MyLivingChoice

Broadmoor Medical Lodge

5242 Medical Drive

3.6(99 ratings)· Rockwall average: 4.1

Broadmoor Medical Lodge, photo 11 / 2

Quick Facts

Total units
140
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
140
Respite stays
Short-term respite care available for temporary stays
End-of-life care
Palliative and hospice care provided on-site
Therapy services
On-site PT, OT, and speech therapy by licensed therapists

What Families Think

Reviewers describe Broadmoor Medical Lodge as staffed by caring, attentive nurses and administrators, particularly praising leadership and specific care team members by name. However, at least one reviewer reported serious lapses in food quality, portion size, and responsiveness to call button requests during a stay, and another noted the interior could use updating.

The Good

  • Staff described as caring and attentive by name
  • Clean facility that doesn't smell like a nursing home
  • Physical rehab therapy praised as excellent
  • Administrator personally engages with families
  • Compassionate hospice support during difficult times

The Bad

  • One report of cold food, small portions, and slow call-button response
  • One reviewer noted sheets changed only once in 10 days
  • One reviewer said interior needs maintenance or updating

AI-generated from reviews and community data.

Broadmoor Medical Lodge is a senior living community in Rockwall, Texas offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 99 reviews.

About Broadmoor Medical Lodge

Broadmoor Medical Lodge is a skilled nursing and rehabilitation center in Rockwall, Texas, offering short-term rehabilitation and long-term residential care. The facility provides round-the-clock skilled nursing care in a home-like environment, serving patients recovering from surgery, stroke, joint replacement, illness, and those managing chronic conditions.

The center specializes in helping patients regain independence through rehabilitation services, including physical, occupational, and speech therapy provided by licensed therapists. Their skilled nursing team delivers expert medical care and 24/7 support for patients with complex health conditions, including wound care, cardiac care, and IV therapy management.

Broadmoor Medical Lodge offers several specialized care programs. Memory care services provide a secure, structured environment with therapeutic activities for residents experiencing memory loss or cognitive changes. Respite care offers temporary, short-term residential care for patients needing a break from their regular living situation. The facility also provides compassionate palliative and hospice care for patients facing serious or terminal illness.

The community emphasizes individualized care plans tailored to each resident's needs, with staff trained to address emotional, social, and personal aspects of healing alongside physical recovery. The facility features comfortable rooms and a peaceful patio area, with a focus on maintaining dignity and quality of life for all residents.

Types of Care at Broadmoor Medical Lodge

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Broadmoor Medical Lodge

3.6overall · 99 ratings combined

3.6★ on Google (99)

Jana Cottrell

Oct 2025

via Google ↗

I can not say enough great things about Broadmoor! Rachel is the best of the best. She knew us by name and helped make the last 10 days of my mother in laws life as pleasant as possible while always making sure we were also ok and taken care of. The nurses-Kimberly, Maria, and several others that I apologize I just don’t remember their names-were incredible in a very difficult situation and time. Any concerns we had were addressed and corrected immediately. We did get married at the Broadmoor many years ago when my mother in law had fallen and broken several bones and was there for rehab so to come for circle and be able to do hospice there was a blessing for all of us! Thank you all so much for everything and I apologize for not remembering all names, it was a rough 10 days.

Home Shopper

Sep 2025

via Google ↗

The decision to place a loved one in skilled nursing is so difficult and the fear of making a wrong choice is so real. Sadly my mom has come to that point with my dad and I went with her to visit skilled nursing facilities for my dad yesterday. Our trepidation immediately eased with the friendly, caring professionalism we experienced from everyone here at Broadmoor. James personally introduced himself to us and you can tell he genuinely cares about their mission and all the people they help. He introduced us to Rachel and her compassionate, “don’t worry we will take care of it for you” demeanor quickly sealed the decision that this is where we want him to be. That spirit resonated in everyone we met - the front desk lady, the head of physical therapy, the head of HR, and the cleaning staff. This place is special and they hire the best people. Also I wanted to mention that it did not smell like a nursing home. Every inch of this place is clean and smells good. It feels welcoming and homey.

Taggart Petersen

Jun 2025

via Google ↗

I recently visited with James, who took over earlier this year as the new Administrator at Broadmoor. His energy, concern for finding the best staff and passion for quality patient care were impressive. From the fresh-baked cookies at the front desk to the clean facility and caring staff, I could tell that Broadmoor is continually improving and they prioritize a compassionate patient experience and outcomes. I would be very comfortable referring my mom to Broadmoor for any rehab or long-term care needs.

Reagan Hillier

Sep 2024

via Google ↗

Have had aging parent here now twice and both times great experiences. Attentive staff, decent meals and everything you need. Shout out to Grace at the front desk, super friendly and helpful. Also Rosalynn and Mike for going above and beyond. Some interior needs to be maintained / updated would be my only request. Great facility.

Clara wiggins

May 2024

via Google ↗

I was here following surgery for a broken arm. The physical rehab was great! I had two very wonderful nurses. One was Marlee on day shift and Roslyn night shift. Unfortunately those are the only positive reviews I can submit! The food was horrible and very small portions.I lost 5 pounds in less than a week. Food was mostly cold. If I did not hit the nurse call button, no one even checked on me! My sheets were changed once in the approximately10 days I was there! Sorry for the less than positive review. Telling it like it was!

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Government Inspection History

8 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

Nov 19, 2025Health Complaint3 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025

Dec 5, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

Jun 11, 2024Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2024

Feb 28, 2024Health Complaint1 citation
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024

Oct 12, 2023Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 31, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023

Jul 25, 2023Health ComplaintInfection Control3 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2023

Aug 24, 2022Fire Safety StandardHealth Standard4 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Broadmoor Medical Lodge offer?

Broadmoor Medical Lodge offers Memory Care and Skilled Nursing / Long Term Care.

Where is Broadmoor Medical Lodge located?

Broadmoor Medical Lodge is located at 5242 Medical Drive in Rockwall, Texas.

What do families say about Broadmoor Medical Lodge?

Reviewers describe Broadmoor Medical Lodge as staffed by caring, attentive nurses and administrators, particularly praising leadership and specific care team members by name. However, at least one reviewer reported serious lapses in food quality, portion size, and responsiveness to call button requests during a stay, and another noted the interior could use updating.

How did Broadmoor Medical Lodge do on recent health and safety inspections?

Broadmoor Medical Lodge had 8 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Broadmoor Medical Lodge?

Submit the Request Information form on this page, or contact Broadmoor Medical Lodge directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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