MyLivingChoice

Brookdale New Hope

1680 S New Hope Rd

4.3(17 ratings)· Gastonia average: 4.6

Part of Brookdale Senior Living · 175 communities · 4.2★ average

Brookdale New Hope — photo 11 / 5

Quick Facts

Medical staffing
Doctor and nurses on-site every day
Care coordination
Dedicated RN Care Manager for chronic conditions
Convenience billing
Essentials delivery service charged to monthly bill

What Families Think

Reviewers consistently describe Brookdale New Hope as a warm, well-run community where staff go above and beyond for residents and their families. Multiple family members single out specific staff members by name for attentive communication, coordination with doctors, and personalized care, and residents are described as happy and thriving after moving in.

The Good

  • Staff repeatedly praised by name for attentiveness
  • Families say communication with staff is excellent
  • Residents described as happy and thriving
  • Doctor and nurses on-site daily per resident
  • Meals praised as flavorful and well-liked
  • 24/7 staff response to emergencies

AI-generated from reviews and community data.

About Brookdale New Hope

Brookdale New Hope is an assisted living community in Gastonia, North Carolina, offering residents the freedom to enjoy daily life while staff handle household tasks like cooking, cleaning, and housekeeping. A staff member is available 24/7 to respond to emergencies.

The community provides personalized support with assistance in medication management, daily living activities, and coordination with healthcare providers. Brookdale HealthPlus offers access to preventive care, chronic condition management, and care coordination through a dedicated RN Care Manager. The culinary team prepares healthy, flavorful meals tailored to residents' preferences and therapeutic dietary needs, featuring whole grains, lean proteins, fresh fruits, and vegetables.

Residents enjoy spacious apartments with personal housekeeping and laundry services. The campus features beautifully landscaped grounds with walking paths and gardens. A Personal Solutions program allows residents to order essential items like toiletries and household goods for delivery to their door, charged to their monthly bill.

Activities and engagement are central to life here, with programs including yoga, walking groups, creative classes, and brain games. Residents participate in clubs such as the Quilting Club, Gardening Circle, Choir, History Club, and Veterans Association, as well as activities like trivia competitions, Zumba Gold classes, creative writing workshops, and the Coffee Connoisseurs Group.

The community is situated in a neighborhood with access to natural attractions, including the Daniel Stowe Botanical Garden, the Schiele Museum of Natural History featuring local wildlife exhibits, and Martha Rivers Park for leisurely walks.

Types of Care

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

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Reviews

4.3overall · 17 ratings combined

4.3★ on Google (17)

Kelly Carter

Jun 2026

via Google

This place!!! i can NOT say enough about the staff and Yolanda, Brianna, Angel, Pricilla, TRAVIS, Santana and so many more that I can’t remember the names! I feel like we are a step above Covenant Village!!! They live and care for my mother and my family beyond my expectations!!! As a 20 yr experience nurse of the Gaston County, it is important for me and my patients to find a place to have them go to to be loved and cared for and we have found it!!! I highly recommend Brookdale!! New Hope is obviously our favorite because mom is there but my family has been in the other Brookedales and had the same experience!! We love you guys sooo much!

Larry Lauffer

Feb 2026

via Google

Being here as a resident for two weeks. This place is well run with a shot out to many of the managers Yolanda, LaToya, Emmanuel, Pauline and LaTia. Brookdale New Hope has good medical service with a doctor and nurses everyday. I'm not only saying I like this place, I am also saying that I recommend it.

Michael-Ann Howley

Jan 2026

via Google

What An Amazing Team! In a word ~> Exemplary. To use another word~> Excellent. I have had an incredibly positive experience working with the terrific staff at Brookdale New Hope assisted living in Gastonia NC. My 71 year old aunt was in urgent need to find accommodation in early December. We, her family, came together to get her moved. Little did we know how happy she would be at Brookdale. ~> She is over the moon and thriving! We have found a loving, and wonderful home for our family member at Brookdale New Hope in Gastonia. My first touch with Brookdale New Hope was speaking with La’Toya Harris the Sales Manager. She was knowledgeable, available, kind, warm and very helpful, making me feel very comfortable with Brookdale as an institution right away. She was impactful and tireless. I needed to get my aunt out of where she was in quick fashion and LaToya was right there for me. She understood the sensitivity and my aunt’s vulnerability. La’Toya went above and beyond, of that I am certain, I called dozens of times over a 2-3 week period, and at odd hours on more than one occasion, and La’Toya was there for our family. Each interaction she conducted herself beautifully, always with a pleasant attitude, which brought a lightness to the entire experience. My next interaction was with La’Tia Hampton, the Registered Nurse at Brookdale. Wow! She was so great, she met my Aunt at her doctor’s office, and stuck with us on all the required health care documentation, working and dealing with the careless sluggishness of the doctors’ response time. La’Tia kept after everyone and she even met with my Aunt on her days off! She is very impressive to work with, her level of caring and availability is outstanding. La’Tia knows her stuff, she goes beyond her job and duty, and she gives of herself, and that is a very rare quality indeed. Following those 5 Star experiences, I had the pleasure of meeting and dealing with Yolanda Colson the Executive Director at Brookdale. She was very warm and professional, answered all my questions, contacted me on her days and nights off, answering my dozens of texts and calls coming to her cell in volume. Yolanda is a wonderfully personable and available director, who has wisely created an incredible environment for not only the residents at Brookdale New hope but she does so too, for the family of her residents, I can see clearly that she is respected by her team. And then there is Shannon Miller the new Business Office Coordinator at Brookdale New Hope. She often is the voice I hear when I call the main number at Brookdale. Shannon should consider a side business as the voice for soothing sounds radio. She carries a sweet song in her voice when she speaks, in it there is a gorgeous southern accent, (I live in NJ) which literally invites you kindly, she is welcoming and extremely pleasant. Shannon has answered my calls and emails, like the other amazing team members at Brookdale New Hope~> even when she was not working at the office. She has shown great professionalism, and kindness every step of the way. Today we had our first care plan meeting with my Aunt and it was great, all good news, my Aunt is happy, and thriving and she even put on more than 8 lbs. in her short time there at Brookdale. My Aunt raves about the food everyday - she absolutely loves every meal at Brookdale! I am writing today to tell you how lucky we are, and by I mean we, I mean Brookdale the Institution/ Company + my Aunt + my Family, and me. Latoya, and Latia, and Shannon and Yolanda are the type of rare breed that we do not often have the good fortune to see, they care. Doing their best matters and they each gave more than they were required by a job to give. That magical combination is our grand good fortune. I feel peace knowing my aunt is with these wonderful people at Brookdale New Hope. Each one, I would feel lucky to call friend, and each are absolutely marvelous representatives/ ambassadors for the Brookdale company. I will continue to HIGHLY recommend them! Michael-Ann Howley-Gatenby

T. Brooks

Nov 2025

via Google

I just want to first of all thank God for Brookdale New Hope! They have truly been a blessing to me and my family. The staff has been absolutely wonderful. I can’t say enough about Latoya, Yolanda, and LaTia—they make such a great team! Everyone, from the event coordinator to the care aides, shows such respect and kindness. My father loves his environment and community. He often tells me how friendly everyone is and how he feels treated like a human being, not a problem to be managed—as can sadly be the case in many assisted living facilities. Since coming to Brookdale New Hope, he has really opened up, and that means the world to us. I’m praying for the entire team’s continued strength and joy in their calling, because serving others is not always easy. May you never grow weary in doing good. 🙏🏽❤️ Thank you, thank you for all you do!

Gale

Jul 2024

via Google

Brookdale New Hope is a wonderful community that provides excellent quality care! The staff listens to all our concerns and offers appropriate advice. It is such a great, home-like place for anyone. I love how friendly and caring all the staff members are; the warm, welcoming atmosphere is wonderful. I met some of the residents, and they all seem happy and enjoying living here. It was so stressful to find a safe, clean environment for my severely handicapped sister and her husband, who had a stroke. Knowing they are so well cared for makes life a little bit easier. I'm thankful every day that I found Brookdale New Hope in Gastonia. Highly recommend! Thank you, Gale Entler

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Frequently Asked Questions

What types of care does Brookdale New Hope offer?

Brookdale New Hope offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Brookdale New Hope located?

Brookdale New Hope is located at 1680 S New Hope Rd in Gastonia, North Carolina.

What do families say about Brookdale New Hope?

Reviewers consistently describe Brookdale New Hope as a warm, well-run community where staff go above and beyond for residents and their families. Multiple family members single out specific staff members by name for attentive communication, coordination with doctors, and personalized care, and residents are described as happy and thriving after moving in.

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