Brookdale Lake Orienta

J. Power

Aug 2026

via Google ↗

Great experience!<br>Meal was delicious and the presentation was even better! Loved by it all!

Michael Schleider

Aug 2025

via Google ↗

I have a family member at Brookdale Lake Orienta and wanted to provide my impressions after 6 months. Brookdale has provided a very welcoming environment. The staff and leadership have been outstanding both in terms of caring for the residents as well as communicating with family members. I definitely appreciate the visiting medical staff to include a primary care physician, a podiatrist and cardiology support. Less visits to doctor's offices and waiting for your doctor can not compare to this. I also appreciate the tailorable "assistance" that can be provided to your loved one dependent on their specific needs. The dining staff have been wonderful and the food is good and nutritious. The facility also has a fairly active social calendar which includes events inside and outside the facility. Yes, there are hiccups that occur during the stay, but my experience is that it is easy to get them addressed. Whether it is housekeeping or maintenance or even the nursing staff, it is easy to contact any of them and get a situation addressed and corrected.

Ursula Schleider

Jun 2025

via Google ↗

The leadership of Brookdale Lake Orienta leaves much to be desired. Characteristics like respect, judgement and truth are lacking in my experience. Today, I was exposed to the Machiavellian communication style of a Director. Yesterday, I requested a glass of water from the dining room staff for my parent, and was told to "feel free and get it yourself in the kitchen." I did so and delivered the water to my parent. No big deal - right?<br><br>Wrong. This morning, the leadership contacted a sibling (not me) to relay their displeasure with me for violating their lofty standards based on their inaccurate and limited information. Like the heavy-handed Director, my sibling accused me without giving me a voice. Shame on both of them. As is the order of the day, it appears in the case of the water glass, the powers tried and convicted without giving the accused a voice.<br><br>I have requested the name of the Director who opted to speak to my sibling instead of me. Silence.<br><br>Here's my truth - I do not report to my sibling nor did I do anything that was not approved by your staff.

Julie Bailey

Feb 2025

via Google ↗

My aunt is doing well now that she is in Brookdale at Lake Orienta. Joe Mcbride made sure my aunt had a nice room and everything was ready and she felt welcome. She gets 3 good meals a day so she is eating better and looks healthy again. The staff is very nice and they help her and clean her room, change her sheets and wash her clothes. I know that if she were to fall or needs help someone is there to help her. She is able to get her hair and nails done since the hair salon is on the first floor and she can walk there. The staff arranged for my family to have her birthday party in the cafeteria and my aunt loved it! Highly recommend.

Kandy Clark

Feb 2025

via Google ↗

My mother was in the Brookdale facility on Boston Ave in Altamonte Springs Fl. I would give this facility zero stars if I could. Poorly managed and staffed.