MyLivingChoice

Pine Hill Rehabilitation and Wellness

200 North Pine Hill Road

3.3(184 ratings)· Birmingham average: 3.8

Pine Hill Rehabilitation and Wellness — photo 11 / 5

Quick Facts

Total units
190
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
190
Licensed capacity
Licensed for up to 190 residents
Staffing concern
One reviewer cited 1 nurse per 50 patients

What Families Think

Reviews for Pine Hill Rehabilitation and Wellness are sharply divided, with some praising the therapy department and compassionate care while multiple others describe serious lapses in staffing, communication, and basic dignity. Several reports raise significant concerns about understaffing and how families were treated during a loved one's death, which families should weigh carefully alongside any positive experiences.

The Good

  • Amazing therapy department for short-term rehab
  • Some staff described as pleasant and professional
  • Family-like environment mentioned in description

The Bad

  • Multiple reports of severe understaffing (one nurse to 50 patients cited)
  • One report of family not notified after a resident's death
  • One report of rude, unprofessional staff and swearing on premises
  • One report of lazy or uncaring aides and nurses in memory/long-term care

AI-generated from reviews and community data.

About Pine Hill Rehabilitation and Wellness

Pine Hill Rehabilitation and Wellness is a skilled nursing / long term care community in Birmingham, Alabama. The community is licensed for up to 190 residents.

Families rate Pine Hill Rehabilitation and Wellness 3.3 out of 5 based on 184 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 184 ratings combined

3.3★ on Google (184)

Kristie Cranford

Jul 2026

via Google

Pine Hill Rehabilitation is a Beautiful facility. We treat all our residents here as if they were our own loved ones. We strive to make a difference everyday. We have an Amazing Therapy Department for Short Term rehabilitation. We will get you on the road to Recovery❤️

Kathrine Dye

Aug 2025

via Google

My family member was in this place and was admitted by mental health This was by far the worst place ever she was diagnosed with dementia and he was always very medicated 66y/o and very healthy otherwise he supposedly passed on July 5th from dementia. I gave them all my contact information but no family was contacted We found out July 17 that he had passed away not from North Hill but a total stranger saw that the coroner office was looking for family members.This was awful and Quita the social worker there said they didn’t have to notify the family because the family did not admit him She was very rude and cold.He was a human and didn’t deserve this. I even left a message several times for the director or administrator to call me back but that didn’t happen even.They didn’t care that he did have family that loved him. They had got the check for him being there so It seemed that was all they cared about. If at all possible please don’t take your family to this horrible place He was a person and no one deserved this and after reading the reviews I see he wasn’t the only person treated awful

Jacqueline Key

Oct 2024

via Google

My mother died there almost 3 weeks ago. I really regret having my mother there, a pain I will have to live with for the rest of my life. Please don't take your love one there especially if they have dementia. They have some sorry lazy C&A employees and nurses, especially in memory and long term care was just as bad.

Kewanee Fox

May 2023

via Google

I was there on the weekend. The lady who sits at the door is extremely professional from the way she treated us to the way she was dressed. She was pleasant and it is obvious she likes her job. When you care, you care. Now I've been to enough nursing homes to know that the weekend crew is going to be slim, and perhaps people are filling in. So I'm not sure this was regular staff or weekend staff. However, regardless of staff, it should always be professional. Never should I hear the "F" word in any setting. Upon arrival, some staff was sitting outside on the benches. It seems someone was cursing out someone on the phone while on their break. I heard several "F" bombs from that conversation. Once we got in the facility a few steps before we reached the patient's room, a staff member seemed to be upset that someone took something off her cart and she said "The "F" you betta bring it back". Once in with the patient, we kept asking when the patient would receive lunch at this point it is noon. Twice the response was "I don't know." Because my friend wasn't going to leave before her family member was fed, I was hungry. I left to get me something to eat. The staff must have had their lunch delivered. They were sure what time they were eating. At this time, all of them were at the front desk getting their lunch. So, as nursing homes go, just do all you can to check on your loved one regularly and make your presence known. Say a prayer before you get there, a prayer while you are there, and a prayer when you leave.

Katherine toon

Jan 2022

via Google

Very rude, unpleasant and unprofessional staff on all levels. I personally would never put a loved one in this place. I would never refer this place to anyone, even a stranger. They sure paint a pretty picture of it but sont be fooled by all that. We had 1 and I mean 1 nurse to 50 patients, their words not mine. If it were my choice... my loved one would have never been in there. No compassion, no caring at all. It's just a pay check to these people. Yes that's how I truly feel and and was made to feel that way. Very very disappointed and unhappy with the whole ordeal.

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Frequently Asked Questions

What types of care does Pine Hill Rehabilitation and Wellness offer?

Pine Hill Rehabilitation and Wellness offers Skilled Nursing / Long Term Care.

Where is Pine Hill Rehabilitation and Wellness located?

Pine Hill Rehabilitation and Wellness is located at 200 North Pine Hill Road in Birmingham, Alabama.

What do families say about Pine Hill Rehabilitation and Wellness?

Reviews for Pine Hill Rehabilitation and Wellness are sharply divided, with some praising the therapy department and compassionate care while multiple others describe serious lapses in staffing, communication, and basic dignity. Several reports raise significant concerns about understaffing and how families were treated during a loved one's death, which families should weigh carefully alongside any positive experiences.

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