MyLivingChoice

East Glen

53 Medical Park Drive East

2.4(44 ratings)· Birmingham average: 4.1

East Glen — photo 11 / 2

Quick Facts

Total units
108
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
108
Location
Directly across from UAB St. Vincent's East hospital
Additional care options
Offers hospice and respite care alongside long-term nursing

What Families Think

East Glen is a skilled nursing and rehabilitation facility in Birmingham with a very low 2.4-star rating from 44 reviews. While one reviewer described excellent physical therapy care for a family member, most reviews describe serious concerns about hygiene, staff responsiveness, and basic patient care.

The Good

  • Praised physical therapy care in one review
  • Dedicated rehab wing with therapy gym
  • Located directly across from a hospital

The Bad

  • Multiple reports of neglect and unanswered call needs
  • Several reviewers cite rude or unresponsive staff
  • Reports of unclean rooms and unaddressed hygiene issues
  • One report of medication errors and cold food

AI-generated from reviews and community data.

About East Glen

East Glen is a skilled nursing facility in Birmingham, Alabama, offering short- and long-term nursing care and post-acute rehabilitation services. The community is conveniently located directly across from UAB St. Vincent's East in a wooded area and is fully licensed and Medicare and Medicaid certified.

The facility features a dedicated rehabilitation wing with a state-of-the-art therapy gym, semiprivate and private rooms, and comprehensive therapy services including physical, occupational, and speech therapies. Programs are tailored to individual needs and lifestyles, with care directed by each resident's physician and overseen by registered nurses and licensed practical nurses.

East Glen serves Birmingham-area adults recovering from surgery, illness, or injury with innovative post-acute rehabilitation services. The interdisciplinary team includes licensed speech therapists, physical and occupational therapists, registered and licensed practical nurses, and certified nursing assistants who provide individualized daily support to speed recovery and maximize independence.

Beyond rehabilitation, East Glen provides long-term nursing care, hospice care, and respite care options. The community emphasizes a personal approach to care centered on relationships and a well-rounded living experience, with an inviting atmosphere of warm hospitality complementing comfortable accommodations.

The community offers a full schedule of activities and events catered to individual interests and abilities. East Glen accepts numerous managed care and commercial insurance plans alongside Medicare and Medicaid.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.4overall · 44 ratings combined

2.4★ on Google (44)

Tricia Wolfe

Jun 2026

via Google

My husband was a short term patient to receive physical therapy after a severe injury. I was a little apprehensive about the care he would receive. My husband received absolutely top of class care from everyone. The staff were extremely polite and went out of their way to take extra special care of all his needs. He loved everyone who took care of him. All the staff were treated him like a family member not just a patient! We will definitely recommend East Glen to our friends and family. Thanks to each and every member of the team who took care of him ! God bless them …..

Stephanie Chosenone

Sep 2025

via Google

This is a horrible place to put your loved one. Especially on weekends. The staff are rude with bad attitudes. Often seen on their cell phones, even the nurses riding with cell phones out video talking and listening to music on their carts. Staff sitting on nurses station desk gossiping. While poor residents just wandering around. Once I came and saw a man in the hallway unattended on a shower bed. Staff not around. My loved one doesn’t get bathe, turn or getting out of bed. But yet they push wheelchairs in her room by her bed that are not hers daily. Over crowding her space. Rooms are filthy. Often I see gloves that’s been used on her nightstand, floor, all under the bed. Glucose caps in her bed on her cover, floor, her skin is peeling and dirty. In house wounds from not being turned. Staff Can be heard using profanity. They do not even come turn her while I’m there for hours. They don’t come and ask her if she needs water or anything when I’m visiting. Other residents come in and out her room unattended. It’s so much more. This is definitely not a place I would recommend.

Belinda Langston

May 2025

via Google

They where awful to my dad!!!! Not getting his medication right!!! The food was cold all the time!!!! They would talk and be ugly to the patients. I heard them!!!! They acted like they we're doing the patients are favor waiting on them. That's what you get paid to do!!! My dad was there to get better instead he went down hill because of the rudeness of the staff. We took him out of there and that was the best thing to do!!! I wouldn't put my worst enemies in that awful place. No don't go there at all!!!

Mitzi Mize

May 2025

via Google

My Dad was here for rehab after a fall. Our experience was totally lacking across the board. From the administrative staff to business office staff to nursing staff we dealt with incompetence and a total lack of professionalism. There seemed to be little to no communication among departments causing confusion and delays in patient care and no one wanted to take responsibility for getting anything done. They just wanted to pass responsibility to the next person even if it meant long unwarranted delays in basic patient care. Further, most of the nursing staff acted as if they didn’t want to be there. They couldn’t even place soap in my Dad’s bathroom for basic handwashing. I asked for it the entire time he was there and even brought soap I had purchased for his bathroom. They never placed soap in the bathroom during our entire stay. The broken soap dispenser was never repaired or replaced. If you can’t get the simple things right, can you manage the larger things? In this facility, based on my family’s experience, the answer is no—definitely not. I would not recommend this facility to anyone.

Rachel Garner

May 2025

via Google

THE ONLY TREATMENT AVAILABLE HERE IS NEGLECT STAFF ARE FULL OF DISCONTENT AND BAD ATTITUDES Staff care nothing for treating patients with respect and dignity. They care nothing for cleanliness or kindness. They'll let you sit in your soiled bed for as long as they want. No assistance with the bathroom. People are here for rehab. They are supposed to help you get better. As soon as my mom arrived with her broken leg and hip, they made her feel unwelcome as if they didn't know she was coming and were basically real put out that they had another patient to care for. No assistance to the bathroom. They let her just sit in her pee in her bed. Late meds. They can't work heart monitors here and will ship you right out to the ER for their own convenience. They ripped off her surgical bandage and did not replace it, opening the area up for infection. After being sent to the ER, she didn't go back to EAST GLEN for FEAR OF HER LIFE AND SAFETY!!

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Frequently Asked Questions

What types of care does East Glen offer?

East Glen offers Skilled Nursing / Long Term Care.

Where is East Glen located?

East Glen is located at 53 Medical Park Drive East in Birmingham, Alabama.

What do families say about East Glen?

East Glen is a skilled nursing and rehabilitation facility in Birmingham with a very low 2.4-star rating from 44 reviews. While one reviewer described excellent physical therapy care for a family member, most reviews describe serious concerns about hygiene, staff responsiveness, and basic patient care.

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