Cory Fay
Apr 2026
Great place with great staff! The connections the staff make with the residents at the Birches is truly unique. I would recommend the Birches for anyone looking for a great memory care community!
1 / 6Quick Facts
- Security features
- Door alarms, cameras, and grip handles for safety
- Community size
- Small community where staff know all residents
- Care focus
- Specialized care for residents with memory loss
What Families Think
Families describe The Birches at Concord as a small, close-knit memory care community where staff know residents personally and treat them with dignity and compassion. Reviewers consistently praise the quality of care for cognitive issues, though several note the cost is significant. The community also earned praise for its proactive, transparent handling of the pandemic, including regular family updates.
The Good
- Staff described as compassionate, attentive, and dignified
- Small size lets staff know every resident personally
- Specializes in care for memory loss and cognitive issues
- Good food noted by reviewers
- Proactive, transparent pandemic response with no resident cases
- Regular family communication via director-led meetings
The Bad
- Multiple reviewers note the cost is not inexpensive
- No published pricing available
AI-generated from reviews and community data.
About The Birches at Concord
The Birches at Concord is an Assisted Living and Independent Living community in Concord, New Hampshire, with a particular focus on memory care. The community's small size and specialized approach to cognitive care shape its operations and daily life.
Families consistently emphasize the quality and attentiveness of the staff, describing them as compassionate, skilled, and genuinely connected to residents. One family wrote, "each staff member personally knows each of the residents and genuinely cares about them." Activities are regular and engaging—including Thursday performances and programming that encourages resident participation. The dining experience receives direct positive mention, and the physical environment is described as beautiful and thoughtfully designed with safety features for residents with memory loss. Families also note that the community maintained strong pandemic protocols and communication practices.
The community holds a perfect 5-star Google rating across 24 reviews. Families emphasize the dignity and non-judgmental care provided during a difficult transition, with multiple reviewers noting how the staff made both residents and their loved ones feel welcomed and supported.
Types of Care
Assisted LivingIndependent Living
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Help Me ChooseReviews
5overall · 24 ratings combined
5★ on Google (24)
Kevin Driscoll
Jun 2025
Beautiful building, super staff, and amazing audience at our Thursday performance at The Birches at Concord in Concord, NH. Special thanks to Lynne Dionne, CDP - Programming Director and Denise with Activites. Denise encouraged the residents Peter and Maureen to be our HUMAN DUMMY volunteers. Their antics with the cowbell and tambourine were priceless!
Morissa Henn
Mar 2025
We are so grateful for the care our loved one is receiving at the Birches. The staff and administration are phenomenally compassionate, patient, and skilled.
Christopher
Sep 2023
Excellent facility for memory care family members. This is obviously an extremely difficult decision to make. Even pulling in overnight nursing and additional staffing in home reaches a point where you can no longer keep someone with memory issues safe. Cameras, alarms on doors, grip handles and ramps, elevated toilets, 3 shifts of staff coming in 7 days a week. We tried that, and staffing is inconsistent when going that route. To place your loved one in someone else's care when you can no longer look after them safely is a brutal decision point. This is one of the top facilities in the state. The staff does care. It's not ideal, but that's more because you have to entrust the care of your loved one to someone else. And that's a very hard decision. You'll know when you have crossed that bridge. If you're reading this, you have my sincerest compassion and empathy. You're not alone. Tour this facility and others before you make your decision as it's a big leap and it is not inexpensive. Although financially, it's less than pulling in overnight nursing and cobbling together around the clock care in home. Hope this helps!
Louis Nixon
Oct 2022
My Mom had a comfortable and restful experience at The Birches during her final months of life. It is not inexpensive but it is good value for the service that is provided.
Frequently Asked Questions
What types of care does The Birches at Concord offer?
The Birches at Concord offers Assisted Living and Independent Living.
Where is The Birches at Concord located?
The Birches at Concord is located at 300 Pleasant St in Concord, New Hampshire.
What do families say about The Birches at Concord?
Families describe The Birches at Concord as a small, close-knit memory care community where staff know residents personally and treat them with dignity and compassion. Reviewers consistently praise the quality of care for cognitive issues, though several note the cost is significant. The community also earned praise for its proactive, transparent handling of the pandemic, including regular family updates.
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