Key Elements Care LLC is a home health and hospice provider serving Hampton, Virginia. The company delivers in-home care services through aides, nurses, and certified nursing assistants to clients with varying care needs, including those requiring long-term support.
Families consistently praise the reliability and professionalism of Key Elements' staff. Reviewers highlight that aides are patient, respectful, and attentive to clients' dignity and individual requests. The owner, Mrs. Keys, is noted for her hands-on involvement and accessibility, one family wrote that she "always answers her phone if I need assistance." Multiple families report multi-year relationships with the agency, citing dependable staffing with minimal turnover, a meaningful distinction in home care where consistency matters.
The company holds a 4.7 out of 5 rating across 27 Google reviews, with all five excerpts provided rated at 5 stars. Families describe feeling their loved ones are "heard, loved, and at home" under Key Elements' care, reflecting strong satisfaction with the personal quality of service delivery.