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The Arbors of Bedford

70 Hawthorne Dr

4.5(63 ratings)· Bedford average: 4.4

The Arbors of Bedford — photo 11 / 6

Quick Facts

Staffing
Nurses reportedly on-site around the clock
Care continuity
Residents can age in place without relocating
Operator
Part of the Benchmark Senior Living company

What Families Think

Families of residents at The Arbors of Bedford, a Benchmark-operated assisted living and memory care community, describe a warm, family-like atmosphere with staff who know residents by name and go out of their way to support them, especially those with dementia. Praise is widespread and detailed, though a handful of reviewers report inconsistent day-to-day care, food quality concerns, and billing frustrations, and one review recounts a severe COVID-19 outbreak in the community in late 2020.

The Good

  • Staff widely praised as compassionate and family-like
  • 24/7 nurse coverage mentioned by reviewers
  • Specializes in dementia and memory care
  • Residents can age in place without relocating
  • Daily activities and programming keep residents engaged
  • Resident dog adds a homey touch

The Bad

  • Several reports of inconsistent care, like missed dentures or dressing issues
  • Multiple complaints about food quality and lack of fresh produce
  • One report of billing office difficulties and unauthorized charges
  • One detailed report of a severe COVID-19 outbreak with many resident deaths in winter 2020-21

AI-generated from reviews and community data.

About The Arbors of Bedford

The Arbors of Bedford is a assisted living and independent living community in Bedford, New Hampshire.

Families rate The Arbors of Bedford 4.5 out of 5 based on 63 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted LivingIndependent Living

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Reviews

4.5overall · 63 ratings combined

4.5★ on Google (63)

Steven Taylor

Jul 2026

via Google

What a phenomenal facility. They treat the residents so well, the training they give their staff truly prepares each member to handle situations appropriately. I can’t say enough about redirection capabilities by every staff member I have interacted with (facilities, cooking staff, aides, nurses, literally everyone). They promote fluid intake constantly and the food is actually nutritious not a carb heavy cheapest meal possible that you find at other facilities. The staff say this to me all the time this is the residents home and letting the residents enjoy everything they have to offer. I am upset with myself that I didn’t get my dad in here sooner it’s such a positive environment for him and he is thriving.

Louise Acone

Jun 2026

via Google

I reached out to Arbors of Bedford to ask for some information regarding a family member of mine. While Arbors ultimately was not able to help me with my unique situation, I have to share that I was deeply moved and touched by the interaction that I had with Shannon, the Executive Director.<br><br>I was in the throes of a very emotional process of understanding that the level of care needed for said family member was beyond what we could provide. Shannon graciously not only called me back at 5pm on a Friday, but she was patient, kind, and caring and walked me through some resources even though Arbors was not the right fit. At that moment in time I needed a listening ear more than anything and Shannon provided that.<br><br>While this may be something she does every day in her role, the process of navigating these difficult conversations is a first for us. If my interaction with her is any reflection of how she runs her facility - and the level of care there - I would trust a family member here in a heartbeat. Thank you Shannon ❤️

Catherine Cournoyer

Apr 2026

via Google

I absolutely love The Arbors. I am a professional who refers or receives refers from other professionals and I always recommend The Arbors. Staff are amazing, Shannon (ED) is so incredibly kind and knowledgeable. Cassie is marketing, no one better! They all love their residents and community. From someone who has relationships with all assisted livings and nursing homes within the state, trust me, moving into/moving in a loved one into The Arbors is like buying the candy bar with the golden ticket in it… BRAVO to the whole community!!!

Jenna Hart

Apr 2026

via Google

My mom has been living at Arbors for almost a year now and it's been a great experience overall. The staff is welcoming and I love seeing the managers out and about with the staff and residents. They have a dog too! Nothing like being greeted by a sweet lab named Maggie. Programs are 7 days a week and nurses is there around the clock. If my mom declines, she doesn't have to move. The building is older, but Arbors has been around for at least a decade, so it goes to show how good they are. My Mom isn't always easy, but they have no issues caring for her. Angels!

Lynne Dionne

Apr 2026

via Google

I’ve had the chance to see firsthand what makes The Arbors of Bedford such a special community.<br><br>The staff truly care, and it shows in the way residents are treated with respect and genuine kindness every day.<br><br>I would absolutely recommend this community to anyone looking for quality care and a supportive environment.

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Frequently Asked Questions

What types of care does The Arbors of Bedford offer?

The Arbors of Bedford offers Assisted Living and Independent Living.

Where is The Arbors of Bedford located?

The Arbors of Bedford is located at 70 Hawthorne Dr in Bedford, New Hampshire.

What do families say about The Arbors of Bedford?

Families of residents at The Arbors of Bedford, a Benchmark-operated assisted living and memory care community, describe a warm, family-like atmosphere with staff who know residents by name and go out of their way to support them, especially those with dementia. Praise is widespread and detailed, though a handful of reviewers report inconsistent day-to-day care, food quality concerns, and billing frustrations, and one review recounts a severe COVID-19 outbreak in the community in late 2020.

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