MyLivingChoice

Brookdale White Rock

9271 White Rock Trail

4.2(24 ratings)

Brookdale White Rock — photo 11 / 10

Quick Facts

Starting price
$7,430/mo
Care continuum
Independent living through skilled nursing on one campus
Specialty focus
Building designed specifically for dementia care
On-site services
Home health and hospice services available on-site

What Families Think

Brookdale White Rock is a memory care-focused community in Dallas that also offers independent living, assisted living, and skilled nursing. Most reviewers praise the caring, attentive staff and cleanliness, though a handful of reports raise serious concerns about medication management, staff training, and turnover.

The Good

  • Staff frequently described as caring and attentive
  • Families receive photos and video updates on loved ones
  • Facility described as clean with active social programming
  • Low staff turnover noted by at least one reviewer
  • Strong support during end-of-life and COVID restrictions

The Bad

  • One serious report of medication mismanagement (5 to 21 prescriptions)
  • Multiple reports of undertrained or agency-supplied caregivers
  • One account of unpleasant odors and cleanliness lapses
  • One report of weight loss and neglect before family moved resident out

AI-generated from reviews and community data.

About Brookdale White Rock

Maintaining identity and a strong sense of self comes from living a life filled with meaning, purpose, and contributions. At Brookdale White Rock, we believe having dementia shouldn't change that. For those with Alzheimer's disease or other types of dementia, our community, located in the close-knit neighborhood known as Lake Highlands, a historic area of Dallas, Texas, offers a safe environment and exceptional memory care.

With our carefully designed building and nurturing and highly trained staff, we focus on serving the specific needs of each resident and their family. We gently steer residents through their day with visual reminders and other familiar routines that meet their skill level, enabling them to experience daily moments of success. And you get the peace of mind knowing that our staff is there 24 hours a day, 7 days a week.

 

 

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.2overall · 24 ratings combined

4.2★ on Google (24)

Revive

Sep 2025

via Google

Our patients have provided good feedback on services. As a Geriatrics focused primary care practice we look forward to sending our patients.

Scott Nady

Apr 2025

via Google

Absolutely horrible experience for my mother-in-law. She was there far too long and that as a guilt we will have to live with. Three weeks after moving her from Brookdale White Rock Lake to a new facility she put on 21 pounds and was much more alert and engaging. I would never ever put someone I love in this facility ever again.

Vickie Hicks

Apr 2025

via Google

I visited Brookdale such a beautiful and home from home atmosphere. Chris answered all my questions and concerns, everyone was friendly. Moving my love one in was the best dicision I made. I receive heart warming photos from Deana, which makes me feel stress free. I highly recommends Brookdale.

Serena Hicks

Mar 2025

via Google

It's heartbreaking when you realize your loved one requires Memory Care. I chose Brookdale after shopping many places. Brookdale was the obvious choice for me and my very loveable (and challenging because he's super smart but also now brain injured) Dad. I have no complains only praise for the entire staff at this facility. They worked quickly to get his room ready. They send me pics of him enjoying social activities and games with his friends. It's so hard to know he's not at his home of 45 years. It's SO comforting to know this home is a safe, social and caring place for him to enjoy the rest of his life.

Joann Mercure

May 2024

via Google

Brookdale in White Rock is truly exceptional! The community is incredibly welcoming. The staff's passion for what they do is evident in their care and dedication. They go above and beyond for their residents to ensure they have quality of life through activities and events. Krys Davenport ensures that their community is properly represented within the community and is a trusted source and is highly knowledgeable. Highly recommend!

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Frequently Asked Questions

What types of care does Brookdale White Rock offer?

Brookdale White Rock offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

How much does Brookdale White Rock cost?

Published pricing at Brookdale White Rock starts around $7,430 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.

Is Brookdale White Rock pet friendly?

Yes — Brookdale White Rock lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookdale White Rock located?

Brookdale White Rock is located at 9271 White Rock Trail in Dallas, Texas.

What do families say about Brookdale White Rock?

Brookdale White Rock is a memory care-focused community in Dallas that also offers independent living, assisted living, and skilled nursing. Most reviewers praise the caring, attentive staff and cleanliness, though a handful of reports raise serious concerns about medication management, staff training, and turnover.

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