1.8(17 ratings)· Birmingham average: 4.1
1 / 3CMS Care Compare
Google reviewers for Civic Center Health and Rehabilitation describe frequent, serious concerns about slow response times, missing personal belongings, and a lack of accountability from staff and administration. Multiple family members report waiting outside for extended periods before being let in and feeling that concerns raised about care were not addressed.
AI-generated from reviews and community data.
Civic Center Health And Rehabilitation is a senior living community in Birmingham, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 1.8 out of 5 across 17 reviews.
Civic Center Health and Rehabilitation, LLC is a skilled nursing and rehabilitation facility in Birmingham, Alabama, providing long-term care and rehabilitation services in a home-like environment with professionally trained nurses, certified nurses' aides, and therapists.
The facility emphasizes personalized care tailored to each resident's specific needs, with staff committed to providing quality care and making residents their priority. The community is designed to offer a comfortable alternative to traditional long-term care settings, with beautifully decorated and pleasant common areas that create a warm and welcoming atmosphere.
Residents have access to outdoor courtyards and participate in daily activities designed to keep them active and engaged. The facility provides beautician and laundry services to help residents maintain their appearance and comfort.
Each resident room is equipped with cable television and complimentary Wi-Fi. Dining options include the choice to eat meals in the comfort of one's room or in the community's restaurant-style dining area.
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Help Me Choose1.8overall · 17 ratings combined
1.8★ on Google (17)
Monequia McNeily
Jun 2026
This place is horrible!!!! Please visit your loved ones.. This place shouldn’t even be open! .. No compassion, several Occasions where care wasn’t given at all.. Administration and leaders do not take accountability, and couldn’t care less about the patients. My grandmother passed while I was literally in the process of having her moved! I literally beg them to care and they never did!
K G
Jul 2025
This location is GARBAGE. They are lazy and they do not try to help the patients get their health back. They rather sit around and curse having loud conversations, watch movies on their phones, and chill than do their jobs. I literally stood at the door on purpose one day and called back to back and was constantly ringing the bell at the same time. I was hearing the phone in the building ringing and literally nobody answered the door or phone within those 30 minutes. I heard one girl get smart with a resident that was in his wheel chair bc he was trying to tell her we were at the door and he went in the break room and tried to tell her. She hollered at him. My grandmother's phone and charger went missing and when I called up there and cut up then they found her phone but still couldn't find the charger when all of her things were placed in her purse. They are freaking thieves. These workers are beyond LAZY and they don't value their job. If I could give ZERO STARS I WOULD !
Jeanette Prince
Apr 2024
All the reviews I've read is true about this place, the most uncaring bunch of people I've ever dealt with, not a good place to send your family members. I feel so sorry for those patients.
nakita carey
May 2019
In the process of removing my love one from .this facility! They are very irresponsible when handling patient belongings! I've be very patient waiting on them to replace my fathers belongings! The only thing I can say is they have a staff that steals from the patients! They fill like they should not replace what was taken from their patients! It's bad enough that he is not getting the service that was promised which is rehabilitation! They basically wants those beds filled just to get a check! This is the worst place to put your family member in! The staff is horrible especially the ones on the weekend! They don't even want to open the door for u! And when they do come they have attitudes! I called several tines about my issues nothing has been done nor resolved!
Sheinita Norman
May 2017
I visited my mother on a saturday i waited for 40 mins before anyone came to let me in i also called there was no answer i began to bang on the door after ringing the bell finaly someone came to open it.I asked for the charge nurse she informed me that shr was passing her meds,whow it blow mr away!! Im looking for a new facility for my mom
3 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 25, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2019
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2019
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Civic Center Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Civic Center Health And Rehabilitation is located at 1201 22nd Street North in Birmingham, Alabama.
Google reviewers for Civic Center Health and Rehabilitation describe frequent, serious concerns about slow response times, missing personal belongings, and a lack of accountability from staff and administration. Multiple family members report waiting outside for extended periods before being let in and feeling that concerns raised about care were not addressed.
Civic Center Health And Rehabilitation had 3 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Civic Center Health And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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