn was always pleasant and friendly, it has been reassuring for me to have her take the opportunity to be of service. Thank you
Beth Easterling
Jan 2026
My mother resided here for a little over four months prior to her passing and I cannot say enough positive things about the place itself and the staff. The place was always clean and my mother enjoyed all her meals. The staff was fantastic. Everyone involved in her care was kind, compassionate and caring. They all knew her name and she told me many times, “They all know my name!” I didn’t know all of their names, but Nurse Lori on the 100 wing and CNA Dustin, who I believe filled in wherever he was needed, were two of my favorites. They treated Mother like she was their own. I highly recommend Jamestown Nursing and Rehab and would like to thank everyone there for their care and compassion.
Martha Edwards
Nov 2025
My husband was there for nine weeks after a fall. The new Director( first name Kelvin) had just come to try to sort out what the problems were, so we probably were there at its worst point. My husband came home the day before Thanksgiving 2024. The Physical Therapy Director was absolutely the biggest problem there. She tried to send my husband home after three weeks even though insurance would cover much longer. The orthopedist knew nothing about her trying to send him home at three weeks until I called and told him. He intervened, and my husband was there until it was safe for him to put at least 40% of his weight on the leg and hip, and that was at nine weeks. The physical therapist did not work with him after the first three weeks however. Kelvin thanked me for digging in my heels and making sure my husband got good care and telling him where I felt the problem was. As we were packing him to go home, Kelvin had the Physical Therapy Regional Supervisor there speaking with the physical therapist, and also spoke to my daughter and me about what his care had been like. She was not happy! Nursing staff was excellent. I am a retired nurse, and they were great. The place itself needed a lot of TLC that it had not had for some time, but otherwise , it was fine.
Cameron Epps
Sep 2025
My grandma received excellent care here. The staff were kind, attentive, and compassionate, and the facility was always clean. Our family was very thankful for the support and love she was given.
Rebecca Priest
Aug 2024
I have been trying desperately for two years to get my brother some help. He is recovering from drug and alcohol addiction at a young age of 53. He has been recently diagnosed with alcohol dementia a several other disabilities. He is unable to hold a job and also care for himself. I have reached out to multiple facilities, programs, and resources to try to get him assistance only to be turned down over and over again. I was also told I would probably have to hire an attorney to get him on disability and that it would take 6 months to a year to even get an answer. Just when I thought there was no hope, Jamestown Health and Rehab came out and completed an assessment on my brother. They were very professional, yet very caring and compassionate. They told me they would do everything they could to try to help us. Then, I was able to meet with Samantha Green who has been the greatest blessing of all. She told me that they were going to accept my brother and help me with the process of getting all the correct paperwork submitted. Since then he has been getting the best care i could have hoped for at this facility. The staff have been absolutely incredible. My brother is happier than he has been in a long time. 🙏🏻🙏🏻
4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Ensure each resident receives an accurate assessment.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 10, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 10, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 10, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Have properly sized and located compartments to protect residents from smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 12, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 12, 2024
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Jamestown Nursing & Rehab offers Skilled Nursing / Long Term Care.
Jamestown Nursing & Rehab is located at 2001 Hampton Place in Rogers, Arkansas.
Families describe Jamestown Nursing & Rehab as a clean, warm facility where nursing staff build genuine relationships with residents, especially praised for hospice and long-term care support. One detailed account of a nine-week rehab stay raised concerns about physical therapy leadership and premature discharge attempts, though nursing care itself was called excellent even in that review.
Jamestown Nursing & Rehab had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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