4.9(144 ratings)· Bronx average: 4.3
1 / 5Families describe Regency Health Care as a responsive, compassionate home care agency, with reviewers repeatedly praising specific intake coordinators for guiding them through the CDPAP and caregiver application process. The agency holds a 4.9 rating from 144 Google reviews, with feedback focused on personalized support rather than complaints.
AI-generated from reviews and community data.
Regency Health Care: Home Care CDPAP Agency In Bronx, NY | TBI & NHTD Services In NY is a senior care provider serving Bronx, New York offering At-Home Care. Families rate it 4.9 out of 5 across 144 reviews.
Regency Health Care is a home care provider offering in-home services throughout New York City and Westchester, serving seniors and individuals with disabilities in the Bronx and surrounding areas. With over sixty years of experience, the agency provides personal care assistance, companionship, meal preparation, medication reminders, and help with daily activities through Home Health Aides and Registered Nurses.
The agency specializes in serving individuals with traumatic brain injury ages 18 or older, helping them achieve maximum independence in their own homes and communities. Care plans are customized to meet individual needs, whether for short-term recovery support or long-term care. Regency's approach emphasizes individualized attention, with a low patient-to-coordinator ratio designed to provide intimate, personal care.
Services are available to those with Medicaid coverage, long-term care insurance, or private payment options. For those without current Medicaid, the agency offers assistance with the application process and navigation of New York State eligibility criteria. Regency works with most Managed Long-Term Care plans and can schedule evaluations and assessments at no cost for consultation.
The agency provides multilingual support, with staff speaking English, Spanish, Mandarin, Cantonese, and other languages to match patients with caregivers who share their preferred language. Home care services are available within 24 hours of contact. Regency also assists eligible individuals in securing CDPAP (Consumer Directed Personal Assistance Program) coverage, allowing family members to be compensated as caregivers.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.9overall · 144 ratings combined
4.9★ on Google (144)
Darlene Howell
Nov 2025
Hi. I signed up with Regency and found everyone to be very helpful. I'm not sure I'm spelling her name right but Jeanie was my HR person. She answered every question with patience and professionalism. Her coworkers, Jasmine and Carmen were helpful to applicants who arrived while I was completing my application. Hopefully my journey with Regency will continue to be as pleasant as my initial experience.
Joseph Toledo
Oct 2024
Thank you, Regency Health Care, for making it so easy and reassuring to find the right care for my family member! From the very beginning, I felt supported and guided through every step. A special shout out to Pamela, who went above and beyond to answer all our questions and make us feel at ease during this challenging time. She was not only professional and knowledgeable but also genuinely compassionate and understanding. Her support made the entire process smooth and stress-free, and we always felt that our loved one was in capable hands. I am deeply grateful for her help and commitment to providing excellent service. I would highly recommend Regency Health Care to anyone looking for reliable, caring, and compassionate solutions for their family’s needs.
Maribel Sanchez
Oct 2024
I am incredibly grateful to Regency Health Care for their support in helping me become my mom’s caregiver. Navigating the process was overwhelming at first, but Susana, our representative, made everything so much easier. She was not only professional and knowledgeable but also compassionate and patient, guiding us every step of the way. Anytime we had questions, she responded promptly and took the time to explain everything thoroughly, ensuring we felt confident and prepared. Thanks to Susana and the Regency team, my family and I can now focus on providing the best care for my mom, knowing we have the resources and support we need. I highly recommend Regency Health Care to anyone looking for help with caregiver services. They truly care about the people they serve, and I couldn’t be more appreciative!
Naty Rivera
Oct 2024
Im so happy my name is nathaly im going threw cancer it was very shocking because my husband had cancer and died im with Jesús no family but since Regency came in to my life was Gods hands they are so profesional the nurce she was so concern and treated me like a family with so much love all the girls they have so much love im so Greatful for all who has helped me in this process of cancer my home atendant very profesional to . REGENCY keep it up thank you all for helping me when im sad depressed in pain and every positive word when i need one Thank you all God bless this company i give then not 5 stars i give them 10 so Greatful im safe now i recomend you all try regency thank Ericka and my nurce and Angely all are so helpful may God heal me thanks Regency for all your help profesionalism And for bei g like a family member this Windows needs love you all thanks Godbless you all
Israel Yarmak
Oct 2024
Working with Regency Home Care has been an absolute pleasure, especially due to their incredible intake team! From the very beginning, they have been supportive, responsive, and always ready to assist with any questions or needs we have. Their dedication to providing seamless, compassionate care truly sets them apart, and it's clear that client comfort and satisfaction are their top priorities. We couldn't be more grateful to work alongside such a caring and efficient team. Highly recommend!
Regency Health Care: Home Care CDPAP Agency In Bronx, NY | TBI & NHTD Services In NY offers At-Home Care.
Regency Health Care: Home Care CDPAP Agency In Bronx, NY | TBI & NHTD Services In NY is located at 2825 3rd Ave in Bronx, New York.
Families describe Regency Health Care as a responsive, compassionate home care agency, with reviewers repeatedly praising specific intake coordinators for guiding them through the CDPAP and caregiver application process. The agency holds a 4.9 rating from 144 Google reviews, with feedback focused on personalized support rather than complaints.
Submit the Request Information form on this page to connect with Regency Health Care: Home Care CDPAP Agency In Bronx, NY | TBI & NHTD Services In NY and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Regency Health Care: Home Care CDPAP Agency In Bronx, NY | TBI & NHTD Services In NY? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Bronx.
New York, New York1 mi
4.5(431)
Skilled Nursing / Long Term Care
New York, New York1 mi
4.7(3)
Assisted Living
Bronx, New York1.2 mi
4.4(364)
Skilled Nursing / Long Term Care
Bronx, New York1.2 mi
3.7(3)
Assisted Living
Bronx, New York1.2 mi
3.7(250)
Skilled Nursing / Long Term Care
Bronx, New York1.2 mi
3.5(60)
Skilled Nursing / Long Term Care