Don
Jun 2026
AC UNITS ARE LIKE FROM THE 1960S. OLD AND LOUD. RUSTY AND MOLD. UNSAFE! WHY CAN'T THEY UPGRADE IT? MAINTENCE BLAMES THE OWNERS FOR BEING SO CHEAP!
1 / 6Quick Facts
- Pricing model
- Single monthly payment includes most utilities
- Transportation
- Scheduled courtesy bus for errands and shopping
- Assisted living status
- One report of assisted living being phased out
- Community structure
- Part of a two-community 55+ system in Indianapolis
What Families Think
Crestwood Village South draws a mix of long-term residents who praise the friendly staff, active social calendar, and convenience of a single monthly payment covering utilities and maintenance, alongside a substantial number of reviewers describing serious upkeep problems including pest infestations, aging HVAC systems, and disputes over billing and lease terms. Reviews are notably polarized, with many five-star accounts of a warm, safe community existing alongside repeated one-star reports of mismanagement and unresolved maintenance issues.
The Good
- Reviewers often describe staff as friendly, caring, and helpful
- Utilities included in one monthly payment, no home upkeep
- Scheduled courtesy transportation for errands and shopping
- On-site fitness centers with dedicated coordinators
- Many long-term residents report feeling safe and at home
- Active calendar of activities, outings, and social events
The Bad
- Multiple reviewers report bed bug and roach infestations across several buildings
- Recurring complaints about outdated, loud, malfunctioning HVAC units
- Several reports of billing disputes and unclear move-out or lease charges
- One review describes assisted living being phased out with little notice
AI-generated from reviews and community data.
About Crestwood Village Senior Community – South
Crestwood Village Senior Community – South is an independent living community for adults 55 and older located on Indianapolis' south side near Greenwood Park Mall. The community offers convenient access to shopping, dining, and everyday essentials in a peaceful setting.
Residents enjoy independent living without the burden of home maintenance, property taxes, and many everyday household expenses. Most utilities are included in the monthly fee, and the community provides scheduled courtesy bus transportation to help residents stay connected to the surrounding area.
The community features complimentary fitness centers staffed with dedicated fitness coordinators, supporting residents' wellness goals. A vibrant calendar of activities and social opportunities is offered throughout the year, designed to help residents stay active, build meaningful connections, and engage with their neighbors.
Crestwood Village South is part of a two-community 55+ living system in Indianapolis, with each location designed to make everyday life easier through a single monthly payment model and a welcoming, connected lifestyle.
Types of Care
Assisted LivingAt-Home CareHome Health and HospiceIndependent Living
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
3.7overall · 79 ratings combined
3.7★ on Google (78) · 2★ on Yelp (1) · Yelp page ↗
DMD3
Jun 2026
Really? You want to chat about me living there and what you did to me? I broke my ankle and 5 bones in my foot on your property and you decided to evict me because I went to corporate. Thats okay. I hired an Attorney and got a big fat check from what you did to me but thats okay.I'm supposed to say it wasn't your fault and the property is great! So I guess it wasn't your fault. Your place is fabulous! Treat your tenants BETTER!
brady mayo
May 2026
it made me sad because Tony Kiritsis and richard hall
Don Ennis
Apr 2026
Well if you are going to live there and before you sign the Lease read it very carefully . You will get scammed very bad, from the people in the billing place .That takes care of your rent checks. Don't move there bad place all together. Esp the Elevator don't work half the time . plus a lot more if you have to move there . Be on guard with your lease they will rip you off very bad. WATCH YOUR MONEY ESP If you try to Move out it takes 45 to 50 Working Days to get any refunds back if your Apt is not tore up in any way. There is a rumor that You leave your place clean they will say it is messed up and make you pay for Damages you did not make . From one of the other Building ,And You can't prove it they got you good. BE CAREFULL.
Linda Wyrick
Mar 2026
The staff here is so friendly and nice. All the residents are friendly and helpful. After comparing other apartments to Crestwood, this place has so much to offer. For what it costs to rent just an apartment you can move in here and get so much more activities and social life.
Frequently Asked Questions
What types of care does Crestwood Village Senior Community – South offer?
Crestwood Village Senior Community – South offers Assisted Living, At-Home Care and Independent Living.
Where is Crestwood Village Senior Community – South located?
Crestwood Village Senior Community – South is located at 8809 Madison Ave in Indianapolis, Indiana.
What do families say about Crestwood Village Senior Community – South?
Crestwood Village South draws a mix of long-term residents who praise the friendly staff, active social calendar, and convenience of a single monthly payment covering utilities and maintenance, alongside a substantial number of reviewers describing serious upkeep problems including pest infestations, aging HVAC systems, and disputes over billing and lease terms. Reviews are notably polarized, with many five-star accounts of a warm, safe community existing alongside repeated one-star reports of mismanagement and unresolved maintenance issues.
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