MyLivingChoice

Benchmark at North Andover

700 Chickering Rd

4.8(28 ratings)· North Andover average: 4.5

Benchmark at North Andover — photo 11 / 5

Quick Facts

Short-term stays
Respite or trial stays available before committing
Care provider choice
Residents can use their own outside healthcare providers
Memory care programming
Includes sensory-based therapeutic programs for memory care
Community history
Operating in North Andover for over 25 years

What Families Think

Families describe Benchmark at North Andover as a warm, personal community where staff quickly learn residents' names and stay closely involved with families through health changes, including hospice transitions. Reviewers highlight both the traditional assisted living and memory care sides, though one review noted the food specifically on the memory care unit fell short.

The Good

  • Staff learn residents' names quickly
  • Consistent, responsive communication with families
  • Memory care staff described as outstanding
  • Coordinates with PCPs and hospice care
  • Active daily social and group activities
  • Welcoming atmosphere for new residents and families

The Bad

  • One reviewer said food on the memory care unit was not great

AI-generated from reviews and community data.

About Benchmark at North Andover

Benchmark at North Andover is an assisted living and continuing care retirement community in North Andover, Massachusetts, serving residents for over 25 years. The community offers various levels of care including assisted living, memory care for residents with memory-related conditions, and short-term rehabilitation or long-term care following hospitalization or health incidents.

Residents receive needs-based personal care and assistance with daily living activities, along with 24/7 support as determined by nursing assessment. The community provides memory care in specially designed living spaces that support mental processing, along with therapeutic experiences including sensory programs. Healthcare services are available on-site through third-party care providers, and residents may choose their own care providers or access those available at the community.

Benchmark at North Andover eliminates home maintenance, laundry, and cooking responsibilities, allowing residents to focus on what matters most. The community features a hair salon, private dining room, and recreation room. Individualized and group social engagement activities occur throughout each day, and residents benefit from the convenience of on-site amenities and services.

The community is conveniently located minutes from Route 1 and I-95, providing easy access to surrounding areas. A short-term stay option is available for those needing temporary care, recovery support, or the opportunity to experience the community before committing to residency.

Types of Care

Assisted LivingIndependent Living

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Reviews

4.8overall · 28 ratings combined

4.8★ on Google (28)

Adele

Feb 2026

via Google

Thrilled with the decision to partner with Benchmark at North Andover. It's been an excellent experience for my elderly mother from the first moment. I tell everyone that she looks like a million bucks and has a new lease on life, especially thanks to the flow of good coffee always available to her! She was made to feel immediately welcome and secure from day one, and that has remained true. In the moments where things doesn't go as expected, the team has been very responsive in getting us to a solution. For such a sensitive and fragile moment in a senior's life, they have been accessible, patient, optimistic, and kind. I'm grateful.

Pat Driscoll

Feb 2026

via Google

Our dad recently passed at age 93 1/2. He had a great life and was able to enjoy his last 15 months at Benchmark at North Andover (Ashland Farm). Half of that time was spent in their traditional assisted living where everyone knew his name, recognized his family, offered numerous activities and field trips, and helped with his daily needs. And he loved the food! He was in the memory unit for his last 7 months as he gradually declined particularly with his dementia. He was always treated respectfully and joyfully. Benchmark staff coordinated with his PCP and eventually with hospice. They communicated regularly with his family and ensured that we were welcomed and able to enjoy our visits. We will be forever grateful for their support.

William Terry

Feb 2026

via Google

The staff on the Memory Care Unit was outstanding. The Executive Director, Director of Community Relations, the Mind and Memory Director and the Traditional Care Director were wonderful, always willing to take time to listen and address our concerns. I would have assigned 5 stars but the food on the Memory Care Unit was not great.

Richard Lovell

Dec 2025

via Google

Posting this for my father. Since making the decision to move to an assisted living facility we began by visiting 5 different facilities. We chose Benchmark of North Andover (Ashland Farms) because we immediately felt welcomed and comfortable. Within two days of moving in staff knew our names greeted us often in the common areas. One resident would stop by our table every morning during breakfast to see how we were doing and to ensure that we knew about the activities planned for the day. Many other people who asked me questions about the facility are now residents here. Bob Lovell

Jeanine Sanchez

Dec 2025

via Google

Wonderful Open House put on by Benchmark last night. Staff went above and beyond to make residents and family feel welcome and comfortable! Maureen as always out does her self and Julie and her team were fantastic!

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Frequently Asked Questions

What types of care does Benchmark at North Andover offer?

Benchmark at North Andover offers Assisted Living and Independent Living.

Where is Benchmark at North Andover located?

Benchmark at North Andover is located at 700 Chickering Rd in North Andover, Massachusetts.

What do families say about Benchmark at North Andover?

Families describe Benchmark at North Andover as a warm, personal community where staff quickly learn residents' names and stay closely involved with families through health changes, including hospice transitions. Reviewers highlight both the traditional assisted living and memory care sides, though one review noted the food specifically on the memory care unit fell short.

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