4.1(11 ratings)· West Hartford average: 4.4
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Brookdale West Hartford is a senior living community in West Hartford, Connecticut offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.1 out of 5 across 11 reviews.
Brookdale West Hartford is a senior living community in West Hartford, Connecticut, operated by Brookdale Senior Living and offering independent living, assisted living, and skilled nursing or long-term care. The community features on-site nursing staff, 24-hour staffing, private rooms with private bathrooms, a restaurant-style dining room, medication management, and housekeeping and laundry services. Amenities include a salon or barber, gathering and activity spaces, an outdoor patio, cable or satellite TV, and an emergency call system, with dietary accommodations available.
Multiple floor plans allow residents to select housing suited to their needs. The community maintains a rating of 4.1 out of 5 stars across 11 reviews. Reviewers consistently praise the quality of care, engagement through programs such as music events and social activities, staff attentiveness as residents' needs change, cleanliness, and the facility's responsiveness to family communication. One reviewer noted the staff has "been wonderful" and described the atmosphere as "lovely." However, reviews are mixed regarding administrative transparency, with one family reporting unexpected costs not disclosed upfront, and another noting occasional delays in answering doors.
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Help Me Choose4.1overall · 11 ratings combined
4.1★ on Google (11)
Caryl Malka
Jul 2026
My mother moved into Brookdale, West Hartford, Ct around 5 years. During those years the staff & aides have been wonderful. The atmosphere at Brookdale is lovely. They really work hard to engage their residents through music events, cocktails hours & special occasions. They really stepped up as my Mom started to decline. I would highly recommend a tour if you are considering this option for your family member.
C K
May 2026
Unfortunately the door is rarely answered on the first two rings and a knock on the clarbridge unit…not great for visitors.
Jillian Petraits
Apr 2026
Brookdale’s new managment team is great. They have been very kind, patient and proactive with my mom. I would recommend their care to other families and their loved ones.
Sue DeMaio
Nov 2024
Brookdale has been an excellent choice for our parents. The care, the programs that are offered, the staff, the cleanliness of the facility, the food, the way they accommodate concerns and communicate to the family, it's all exceptional. We are a very grateful for the care our parents have received at Brookdale West Hartford and I feel it starts right from the top - the Executive Director, Ryan, he has always been there for our family.
Susan Justo
Oct 2024
In our initial meeting with Bookdale the appearance of being very accommodating is their upfront face. However, hidden expenses were not shared with families' members. The family was blindsided with these expenses wherein forced the family to pay what was not planned for.
Brookdale West Hartford offers Assisted Living and Memory Care.
Brookdale West Hartford is located at 22 Simsbury Road in West Hartford, Connecticut.
Brookdale West Hartford carries a 4.1 out of 5 rating from 11 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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