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Commonwealth Senior Living at the Ballentine

7211 Granby St

4.6(84 ratings)· Norfolk average: 4

Part of Commonwealth Senior Living · 34 communities · 4.5★ average · (7 others nearby)

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Commonwealth Senior Living at the Ballentine holds a strong 4.7-star rating from 84 Google reviews, suggesting general satisfaction among families, though no specific review comments or amenity details are available to describe what residents and families appreciate most.

What reviewers praise

  • High overall Google rating of 4.7
  • Large number of reviews (84) suggests broad feedback

What reviewers flag

  • No published pricing information available
  • No amenities or specific review details provided

AI-generated from reviews and community data.

Commonwealth Senior Living at the Ballentine is a senior living community in Norfolk, Virginia offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 84 reviews.

About Commonwealth Senior Living at the Ballentine

Commonwealth Senior Living at the Ballentine is an independent living and assisted living community in Norfolk, Virginia. The community offers 24-hour staff, emergency call systems, private rooms, restaurant-style dining, housekeeping and laundry services, medication management, wheelchair accessibility, and transportation services. Amenities include cable or satellite TV, gathering and activity spaces, and social activities.

Reviews are mixed regarding the community's operations and staff. Some reviewers praise the facility's cleanliness, activities, and supportive care team, noting improvements and quality kitchen and maintenance services. However, other reviewers report concerns about staff attitudes and engagement, describing some employees as appearing frustrated with their roles rather than taking pride in their work. One reviewer wrote, "We put our sister here and knew we put her in the right place."

Types of Care at Commonwealth Senior Living at the Ballentine

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Social Activities

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Reviews of Commonwealth Senior Living at the Ballentine

4.6overall · 84 ratings combined

4.6★ on Google (84)

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Kathleen Barcliff

Sep 2026

via Google ↗ · Report

The Ballentine is my new home. It is WONDERFUL.<br>Ms.Pat has been so very helpful and kind to me since I got here 4/5/25.<br>She and her staff have been supportive, on point,<br>encouraging, helpful and<br>educating me about my<br>Issues. Clean building, making improvements,<br>Med Techs are fantastic 🤩. Plenty to do. Kitchen Staff is excellent.<br>Maintenance, led by Alex,<br>is exceptional!! Our<br>Executive Director, Patrice,<br>works with the Staff to ensure all is well.<br>If you are looking for a home for a loved one, check out The Ballentine!!<br>I. AM. HOME.🤓

Sharon K

Aug 2026

via Google ↗ · Report

The Ballentine would be top notch IF many of the employees took pride in what they do. The negative attitudes were overwhelmingly apparent when our loved one was there. Many employees seemed put off for doing their job. If the healthcare field brings you headaches and frustration, please do the senior community a favor and find another field.<br><br>My family ultimately chose to move our loved one from this facility since we weren’t getting the quality care from staff.<br><br>I would not recommend The Ballentine to friends or family unless there are some major staffing changes.

Donovan Hollins

Jul 2026

via Google ↗ · Report

Dave was super helpful during my visit at the community. He is a great example of the values at The Ballentine and fits right in with such a strong team that truly goes above and beyond for their community.

Michelle Byers

Jul 2026

via Google ↗ · Report

David Stowell is a great addition to the amazing care team at CSL Ballentine. Always giving 110% to ensure resident & family are taken care of fully.

Joan Brown

Jul 2026

via Google ↗ · Report

We put our sister here in 3/25. We known we put her in the right place. Never had in problems

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Frequently Asked Questions

What types of care does Commonwealth Senior Living at the Ballentine offer?

Commonwealth Senior Living at the Ballentine offers Assisted Living and Independent Living.

Where is Commonwealth Senior Living at the Ballentine located?

Commonwealth Senior Living at the Ballentine is located at 7211 Granby St in Norfolk, Virginia.

What do families say about Commonwealth Senior Living at the Ballentine?

Commonwealth Senior Living at the Ballentine carries a 4.6 out of 5 rating from 84 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Commonwealth Senior Living at the Ballentine?

Submit the Request Information form on this page, or contact Commonwealth Senior Living at the Ballentine directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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