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Key Elements Care LLC

20 Research Dr Ste 600

4.7(27 ratings)· Hampton average: 4.4

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Key Elements Care LLC, photo 1

Quick Facts

Ownership involvement
Owner personally answers client phone calls
Home visits
Owner makes personal visits to client homes

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Key Elements Care LLC is a home health and hospice provider in Hampton, Virginia, with strong marks from families who've used its in-home caregiving services. Reviewers consistently highlight the owner's personal involvement and the reliability of the aides who visit their loved ones. No negative patterns emerge from the available reviews.

What reviewers praise

  • Owner personally visits clients' homes
  • Aides described as attentive, patient, and respectful
  • No reported staffing gaps over multi-year relationships
  • High overall satisfaction (4.7 rating)
  • Owner responsive by phone for questions or issues

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Key Elements Care LLC is a home care agency serving Hampton, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.7 out of 5 across 27 reviews.

About Key Elements Care LLC

Key Elements Care LLC is a home health and hospice provider serving Hampton, Virginia. The company delivers in-home care services through aides, nurses, and certified nursing assistants to clients with varying care needs, including those requiring long-term support.

Families consistently praise the reliability and professionalism of Key Elements' staff. Reviewers highlight that aides are patient, respectful, and attentive to clients' dignity and individual requests. The owner, Mrs. Keys, is noted for her hands-on involvement and accessibility, one family wrote that she "always answers her phone if I need assistance." Multiple families report multi-year relationships with the agency, citing dependable staffing with minimal turnover, a meaningful distinction in home care where consistency matters.

The company holds a 4.7 out of 5 rating across 27 Google reviews, with all five excerpts provided rated at 5 stars. Families describe feeling their loved ones are "heard, loved, and at home" under Key Elements' care, reflecting strong satisfaction with the personal quality of service delivery.

Types of Care at Key Elements Care LLC

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Key Elements Care LLC

4.7overall · 27 ratings combined

4.7★ on Google (27)

Felicia Davis

Oct 2025

via Google ↗ · Report

Key Elements Care LLC is great! I’m so glad/thankful that i chose to get the needed help and care for my loved one . They are very attentive and accommodating with all request to provide the upmost care for my elderly family member. Thank you Key Elements Care for all you do!!

Janice Vartuli

Oct 2025

via Google ↗ · Report

I’ve been with Key Elements for 2 years now and I’m extremely satisfied with the company. Mrs Keys (owner) always answers her phone if I need assistance with anything. The best choice I’ve made for my mother.

Jordan King

Oct 2025

via Google ↗ · Report

I’ve been working with Key Elements Care for three years now, and I have to say, my clients have never felt more heard, loved, and at home than they do with them. The owner and staff of Key Elements are truly heaven-sent, and we are so blessed to have them.

Carrita Nelson

Sep 2020

via Google ↗ · Report

I have been with Key Elements Care for over two years. I was referred by my best friend. This company has been good to my family. The aides are always professional, patient and respectful. I have not had any staffing issues, they are dependable and reliable. I decided to write this review because of the owner’s dedication and commitment to her company/ brand. My uncle is paraplegic with literacy issues. He had some paperwork that he needed assistance with. Ms.Key (owner) took time out of her weekend, came by my house Saturday afternoon to assist him and pick up documents. My uncle have called her early mornings with questions and concerns, she listened and addressed his concerns. Ms.Key is always there to answer questions if she don’t know the answer she will find out and call back with the answer. The owner is very professional, she has a lot of compassion for her clients. I am getting services through this company for my mom as well. I highly recommend Key Elements Care.

Teena Marie

Aug 2020

via Google ↗ · Report

I have been in the human service field for several years and seen nursing agencies, aides, nurses, cna, and pca come and go out of my client's lives. I usually do not write reviews. However, something has to be said when you see an agency doing a great job. Key Elements provides services to a client we mutually have in common. The aide is intentive, and she treats the client with the utmost dignity and respect. I have seen the owner of the company come out to the family house, ensuring they are still satisfied with services. I definitely will refer clients to Key Elements.

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Frequently Asked Questions

What types of care does Key Elements Care LLC offer?

Key Elements Care LLC offers At-Home Care.

Where is Key Elements Care LLC located?

Key Elements Care LLC is located at 20 Research Dr Ste 600 in Hampton, Virginia.

What do families say about Key Elements Care LLC?

Key Elements Care LLC carries a 4.7 out of 5 rating from 27 Google reviews. Key Elements Care LLC is a home health and hospice provider in Hampton, Virginia, with strong marks from families who've used its in-home caregiving services. Reviewers consistently highlight the owner's personal involvement and the reliability of the aides who visit their loved ones. No negative patterns emerge from the available reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Key Elements Care LLC?

Submit the Request Information form on this page, or contact Key Elements Care LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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