H H
Jun 2026
My brother was a resident in the memory care unit. We were happy with the care given by the regular staff. They sincerely wanted to ensure he was able to adjust and physically thrive.<br><br>Unfortunately that wasn’t the case, and when he needed greater medical help he was taken to the ER. He died shortly thereafter and the staff were sympathetic and helpful as we cleared his belongings.<br><br>We did have problems getting to speak with staff before and after he was there, leaving messages without callbacks etc. A billing error took months to resolve and so I would not have given 5 stars then-however the new billing and administration staff who came on board in the recent past were responsive and the bill was resolved quickly once they were involved . I think others will have a 100% good experience now from the very start.
