Karen Hamilton
Feb 2026
Most unwelcome place. They have all the patients sedated. Very quiet place for such active elders. If dumb downed and sedated was a place. NOT RECOMMENDED UNLESS U WANT YOUR LOVED ONES TO BE VEGETABLE STATE.
Firwood Gardens
819 Northeast 122nd Avenue3.6(58 ratings)· Portland average: 4
Part of Sapphire Health Services · 22 communities · 3.2★ average · (11 others nearby) 
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1 / 6Quick Facts
- Licensed capacity
- 85 residents
- Memory care security
- Secured, locked-down memory care unit
- Visiting hours
- Restricted to weekdays 8am to 5pm
- Community size
- Around 80 residents housed on-site
Oregon ODHS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Firwood Gardens receives a mixed record, with families split between praising warm, attentive staff and reporting serious safety and cleanliness lapses, particularly in memory care. Several reviewers describe residents escaping the building, being found with injuries, and going unbathed or in soiled linens, while others credit specific caregivers with excellent, compassionate care.
What reviewers praise
- Staff described as caring, friendly, and attentive by name
- Some reviewers call rooms clean and fresh-smelling
- Family praised staff going extra mile with medical needs
- Memory care staff singled out for great, friendly care
What reviewers flag
- Multiple reports of memory care residents escaping the building
- Several reviews describe urine odor and soiled bedding
- Multiple reports of understaffing and slow response to call cords
- Reports of missed or delayed medications and therapy sessions
AI-generated from reviews and community data.
Firwood Gardens is a senior living community in Portland, Oregon offering Assisted Living and Memory Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.6 out of 5 across 58 reviews.
About Firwood Gardens
Firwood Gardens is an assisted living community in Portland, Oregon, offering 24-hour staff, an emergency call system, medication management, and wheelchair accessibility.
Reviews are decidedly mixed. Several families report serious concerns about hygiene, staffing levels, and care delivery: inadequate bathing schedules, medication delays, urine-soaked conditions, and staff appearing inattentive. Two separate incidents involved memory care residents leaving the facility unsupervised. Other reviewers describe attentive staff, successful problem-solving with medical providers, and residents who appear content and well-engaged in activities.
Consistent themes among dissatisfied families center on bathing frequency, food quality, medication timing, and the adequacy of supervision and staffing. Positive reviews praise staff warmth and effort to support resident wellbeing and social connection.
Types of Care at Firwood Gardens
Assisted LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Firwood Gardens
3.6overall · 58 ratings combined
3.6★ on Google (58)
Peter N Van Auken
Feb 2026
U guys need good people and stop people hitting the other people
John McFadden
Jan 2024
Exceptional senior care facility! Very honest and helpful in all aspects of service!
Printha Pereira
Oct 2023
Extremely short staffed, staff that is there sits on their cellphone ignoring residents. Food is not tasty or warm. Residents aren't routinely bathed or changed, causing management to have caregiver date and time of brief changes. Very sad and dirty, Extremely depressing environment. End of life shouldn't be that awful.
Sabrina Kerr
Oct 2023
My father resided in their memory care until yesterday. He has dementia. He’s the sweetest my loving guy so we entrusted them with his care. Recently he somehow managed to get out of a locked down facility he pays over $7000 a month for. He was able to get on a bus at night in a precarious area of town. They waited an hour to call me, and when they did it was to ask if I had him. I did not. A few hours later he was found, someone had called him in because he was acting different. He had managed to get on a TriMet bus. When the police brought him back, he was bleeding from his head from a fall. They could not explain how he had gotten out. The VERY NEXT DAY he escsped twice but no family was informed. We moved him to his new place yesterday and he was very sluggish slow and it took three of us to get him into my brothers house and then into his new care facility. He slept the whole way and slept there, which is not like him they called my brother at 9 o’clock last night letting him know that they had call Dhs. He had bruises all over his body and he had an open wound on his leg, which was rubbing on his jeans, which was probably why he was limping yesterday when I had him, they called in for elder abuse and neglect. This place is horrible. Do not bring any parents or family members here please. And when we did decide to move my dad, they made the moving quite difficult. It took multiple phone calls lots of work to give and get a simple email display should be shut down.
Frequently Asked Questions
What types of care does Firwood Gardens offer?
Firwood Gardens offers Assisted Living and Memory Care.
How much does Firwood Gardens cost?
Firwood Gardens has not published its pricing. For context, communities in Portland that publish rates start around $4,195 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Firwood Gardens located?
Firwood Gardens is located at 819 Northeast 122nd Avenue in Portland, Oregon.
What do families say about Firwood Gardens?
Firwood Gardens carries a 3.6 out of 5 rating from 58 Google reviews. Firwood Gardens receives a mixed record, with families split between praising warm, attentive staff and reporting serious safety and cleanliness lapses, particularly in memory care. Several reviewers describe residents escaping the building, being found with injuries, and going unbathed or in soiled linens, while others credit specific caregivers with excellent, compassionate care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Firwood Gardens?
Submit the Request Information form on this page, or contact Firwood Gardens directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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