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At Home Care Group - Portland, photo 1

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of At Home Care Group - Portland are sharply mixed, with some families praising individualized caregiver matching and compassionate, respectful care, while others report a serious decline in quality tied to a change in ownership or management. Long-term clients describe reliable, caring support over multiple years, but newer reviews raise concerns about communication and safety oversight.

What reviewers praise

  • Caregivers described as compassionate, attentive, and respectful
  • Staff work to match caregivers to specific client needs
  • Some clients report years of consistent, reliable support
  • Company reported as intolerant of caregiver abuse or theft

What reviewers flag

  • Multiple reports that care quality declined under new management
  • One reviewer described office staff as rude and dismissive
  • One report of poor communication from the office
  • One safety concern raised about staffing for high-need clients

AI-generated from reviews and community data.

At Home Care Group - Portland is a senior living community in Portland, Oregon offering Assisted Living, Memory Care and Respite / Short-Term Care. Families rate it 2.8 out of 5 across 9 reviews.

About At Home Care Group - Portland

At Home Care Group, Portland is a home care agency serving clients in Portland, Oregon. The agency provides at-home care services matched to individual needs.

Reviewers describe mixed experiences. Some report that caregivers are attentive, compassionate, and responsive to clients' medical and personal needs, with staff who listen carefully and treat clients with dignity. Others raised concerns about office communication, caregiver screening, and responsiveness to client safety issues. One reviewer noted that the quality of service changed after staffing transitions.

Types of Care at At Home Care Group - Portland

Assisted LivingMemory CareRespite / Short-Term Care

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Reviews of At Home Care Group - Portland

2.8overall · 9 ratings combined

2.8★ on Google (9)

N M

May 2026

via Google ↗ · Report

I’m very satisfied with the service. I’ve been with Onyx for almost 3 years and they are great and there for me anytime I’m in need.⭐️ ⭐️⭐️⭐️⭐️

M. M.

May 2026

via Google ↗ · Report

I have been with At Home Care Group for a few yrs..Jill and Meesh are outstanding when it comes to providing a Caregiver that match my needs. They have been very caring to accommodate the medical issues I have with compassionate care. I have been thru many caregiving agencies who did not believe me when it came to a caregiver being verbally abusive or stealing from me or sitting on the job. This company does not tolerate any kind of abuse to their clients at all. Most of all they care about your health, your safety and your well being.

Jaclyn Creations

May 2026

via Google ↗ · Report

I’ve had the opportunity to witness the compassion and care this team brings to the individuals they support, and it truly makes them stand out. They are attentive, supportive, and genuinely take the time to listen to their clients’ unique needs with kindness, dignity, and respect. It’s refreshing to see a company that values advocacy, compassion, and overall well being in such a meaningful way. As someone with a wellness and nutrition background, I especially appreciate organizations that recognize the importance of caring for the whole person. The level of dedication and heart they bring to those they serve does not go unnoticed. Grateful to know organizations like this exist in our community.

Lisa

Apr 2024

via Google ↗ · Report

Where do I even start if half a star was an option that’s what I would give it … this company was great when first getting care but once new people started taking over it has ran to the ground they don’t care as much very rude and dismissive office people have very poor people skills they don’t communicate when needed I’m so glad my mother moved to a different company

stefanie mariano

Dec 2023

via Google ↗ · Report

The company no longer cares about the people they are serving. They are willing to put staff and clients at risk. The are willing to take clients that need 24 hr care in a facility and say that its safe. How do they know if its safe if they are sitting in there office? They seem to think having people get hurt is ok beca If money, lime really? If I could give the a negative star rating I would.

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By submitting, you're okay with us and At Home Care Group - Portland reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does At Home Care Group - Portland offer?

At Home Care Group - Portland offers Assisted Living, Memory Care and Respite / Short-Term Care.

How much does At Home Care Group - Portland cost?

At Home Care Group - Portland has not published its pricing. For context, communities in Portland that publish rates start around $4,195 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does At Home Care Group - Portland offer respite or short-term stays?

Yes. At Home Care Group - Portland lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is At Home Care Group - Portland located?

At Home Care Group - Portland is located at 15405 SW 116th Ave Unit 106 in Portland, Oregon.

What do families say about At Home Care Group - Portland?

At Home Care Group - Portland carries a 2.8 out of 5 rating from 9 Google reviews. Reviews of At Home Care Group - Portland are sharply mixed, with some families praising individualized caregiver matching and compassionate, respectful care, while others report a serious decline in quality tied to a change in ownership or management. Long-term clients describe reliable, caring support over multiple years, but newer reviews raise concerns about communication and safety oversight. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit At Home Care Group - Portland?

Submit the Request Information form on this page, or contact At Home Care Group - Portland directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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