1501 W Campbell Road
4.3(56 ratings)
1 / 5Colonial Oaks at Campbell Park is an assisted living and memory care community in Garland, Texas, praised by many families for its activities, food, and attentive staff, though a few reviewers raised serious concerns about staffing levels, medication safety, and fee refunds. Overall Google ratings are largely positive, but the experiences described vary widely between reviewers.
AI-generated from reviews and community data.
Colonial Oaks Senior Living at Campbell Park is an assisted living and memory care community in Garland, Texas, offering personalized services designed to promote independence and dignity for older adults. The community provides private suites with accommodations that residents can personalize with their own belongings and decor.
The community offers assistance with activities of daily living, including help with transferring and personal physical assistance with mobility. Staff members work to build individual connections with residents and are available 24 hours per day to provide support and care.
Colonial Oaks features a dedicated memory care program for residents with Alzheimer's disease and other dementia-related conditions. The memory care village is designed around the principle that daily routines create security and harmony, with dedicated life enrichment teams who specialize in memory impairment. Programming includes daily activities to promote wellness, social engagement, sensory stimulation, and personal reminiscence.
The community offers life enrichment programming and activities that allow residents to pursue hobbies, exercise, and leisure interests. Residents enjoy access to a beautifully appointed courtyard and can participate in activities ranging from group outings to baking and walks in the secured outdoor space.
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Help Me Choose4.3overall · 56 ratings combined
4.3★ on Google (56)
Wayne Blanchard
Jun 2026
Beautiful and clean facility. I enjoyed performing for Father's Day event , Harriet Activity Director loves what she does and always keeps the residents happy and engaged. Staff here is very pleasant and kind. Nice place for the elderly community.
jo jo
Sep 2025
We initially had issues with receiving a prorated refund of a "enhanced community fee" upon moving out of this facility. With some assertive measures to connect with the right folks at Colonial Oaks however, this issue was resolved. There was a delay in receiving the refund, which was of a substantial amount (the enhanced community fee was $35k), and this made us quite uneasy. However, Colonial Oaks did reach out to us, and stayed in communication regarding the payout of the refund, and they did refund the prorated amount. I've adjusted this review from my initial low rating due to the communication from Colonial Oaks and that they did provide the refund in the end. Personally I would recommend against the "Enhanced Community Fee" if you are looking at this facility. It offers an overall savings, but in my experience it was difficult in negotiating getting the prorated refund. Regarding staff at this facility, everyone was very kind and helpful. However, for us the overnight care was limited which did not work in our case.
Jina Wallace
Jul 2025
Do not leave your loved one here. They are short staffed and not properly trained or qualified to care for the elderly. Many medicine administrative errors and not responding to call lights and not reporting falls. They stole money from my mom's room and now after she has passed away, will not refund the money that was paid in advance for her care after we were told we would receive it. Upper management will not return our calls. High turnover rate at the Campbell location in garland. I only give it 1 star because of Andrew the Maintenence guy who loved my mother and looked out for her, she did have a couple care givers that did care and helped me with her. But this facility is poorly run and not safe.
Sheri Hamilton
Mar 2024
I searched and visited senior living homes for a couple months and so happy that I found Colonial Oaks Campbell Park! I was looking for a place where my Mom would be motivated to socialize more and this is the place! Mom is very very happy now! We enjoyed the family Valentine Brunch! She enjoys many of the weekly activities, loves the food and she’s thrilled to have meal options. (Thanks Chef Carl!) Stephanie at Colonial Oaks was sooo helpful in making this happen for our family! The caregivers are extremely attentive and treat residents with the utmost respect. The rooms are cleaned regularly and sheets are changed weekly. (These are things that did not happen at her last place.) The common areas and grounds are beautiful, mom also loves sitting outdoors in the atrium on nice days. Tyler, the Executive Director is very attentive to the residents and responsive to our needs and questions. Highly recommend this Colonial Oaks for your loved one!!
Renee Bell
Mar 2022
Colonial Oaks has been a community that I have visited and done activities in for the past 2 years. It’s very nice and the residents are engaged in regular activities. The leadership here is also fantastic at putting the resident first. If you’re looking for a place that allows your loved one to age in place, this is it!
Colonial Oaks at Campbell Park offers Assisted Living.
Colonial Oaks at Campbell Park is located at 1501 W Campbell Road in Garland, Texas.
Colonial Oaks at Campbell Park is an assisted living and memory care community in Garland, Texas, praised by many families for its activities, food, and attentive staff, though a few reviewers raised serious concerns about staffing levels, medication safety, and fee refunds. Overall Google ratings are largely positive, but the experiences described vary widely between reviewers.
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