mikiya wilson
Jun 2026
Mrs.Tiffany the DON is very kind hearted and caring to both her workers and residents!
1 / 2Quick Facts
- Total units
- 132
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 132
CMS Care Compare
What Families Think
Reviews of Highlands Rehabilitation and Wellness are largely positive, with families praising the warmth of the nursing and rehab staff and describing meaningful recovery progress for loved ones. However, one detailed review raised serious concerns about missed baths, bedding changes, and medication handling, suggesting inconsistent care quality.
The Good
- Staff described as kind and caring
- Reviewers note strong rehab progress for residents
- Facility called clean by multiple visitors
- DON specifically praised for compassion
The Bad
- One detailed report of missed baths and bedding changes
- One report describing inconsistent medication handling
- Mixed reviews suggest care quality can vary
AI-generated from reviews and community data.
Highlands Rehabilitation and Wellness is a senior living community in Birmingham, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 59 reviews.
About Highlands Rehabilitation and Wellness
Highlands Rehabilitation and Wellness is a skilled nursing and long-term care facility in Birmingham, Alabama, with a licensed capacity of 132 residents.
Family experiences at the facility are mixed. Positive accounts highlight cleanliness, friendly and helpful staff members by name—including nursing and front office personnel—and appreciation for the time and attention given to residents. One family noted the facility underwent recent ownership changes that brought "a change of air" for the better. A volunteer observed residents appearing happy and staff demonstrating genuine care. However, a critical review raised concerns about medication management without oversight, inconsistent hygiene practices such as bedding changes and daily baths, and the need for families to assist with basic tasks like warming meals.
Highlands has a Google rating of 3.3 out of 5 stars based on 59 reviews, reflecting the divided feedback. Prospective families should weigh the positive testimonials about staff attitude and facility cleanliness against the service gaps cited in lower-rated reviews.
Types of Care at Highlands Rehabilitation and Wellness
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Highlands Rehabilitation and Wellness
3.3overall · 59 ratings combined
3.3★ on Google (59)
Jakeia Johnson
Jun 2026
I have volunteered at the facility for the past few weeks and have thoroughly enjoyed my time! The residents seem happy and the staff appears to have a passion/gift for taking care of them. It is wonderful to be able to serve and be impactful in a nursing home that honors its mission!
bri brooks
Dec 2025
If you have a loved one that has to be here short term or long term I highly suggest finding somewhere else or you’ll have to deal with them bringing in meds and just leaving them for the patient to take, no bedding changes, no daily baths given and you will have to walk to the rehab hall just to warm a patient’s food. Yes some of the staff may be kind and helpful but as a whole this place is terrible
Lacy J Hunter
Nov 2025
Love that the Highlands bought The Nursing home. There's a change of air in this establishment. For the Good. Octavia is my husband nurse she was sweet as can be very efficient. Nice young nurse. Taylor had the front office. She was doing amazing. The other young lady in admissions was helpful and polite. I'm sad that I missed the luncheon earlier this week. Today is Black 🖤 Friday 11/28/25 I look forward to my next visit. I'm glad Melody Chrutchfield is not the Administrator anymore Look forward to meeting the new higher ups. I live over 100 miles away so my trips are every couple months but I'm in contact with the facility by mail and phone. Was pleased with today's visit everything felt very different and more at ease. Sincerely ❤️🤍💙 Janet L Hunter - Lee Hunter WIFE
Tracy Robichaud
Mar 2025
My cousin is in here and it is an awesome place for him. Everyone is so friendly and helpful and all the employees are great. And It is so clean. I have read some bad reviews about it but from our experience we haven’t found anything that we dislike about it and my cousin loves it here. I really appreciate the time and care they give him. He was in the hospital before he came here and we thought he wouldn’t live much longer and he has done a complete turnaround since he came here He is walking on his own and dressing himself it is a amazing how much he has improved and I owe it all the the nurses and Rehab and all the staff they show that they truly care about him. And he feels like they are his family. So as for me and my family we feel this place is a blessing!! And have only good things to say about it!!
Frequently Asked Questions
What types of care does Highlands Rehabilitation and Wellness offer?
Highlands Rehabilitation and Wellness offers Skilled Nursing / Long Term Care.
Where is Highlands Rehabilitation and Wellness located?
Highlands Rehabilitation and Wellness is located at 733 Mary Vann Lane in Birmingham, Alabama.
What do families say about Highlands Rehabilitation and Wellness?
Reviews of Highlands Rehabilitation and Wellness are largely positive, with families praising the warmth of the nursing and rehab staff and describing meaningful recovery progress for loved ones. However, one detailed review raised serious concerns about missed baths, bedding changes, and medication handling, suggesting inconsistent care quality.
How can families visit Highlands Rehabilitation and Wellness?
Submit the Request Information form on this page to connect with Highlands Rehabilitation and Wellness and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Highlands Rehabilitation and Wellness? Claim this listing to update photos, pricing, and details. It's free.
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