MyLivingChoice

Brookdale North Mesa

2122 E Brown Rd

4.2(43 ratings)

Brookdale North Mesa — photo 11 / 6

Quick Facts

Year opened
1985
Staffing concern
Reported low staff-to-resident ratio in memory care

What Families Think

Brookdale North Mesa draws a lot of praise from families for its warm, family-like staff and clean, well-kept facility, especially in general assisted living. At the same time, several reviewers describe short-staffing and high turnover, particularly in the memory care wing, along with a couple of serious complaints about care coordination and communication.

The Good

  • Staff frequently described as caring and family-like
  • Facility described as clean and well-maintained by most reviewers
  • Robust activities calendar with a dedicated activities director
  • Personalized care plans so residents pay only for needed services
  • Staff arrange outings like holiday visits and local excursions
  • Nurses and med techs specifically praised by multiple families

The Bad

  • Several reviewers cite understaffing and high staff turnover, especially in memory care
  • One report of a resident removed from the community without notifying family
  • One report of unpleasant odors and staff vaping on duty
  • One reviewer described the memory care wing as lacking outdoor grass space

AI-generated from reviews and community data.

About Brookdale North Mesa

Brookdale North Mesa

Exceptional Senior Living

Nestled between residential and commercial areas in Mesa, Arizona, the assisted living and memory care residents at Brookdale North Mesa enjoy the twin benefits of quiet country life and access to grocery stores, coffee shops, parks, and shopping. This small and homey community gives you the opportunity to get to know your neighbors as you engage in enriching activities, social gatherings, and regular excursions into town.

Because we work together to design a personalized care plan that caters to your specific needs, you don’t have to worry about hidden costs or fees. You pay for the care you want, and that’s all there is to it. But don’t worry. Our dedicated care team is available on site 24 hours a day, seven days a week if you need a little extra assistance.

Adventure Ready

Step outside into the manicured courtyard and let the sweet scent of Mesa’s orange grove blossoms fill your lungs. Travel just a few minutes down to the road to enjoy a baseball tournament at Hohokam Stadium. Spend an afternoon exploring the historic planes at Falcon Field Museum.

These are only three examples of the fascinating and engaging weekly excursions you can take as a resident of our active and curious community. So what do you say? Are you ready for an adventure?

Embracing Community

Do you remember how fun it was to go to summer camp with all of your friends? You could stay up late sharing stories and telling secrets or spend hours playing card games and reminiscing about your favorite memories.

That’s the kind of community we all crave, and that’s precisely what you will find here at Brookdale North Mesa. Surrounded by a warm and inviting group of inspiring individuals, you have ample opportunity to embrace community and build deep, genuine friendships with your neighbors. After all, the only thing better than enjoying your golden years is enjoying them with friends.

Amenities

•    Emergency Alert System
•    Pet Friendly
•    Transportation
•    Parking - Surface
•    Library
•    Concierge Service
•    Beauty/Barber Shop
•    Courtyard and Garden
•    Arts & Crafts Studio
•    Game Room
•    Walking Paths
•    Wi Fi Access Throughout
•    Landscaped Grounds
•    Whirlpool
•    Community Kitchen
•    Meeting Rooms
•    Computer/Internet Access
•    Postal Services
•    Piano

Everyone craves a place to call their own. A retreat to escape from the hurried world outside their bedroom door.

The residents at Brookdale North Mesa is no different, which is why we offer multiple floor plans for you to choose from when selecting your residence. The size and layout varies, but each option is designed to feel and function like a home. You will have your own living room, a private bath, closet space, wall-to-wall carpeting and ample natural light that makes your space feel that much more cozy.

Care You Can Count On

Because we work with you to create a personalized care plan upon your arrival, you will only pay for the services you want to receive. No hidden costs or shady fees here!

And don’t worry—whether you are a resident in our assisted living community or one of our treasured memory care seniors, you can relax knowing our dedicated care team will be available to you 24 hours a day, seven days a week in case you need a little extra help throughout the day.

Delivering the Best in Senior Care

If you’re just starting to investigate senior living, you might have noticed that there are several options to choose from before you even move in! Fortunately, selecting from these different kinds of senior living care levels isn’t a task you have to tackle alone. We’ve compiled some of the most important info about each care level here. And if you’d like some help figuring out which one is right for you, our helpful associates are just a phone call away.

Independent Living

Independent living is ideal for those who still enjoy an engaging lifestyle and want more freedom to pursue their passions. Residents can spend less time worrying about things like home ownership, maintenance and landscaping and more time doing the things they love in a place designed to feel and function like a home.

Assisted Living

Assisted living is a wonderful option for people who need assistance with daily activities like managing medications, dressing, bathing, housekeeping and meals. It’s a redefined independence that allows you and your loved ones the peace of mind you deserve and gives you more time to invest in the people and hobbies you love.

Memory Care

Memory care services provide quality care and support for seniors living with Alzheimer’s and other forms of dementia. With gentle guidance and visual reminders, these programs provide a secure, safe space with activities that meet a resident’s skill level and allow them to flourish even with advanced expressions of the disease.

Skilled Nursing

Skilled nursing provides seniors with two services: short-term and long-term care. Short-term care programs are designed to provide recovery from surgeries, illnesses and accidents. Long-term care is for those who could benefit from 24-hour nursing care.

Continuing Care Retirement Communities

A continuing care retirement community (CCRC) offers multiple care levels on one campus, which means you don’t have to move even if your healthcare needs change in the future. With a full range of personalized assistance and care options that fit your lifestyle, you can have peace of mind knowing your future is taken care of.

Hospice

Hospice provides compassionate care and support to individuals and caregivers who are living with terminal illness, no matter where they call home. Our hospice associates can provide on-call support, clinical and skilled care as well as spiritual and emotional counseling and music therapy. Let us handle the care, so you can enjoy the precious moments of life.

Home Health

Home Health provides licensed clinical care in the comfort and privacy of your own home. Our team includes registered nurses, licensed practical nurses, rehabilitation therapists, social workers and aides to provide you a wide range of skilled care that’s designed to help you achieve your health and wellness goals.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.2overall · 43 ratings combined

4.3★ on Google (33) · 3.8★ on Yelp (10) · Yelp page ↗

Thomas Herbert

Apr 2026

via Google

My mother recently passed after a long battle with a terrible form of palsy. I am forever thankful for how the wonderful caretakers were so good with my mom. In particular, they had called myself and my dad notifying us that my mom only had about an hour left of her life. We rushed over and the tremendous amount of compassion they showed towards my mom was beyond measure. My dad and I are so grateful for their support and empathy. It is not easy finding good care but the staff at Brookdale North Mesa were amazing.

Lisa Workman

Mar 2026

via Google

The facility is always clean. It always smells good. The staff is very very kind. I am thankful for the very good Care my friend Maria has gotten here. Everybody cares about her, thank you. Lisa Workman

Mel

Dec 2025

via Google

frequently visiting dear friends at this facility there were many issues I saw as I had just arrived the whole entire facility reeked to high heaven of urine the front desk lady that works Fridays the last few times has been extremely rude saw two caregivers while on duty vaping down the hallway where you could visually see smoke up near the ceiling

Gilbert Flores

Jul 2025

via Google

My brother is a resident here. I was at a different Brookdale, but my assumption is the food at Brookdale North Mesa is very similar to Brookdale Arrowhead. As the facility goes, they do well to care for their residents, but the food I would even rate the facility overall worse. If it weren't from my ability to be away from their food as much as possible. I understand the dietary needs for many of the residents in the facility must be taken into account. But the quality and cost effectiveness results in very meager, food portions and options.

CJ

Dec 2024

via Google

This facility is all about the money and does not care for their patients. Dementia ward is dark and gloomy. There is no outdoor area with grass for them to walk around just a very small patio. The constant revolving door of staff means they are undertrained and underpaid. 3-4 staff members to 40 patients behavioral, non-behavorial all ages mixed together is not enough care and they wonder why incidents occur. My mother had a great roommate no issues whatsoever. The roommate moved out and was replaced. The new roommate claimed my mother struck her after a week of being there. My mother can be combative but she never is hands on. For example she has not had one single incident at her new facility since leaving Brookdale. Brookdale without notifying family removed my mother from the home and we had to learn of this incident from Banner hospital. They than denied her return although there was no proof that she even struck the other resident. They literally took the statement from another dementia patient and decided she was not welcome back. That's absoluttely nuts!! Her new facility adv she was on way too many medications and some counteract eachother which may have made her less comfortable and potentially more combative. They are corporate and only care about their appearance and money, not the care of your loved ones. Do your family members a favor and find a home like we did after leaving Brookdale with only 7 residents per a home and 3 staff for each house 24/7. ***Overpriced and understaffed***

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Frequently Asked Questions

What types of care does Brookdale North Mesa offer?

Brookdale North Mesa offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is Brookdale North Mesa pet friendly?

Yes — Brookdale North Mesa lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookdale North Mesa located?

Brookdale North Mesa is located at 2122 E Brown Rd in Mesa, Arizona.

What do families say about Brookdale North Mesa?

Brookdale North Mesa draws a lot of praise from families for its warm, family-like staff and clean, well-kept facility, especially in general assisted living. At the same time, several reviewers describe short-staffing and high turnover, particularly in the memory care wing, along with a couple of serious complaints about care coordination and communication.

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