MyLivingChoice

Colonial Oaks at Rockwall

225 E. Ralph Hall Parkway

4.5(40 ratings)· Rockwall average: 4.4

Colonial Oaks at Rockwall — photo 11 / 5

Quick Facts

Total units
50
Staffing
Care teams on-site 24/7 for residents

What Families Think

Families generally describe Colonial Oaks at Rockwall as a warm, home-like assisted living and memory care community where staff know residents by name and encourage active engagement rather than isolation. Most reviewers praise the caring atmosphere and activity programming, though one detailed complaint raises concerns about follow-through on laundry, food, and accountability issues.

The Good

  • Staff described as warm and know residents by name
  • Strong activity programming that keeps residents engaged
  • Home-like, welcoming atmosphere noted by multiple visitors
  • Close attention to residents' emotional well-being
  • Memory care team encourages daytime social interaction

The Bad

  • One report of unresolved laundry and food complaints
  • One reviewer cited lack of staff accountability for errors
  • Building described as not the newest or most modern

AI-generated from reviews and community data.

About Colonial Oaks at Rockwall

Colonial Oaks at Rockwall is an assisted living and memory care community in Rockwall, Texas, offering individualized care and support for seniors seeking independence while receiving necessary assistance. The community also provides short-term stays for seniors requiring extra care following hospitalization and rehabilitation.

The assisted living program serves individuals who are no longer safe living alone at home but wish to maintain independence, with residents living in their own apartments while receiving supportive services from staff, physicians, and loved ones. The memory care program delivers specialized, compassionate care tailored for older adults living with dementia and Alzheimer's disease, with dedicated teams trained in supporting individuals with memory impairments in a safe and secure environment.

Colonial Oaks communities are designed as home-like environments featuring spacious rooms, common areas, and outdoor spaces for socializing and staying active. Care teams are on-site 24/7 to provide personalized care and support to residents. The communities offer a wide range of activities and events designed to keep residents engaged and active.

Types of Care

Assisted Living

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Reviews

4.5overall · 40 ratings combined

4.5★ on Google (40)

Kimberly Gilpin

Feb 2026

via Google

Horrible experience! You bring up issues, like laundry and food and they assure you they will have it taken care of. They don't listen and there are no consequences when errors are continuously made. Noone takes accountability! There are a few good workers but most lack care and ability to get the job done right. Activities are always on point though!

Sarah Stoy

Oct 2025

via Google

Colonial oaks is a wonderful facility full of caring and loving staff members. I couldn’t have picked a better facility for my dad they truly love what they do and it shows. He was treated with dignity and respect. He unfortunately passed there and everyone was so kind and loving to my dad and also to each of us.

Vawzene

Aug 2025

via Google

One star because they recently fired someone who took good care of my wife and other residents here. Good man.

Jeanie Tarno

Aug 2025

via Google

I recently toured Colonial Oaks and was pleasantly surprised by the warm, homey atmosphere. While the building isn't the newest or most modern it's clear that the focus is on creating a comfortable and welcoming environment. There were activities going on during my visit, and the residents seemed engaged and well cared for. The staff was friendly and answered all my questions. If you're looking for a place that feels more like a home than a facility, this is definitely worth considering.

Ryan Swingle

Aug 2025

via Google

Colonial Oaks is absolutely incredible! From the moment you walk in you feel right at home. The entire staff genuinely cares about the work they are doing and you can see it in the faces of every one of their residents. It's so refreshing to know that the care and comfort of these residents is at the top of mind each and every day!

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Frequently Asked Questions

What types of care does Colonial Oaks at Rockwall offer?

Colonial Oaks at Rockwall offers Assisted Living.

Where is Colonial Oaks at Rockwall located?

Colonial Oaks at Rockwall is located at 225 E. Ralph Hall Parkway in Rockwall, Texas.

What do families say about Colonial Oaks at Rockwall?

Families generally describe Colonial Oaks at Rockwall as a warm, home-like assisted living and memory care community where staff know residents by name and encourage active engagement rather than isolation. Most reviewers praise the caring atmosphere and activity programming, though one detailed complaint raises concerns about follow-through on laundry, food, and accountability issues.

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