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Brookdale Wekiwa Springs, photo 11 / 5

Quick Facts

Total units
97
Licensed capacity
97 residents

Florida AHCA

Transportation
Scheduled van for shopping and church trips
Language access
No Spanish-speaking staff available, per one caller

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Brookdale Wekiwa Springs as a friendly community with attentive, caring staff and a full activities calendar, and many say loved ones feel at home and well cared for. At the same time, a notable number of reviewers report serious concerns about food quality, staffing shortages, frequent management turnover, and billing disputes, with a few describing safety lapses in the memory care area.

What reviewers praise

  • Staff frequently described as caring and attentive
  • Robust activities calendar with outings and events
  • Family communication praised by several reviewers
  • Individual staff members singled out for compassion
  • Clean, welcoming grounds noted by visitors

What reviewers flag

  • Multiple reports of poor or inconsistent food quality
  • Frequent executive director turnover noted by several families
  • Several reports of understaffing and slow call-button response
  • Billing disputes and unexpected charge increases reported

AI-generated from reviews and community data.

Brookdale Wekiwa Springs is a senior living community in Apopka, Florida offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 40 reviews.

About Brookdale Wekiwa Springs

Brookdale Wekiwa Springs is an assisted living community in Apopka, Florida, operated by Brookdale Senior Living. Licensed for up to 97 residents, the community offers 24-hour staff, medication management, a professional chef, restaurant-style dining, housekeeping and laundry services, emergency call systems, and wheelchair accessibility. Amenities include social activities, birthday and holiday parties, gathering spaces, and cable or satellite TV.

Reviews are decidedly mixed. Some families report that staff are attentive and kind, that activities keep residents engaged, and that the chef takes care to serve meals residents enjoy. Others describe ongoing problems with cleanliness, food quality and service delays, staffing shortages especially on weekends, and insufficient care for residents with higher assistance needs. Several reviewers raised concerns about staff turnover and management changes affecting quality of care.

Types of Care at Brookdale Wekiwa Springs

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Birthday / Holiday Parties
  • Social Activities

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Reviews of Brookdale Wekiwa Springs

4overall · 40 ratings combined

4★ on Google (40)

Gabrielle Chavez (Gabi)

Mar 2026

via Google ↗ · Report

This facility needs to reevaluate their sales team. I called at 11:50 am on 3/23/26 to check availability and pricing. She kept asking "where are you calling from honey". I repeated I am inquiring for my parents. I then asked what type of flooring is in the 2 bedroom units. Then she asked me again, where am I calling from. I said why do you keep asking me the same question and she said that me asking what type of flooring is an unusual question for someone to ask. I'm 47 years old and have been in sales for 25 years. She spoke to me disrespectfully like I was a child. Brookdale has been calling my phone daily. (Take me off your phone list please) If you have multiple empty units, its due to your disrespectful sales team.

Luis Rodriguez

Nov 2025

via Google ↗ · Report

I called them to ask about the services they offer, but first I asked if they had staff who spoke Spanish since it was for my mother and she only speaks Spanish. The person who answered told me I would have to find someone to translate for her. So, in case she had an emergency, there would be no one to help her. I don't think this is the right place for my mom or for people who don't speak English. Sad but true

Resh-Shidda Dulin

Nov 2025

via Google ↗ · Report

Jerresa is absolutely amazing. You can tell that she really cares about patients. My aunt is a resident here And she always raves about how Jerresa is attentive and makes her laugh with her jokes. Thanks Jerresa, you really are making a difference ♥️

Sebastian Dunoco

Sep 2025

via Google ↗ · Report

Unfortunately my relative passed away. Place is dirty, food is mediocre. My Aunt had more visits from pest control. Staff turnover should tell you something when everyone is leaving. Short staffed is a understatment.<br>Anyone can walk in on the weekends in the afternoons. We had an issue with the room rate in the beginning, was told one price from salesperson and received contract with totally different number. They will say anything to get you in..........beware

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Frequently Asked Questions

What types of care does Brookdale Wekiwa Springs offer?

Brookdale Wekiwa Springs offers Assisted Living, Independent Living and Memory Care.

Where is Brookdale Wekiwa Springs located?

Brookdale Wekiwa Springs is located at 203 South Wekiwa Springs Road in Apopka, Florida.

What do families say about Brookdale Wekiwa Springs?

Brookdale Wekiwa Springs carries a 4.0 out of 5 rating from 40 Google reviews. Families describe Brookdale Wekiwa Springs as a friendly community with attentive, caring staff and a full activities calendar, and many say loved ones feel at home and well cared for. At the same time, a notable number of reviewers report serious concerns about food quality, staffing shortages, frequent management turnover, and billing disputes, with a few describing safety lapses in the memory care area. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Brookdale Wekiwa Springs?

Submit the Request Information form on this page, or contact Brookdale Wekiwa Springs directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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