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Brookdale Summer Ridge

3020 Ridge Road

4.2(56 ratings)· Rockwall average: 4.4

Part of Brookdale Senior Living · 103 communities · 4.2★ average

Brookdale Summer Ridge — photo 11 / 5

Quick Facts

Total units
140
Care coordination
RN Care Manager oversees chronic condition support
Staffing concern
Only two aides reported covering entire facility overnight
Billing practice
Auto-pay continued weeks after resident's death

What Families Think

Families describe a caring front-line staff who form genuine bonds with residents, and many are happy with day-to-day life at Summer Ridge. However, several reviewers report serious understaffing that led to slow response times, safety incidents, and billing problems after a resident left or passed away.

The Good

  • Staff described as kind, caring, and attentive
  • Residents enjoy dominos, puzzles, and daily activities
  • Smooth, warm transition experience for new residents
  • Management praised as professional and helpful by some

The Bad

  • Multiple reports of low staffing during evenings/weekends
  • One report of slow response times to call beepers
  • Reports of falls and ER trips tied to insufficient supervision
  • Billing/refund issues after move-out or death, slow resolution

AI-generated from reviews and community data.

About Brookdale Summer Ridge

Brookdale Summer Ridge is an assisted living community in Rockwall, Texas, designed to provide personalized support while promoting independence and connection. The community emphasizes aspirational living where residents enjoy opportunities for friendship, belonging and meaningful engagement through customized services and compassionate care.

Daily living assistance is available from trained caregivers who help with medication management, activities of daily living, and coordination with outside healthcare providers. The community offers Brookdale HealthPlus, which provides personalized preventive care, chronic condition management support and care coordination through a dedicated RN Care Manager. Residents also benefit from housekeeping, laundry services and freshly prepared meals designed with wellness in mind, featuring whole grains, lean proteins, fresh fruits and vegetables in flavorful, low-sodium dishes.

Residents stay engaged through diverse programs including fitness classes, yoga, walking groups, creative classes and brain games. The Weekly Writers Group, Gardening Circle, Veterans Club and Choir foster social and creative engagement. The community also features a Personal Solutions program that delivers personal care items directly to residents' doors for convenience.

Brookdale Summer Ridge is located near shopping, hospitals and Lake Ray Hubbard. The surrounding Rockwall area offers scenic attractions including Harry Myers Park with paved trails and a duck pond, the Rockwall Farmers Market, local cafés and the Rockwall County Historical Museum for those interested in local history.

The community features spacious apartments and maintains 24-hour staff availability. Brookdale's approach centers relationships at the forefront, creating opportunities for residents to cultivate lasting friendships and foster genuine connections with neighbors and staff.

Types of Care

Assisted Living

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Reviews

4.2overall · 56 ratings combined

4.2★ on Google (56)

Vikki Hamrick

Jul 2026

via Google

I visit Brookdale weekly and find the facility to be clean and maintained. The staff is like family to the residents. There is always an activity to be involved in. Highly recommend.

KS Aguirre

Jun 2026

via Google

I’ve been impressed by the exceptional level of care and service provided at Brookdale Summer Ridge. The management team is professional, experienced, and incredibly helpful. They go above and beyond to ensure residents receive the support they need while maintaining a warm, friendly atmosphere.

Brad Daniels

Jun 2026

via Google

I want to give a special thanks to the fine, loving, and caring people at Brookdale Senior Living located in ROCKWALL, Texas. Kennedie, Tyler, and the entire staff gave my Father the warmest welcome we could hope for. Everyone there is top-notch, and have made this transition for my Father a very pleasant experience. I know my Father can be a tough nut to crack, but everyone there welcomed and reassured him with such love, kindness, and grace that it softened his heart and overall view on assisted living. For that I am truly grateful. Thank you again for making this experience so wonderful for my Father, in a time that didn’t seem to be in his life. You are all a true Blessing from God.

Alan Lawrence

Jun 2026

via Google

I love this place the people here are always friendly. We put my dad in here nine months ago and am glad we did. The food here is good and is never the same from day to day.

Tiffany Wyndham Hunt, MA, MT-BC

May 2026

via Google

This afternoon, when I was at the community to lead the residents’ regular music therapy visit, I observed how caring Brittany at reception is with the residents and families. Brittany has a wonderful quality of a calm and a kind demeanor with everyone she speaks to. She takes the time to invite the residents to music therapy, working as a good team member with the Resident Engagement Director. It is quite clear that she cares, and notices the little things that mean so much to older adults.

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Frequently Asked Questions

What types of care does Brookdale Summer Ridge offer?

Brookdale Summer Ridge offers Assisted Living.

Where is Brookdale Summer Ridge located?

Brookdale Summer Ridge is located at 3020 Ridge Road in Rockwall, Texas.

What do families say about Brookdale Summer Ridge?

Families describe a caring front-line staff who form genuine bonds with residents, and many are happy with day-to-day life at Summer Ridge. However, several reviewers report serious understaffing that led to slow response times, safety incidents, and billing problems after a resident left or passed away.

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