MyLivingChoice

Careone At New Milford

800 River Road

4(86 ratings)

Careone At New Milford, photo 11 / 6

Quick Facts

Total units
236
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
236
Memory Care
Secured unit for Alzheimer's and dementia care
Respite Stays
Respite care available for family caregivers
Cardiac Monitoring
Telemetry monitoring for arrhythmia management

What Families Think

The Good

  • Dedicated memory care unit for dementia patients
  • Comprehensive cardiac, pulmonary, and wound care
  • Physician-led rehabilitation and stroke recovery programs
  • Respite care support for family caregivers
  • Google rating of 4.0 from 86 reviews

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Careone At New Milford is a senior living community in New Milford, New Jersey offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 86 reviews.

About Careone At New Milford

CareOne at New Milford is a rehabilitation center in New Milford, New Jersey, offering skilled nursing care and specialized services including a dedicated memory care unit called Harmony Village for individuals with Alzheimer's disease, Lewy body dementia, and other memory conditions.

The facility provides comprehensive medical and therapeutic services tailored to individual patient needs. These include complex cardiac care with telemetry and arrhythmia management, complex medical care for chronic conditions, diabetes management, hypertension management, IV therapy, orthopedic rehabilitation, post-amputation care with physical and occupational therapy, pulmonary rehabilitation supported by an onsite physician, respiratory care services, stroke recovery programs, and wound care management with an onsite wound physician.

The center offers additional specialized programs for post-trauma recovery and respite care for family caregivers. Care plans are developed by skilled nurses, clinicians, and memory care specialists with a physician-led approach designed to help patients recover and return to their normal activities.

Types of Care at Careone At New Milford

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Careone At New Milford

4overall · 86 ratings combined

4★ on Google (86)

Anne Leitenberg

May 2026

via Google

I feel like people usually only leave reviews when they’ve had a bad experience, so I wanted to share a positive one. My mother was not here for very long, but during the time she was, she was treated with kindness, dignity, and compassion. She was always kept clean, well fed, comfortable, and cared for with genuine attention. The facility itself could use some cosmetic updates like brighter lighting and fresh paint, but the level of care and service more than made up for it. The nurses, aides, and social workers were communicative, supportive, and kept me informed every step of the way. I’m deeply grateful to the staff for taking such wonderful care of my mother during her final months. Their compassion meant more to our family than words can express.

Star Fleet

Mar 2026

via Google

Great place for rehabilitation and respite care. My grandmother was there. I was impressed with the private room(very modern). Her bathroom shower was incredible it was a walk-in. She said the recreation staff visited her everyday made her feel at ease.

Jose Luis Rojas Fernandez

Mar 2026

via Google

I recently had the pleasure of experiencing the services at Care One in New Milford, and I was thoroughly impressed. The staff were exceptionally attentive, caring, and professional, making sure that every need was met with kindness and efficiency. The facility itself was clean, welcoming, and well-maintained, creating a comfortable environment for residents and visitors alike. One of the standout aspects was the personalized attention each patient received. From the nursing staff to the support team, everyone demonstrated genuine compassion and dedication. Communication was clear and consistent, which provided peace of mind for both patients and families. Overall, I highly recommend Care One at New Milford for anyone in need of reliable and compassionate care. Their commitment to quality service and patient well-being truly sets them apart.

Cristopher Lipana

Mar 2026

via Google

I had a wonderful experience with this nursing home. The entire staff is attentive, compassionate, and truly dedicated to providing high-quality care. The nurses are not only skilled and knowledgeable but also very kind and patient, making residents feel comfortable and well cared for every day. The Director of Nursing is especially impressive—professional, approachable, and clearly committed to maintaining excellent standards of care. It’s reassuring to see such strong leadership and teamwork in place. I highly recommend this facility to anyone looking for a safe, supportive, and caring environment for their loved ones.

Caroline Pearsall

Feb 2026

via Google

Abusive, negligent, ignorant, poorly run.. Lack of care. They will not continue care from hospital. Call bell can ring for hours. Nothing is addressed whether it has to do with the patient health or whether it has to do with the environment within the facility.. This is not a place you wanna go. This is not a place you wanna put your loved ones. A lot of cover-ups here.\n They need to be investigated, they need to be shut down and licenses should be taken away. I\n Can't tell you how many times I was put in danger and then threatened if I said anything.

Request information

Ask about availability, pricing, or a tour. Your details go only to Careone At New Milford, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 15, 2026Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Mar 6, 2025Fire Safety StandardHealth ComplaintHealth Standard29 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 31, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025

  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 28, 2025

Jan 26, 2024Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024

Jan 17, 2024Infection ControlNo citations
Jan 18, 2023Fire Safety StandardHealth Standard17 citations
  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2023

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

Jan 26, 2021Fire Safety StandardHealth Standard2 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2021

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Careone At New Milford offer?

Careone At New Milford offers Memory Care and Skilled Nursing / Long Term Care.

Where is Careone At New Milford located?

Careone At New Milford is located at 800 River Road in New Milford, New Jersey.

How did Careone At New Milford do on recent health and safety inspections?

Careone At New Milford had 6 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Careone At New Milford?

Submit the Request Information form on this page to connect with Careone At New Milford and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Careone At New Milford? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of New Milford.

Prefer to stay home?

Home care agencies serving New Milford bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in New Milford