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Civic Center Health And Rehabilitation, LLC

1201 22nd Street North

1.8(17 ratings)· Birmingham average: 3.8

Civic Center Health And Rehabilitation, LLC — photo 11 / 3

Quick Facts

Total units
95
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
95

What Families Think

Google reviewers for Civic Center Health and Rehabilitation describe frequent, serious concerns about slow response times, missing personal belongings, and a lack of accountability from staff and administration. Multiple family members report waiting outside for extended periods before being let in and feeling that concerns raised about care were not addressed.

The Good

  • Outdoor courtyards for residents to enjoy
  • Option to dine in-room or in dining area
  • Cable TV and complimentary Wi-Fi in rooms
  • On-site beautician and laundry services

The Bad

  • Multiple reports of slow or no staff response to calls/door
  • Multiple reports of missing or stolen resident belongings
  • Several reviewers cite lack of compassion or accountability from staff
  • One report describes a resident's care needs going unmet before death

AI-generated from reviews and community data.

About Civic Center Health And Rehabilitation, LLC

Civic Center Health and Rehabilitation, LLC is a skilled nursing and rehabilitation facility in Birmingham, Alabama, providing long-term care and rehabilitation services in a home-like environment with professionally trained nurses, certified nurses' aides, and therapists.

The facility emphasizes personalized care tailored to each resident's specific needs, with staff committed to providing quality care and making residents their priority. The community is designed to offer a comfortable alternative to traditional long-term care settings, with beautifully decorated and pleasant common areas that create a warm and welcoming atmosphere.

Residents have access to outdoor courtyards and participate in daily activities designed to keep them active and engaged. The facility provides beautician and laundry services to help residents maintain their appearance and comfort.

Each resident room is equipped with cable television and complimentary Wi-Fi. Dining options include the choice to eat meals in the comfort of one's room or in the community's restaurant-style dining area.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

1.8overall · 17 ratings combined

1.8★ on Google (17)

Monequia McNeily

Jun 2026

via Google

This place is horrible!!!! Please visit your loved ones.. This place shouldn’t even be open! .. No compassion, several Occasions where care wasn’t given at all.. Administration and leaders do not take accountability, and couldn’t care less about the patients. My grandmother passed while I was literally in the process of having her moved! I literally beg them to care and they never did!

K G

Jul 2025

via Google

This location is GARBAGE. They are lazy and they do not try to help the patients get their health back. They rather sit around and curse having loud conversations, watch movies on their phones, and chill than do their jobs. I literally stood at the door on purpose one day and called back to back and was constantly ringing the bell at the same time. I was hearing the phone in the building ringing and literally nobody answered the door or phone within those 30 minutes. I heard one girl get smart with a resident that was in his wheel chair bc he was trying to tell her we were at the door and he went in the break room and tried to tell her. She hollered at him. My grandmother's phone and charger went missing and when I called up there and cut up then they found her phone but still couldn't find the charger when all of her things were placed in her purse. They are freaking thieves. These workers are beyond LAZY and they don't value their job. If I could give ZERO STARS I WOULD !

Jeanette Prince

Apr 2024

via Google

All the reviews I've read is true about this place, the most uncaring bunch of people I've ever dealt with, not a good place to send your family members. I feel so sorry for those patients.

nakita carey

May 2019

via Google

In the process of removing my love one from .this facility! They are very irresponsible when handling patient belongings! I've be very patient waiting on them to replace my fathers belongings! The only thing I can say is they have a staff that steals from the patients! They fill like they should not replace what was taken from their patients! It's bad enough that he is not getting the service that was promised which is rehabilitation! They basically wants those beds filled just to get a check! This is the worst place to put your family member in! The staff is horrible especially the ones on the weekend! They don't even want to open the door for u! And when they do come they have attitudes! I called several tines about my issues nothing has been done nor resolved!

Sheinita Norman

May 2017

via Google

I visited my mother on a saturday i waited for 40 mins before anyone came to let me in i also called there was no answer i began to bang on the door after ringing the bell finaly someone came to open it.I asked for the charge nurse she informed me that shr was passing her meds,whow it blow mr away!! Im looking for a new facility for my mom

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Frequently Asked Questions

What types of care does Civic Center Health And Rehabilitation, LLC offer?

Civic Center Health And Rehabilitation, LLC offers Skilled Nursing / Long Term Care.

Where is Civic Center Health And Rehabilitation, LLC located?

Civic Center Health And Rehabilitation, LLC is located at 1201 22nd Street North in Birmingham, Alabama.

What do families say about Civic Center Health And Rehabilitation, LLC?

Google reviewers for Civic Center Health and Rehabilitation describe frequent, serious concerns about slow response times, missing personal belongings, and a lack of accountability from staff and administration. Multiple family members report waiting outside for extended periods before being let in and feeling that concerns raised about care were not addressed.

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