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Benchmark at Billerica Crossings

20 Charnstaff Lane

4.5(24 ratings)· Billerica average: 4.5

Part of Benchmark Senior Living · 71 communities · 4.7★ average · (20 others nearby)

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Benchmark at Billerica Crossings, photo 11 / 6

Quick Facts

Starting price
$7,300/mo
Licensed capacity
64 residents

Massachusetts EOEA

Google Rating
4.5 out of 5 stars
Review Count
Based on 24 Google reviews

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Benchmark at Billerica Crossings is an assisted living and independent living community in Billerica, Massachusetts, with a 4.5 out of 5 rating from 24 Google reviews. No written reviews or amenity details were provided, so specific family feedback and community strengths or weaknesses can't be described in detail here.

What reviewers praise

  • Strong 4.5 out of 5 Google rating

What reviewers flag

  • No pricing information published
  • No amenities or review details provided to evaluate

AI-generated from reviews and community data.

Benchmark at Billerica Crossings is a senior living community in Billerica, Massachusetts offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Published pricing starts around $7,300 per month. Families rate it 4.5 out of 5 across 24 reviews.

About Benchmark at Billerica Crossings

Benchmark at Billerica Crossings is an independent living and assisted living community in Billerica, Massachusetts. The community offers private rooms and bathrooms, 24-hour staff, medication management, housekeeping and laundry service, emergency call systems, and a restaurant-style dining room with social activities and gathering spaces. Amenities also include cable or satellite television and wheelchair accessibility.

Reviewers consistently praise the compassionate and respectful care provided by staff, describing them as kind, courteous, and professional. Families note that residents receive personalized attention and are well cared for, with one reviewer writing that the facility proved to be the right choice after touring several options. The community is pet friendly, and reviewers comment positively on the quality of food and the welcoming environment.

Types of Care at Benchmark at Billerica Crossings

Assisted LivingIndependent LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Benchmark at Billerica Crossings

4.5overall · 24 ratings combined

4.5★ on Google (24)

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Suzanne L

Feb 2026

via Google ↗ · Report

I can’t say enough about the compassionate and respectful care that my dad received in the harbor unit at Billerica Crossing. He lived there for about six months and just passed away at the end of December 2025. When my brothers and I went to visit him we always found him well taken care of. The staff treated him with dignity, respect and compassion, and it was so nice to see. During his final decline the nurses were so great to us and made sure that dad had every comfort. The room that he had was perfect for him, a one bedroom unit that allowed us all to be with him at various times.A huge thank you to all the staff for taking such good care of him!

Karen Girard Murphy

Oct 2025

via Google ↗ · Report

I can't say enough about the place. My dad absolutely loved everything about it. The food is fantastic, the staff so warm and welcoming. Thank you to everyone at Billerica Crossing for taking such great care of my dad.

Michelle Rogers

Mar 2025

via Google ↗ · Report

It was a tough decision the day our family decided that our 96 year old mom needed more care and had to move from her home of 60 years into an assisted living facility. We had scheduled several tours at various Assisted Living Facilities, but cancelled them all after seeing Benchmark at Billerica Crossings. It was the perfect place...friendly staff, perfect size rooms and extremely clean...and the food is wonderful. The community of residents our mom quickly became a part of gave her a new sense of purpose. She participated in bingo games, music concerts, religious services, exercise classes and holiday activities. I can't emphasize enough the kindness from the entire staff...the directors, nurses, aides, desk receptionist, dining area staff, cleaning crew...they all treated our mom as a person with respect, dignity and kindness and most importantly she was safe. Sadly, our mom passed recently. The empathy shown to us was so overwhelmingly heartwarming. Several attended her funeral services. I cannot describe into words how grateful our family is to everyone at Billerica Crossings for taking such good care of our mom!

Dayle Taylor

Feb 2025

via Google ↗ · Report

Our entire experience from start to eventual move in has been absolutely outstanding. The entire staff, and I mean the entire staff, has been kind, courteous and professional. Our mother has some memory issues and the staff has been helping her adjust every day. They are a pet friendly facility, which is huge as my mother would be lost without her little Maltese companion. A number of residence also have their cat companions as well. I highly recommend this place.

Laura Yavanian

Jan 2025

via Google ↗ · Report

Special Thanks to All of the Billerica Crossings Team For the Amazing and Personalized Care My Aunt Received! ❤️ We Are Forever Grateful To All of You! ❤️

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Frequently Asked Questions

What types of care does Benchmark at Billerica Crossings offer?

Benchmark at Billerica Crossings offers Assisted Living, Independent Living, Memory Care and Respite / Short-Term Care.

How much does Benchmark at Billerica Crossings cost?

Published pricing at Benchmark at Billerica Crossings starts around $7,300 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Does Benchmark at Billerica Crossings offer respite or short-term stays?

Yes. Benchmark at Billerica Crossings lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Benchmark at Billerica Crossings located?

Benchmark at Billerica Crossings is located at 20 Charnstaff Lane in Billerica, Massachusetts.

What do families say about Benchmark at Billerica Crossings?

Benchmark at Billerica Crossings carries a 4.5 out of 5 rating from 24 Google reviews. No written reviews or amenity details were provided, so specific family feedback and community strengths or weaknesses can't be described in detail here. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Benchmark at Billerica Crossings?

Submit the Request Information form on this page, or contact Benchmark at Billerica Crossings directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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