MyLivingChoice

Avir at Western Hills

512 Draper Dr

3.7(73 ratings)· Temple average: 4.2

Part of Sinceri Senior Living · 140 communities · 4.5★ average

Avir at Western Hills, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Laundry service
On-site laundry cleaned at no extra cost
Bathing schedule
Showers and linen changes three times weekly
Rehab outcomes
Rehab-to-home program noted for successful recoveries

What Families Think

Avir at Western Hills is a skilled nursing and rehabilitation community in Temple, Texas, licensed for up to 120 residents. Reviewers consistently praise the nursing staff's attentiveness, cleanliness of the facility, and the effectiveness of its rehab-to-home program, with several residents and family members describing the care as compassionate and reliable.

The Good

  • Attentive, compassionate nursing and CNA staff
  • Facility described as clean and odor-free
  • Successful rehab-to-home recovery program
  • Friendly, welcoming front office staff
  • Daily room cleaning and on-site laundry included
  • Active activities department with creative programming

The Bad

  • No published pricing information for cost planning

AI-generated from reviews and community data.

Avir at Western Hills is a senior living community in Temple, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 73 reviews.

About Avir at Western Hills

Avir at Western Hills is a skilled nursing / long term care community in Temple, Texas. The community is licensed for up to 120 residents.

Families rate Avir at Western Hills 3.7 out of 5 based on 73 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Avir at Western Hills

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Avir at Western Hills

3.7overall · 73 ratings combined

3.7★ on Google (73)

LaTonya Walker

Jun 2026

via Google

This place is a joke.I would post a pic but for the respect of my mother I wont.I don't know where the CNAs got there certifications from because they don't know what they are doing.My grandma was left unattended for lord knows how long and once pics were taken they wanna claim they did this and that.I don't understand these Charge Nurses.They are supposed to be making sure the CNAs do they job but instead they sitting around just like the CNAs.Sitting and on there damn phones.I.would recommend this place to anyone

Carol Aycock

Oct 2025

via Google

This rating up to is really unfair to the staff these staff there cares for the patients however they can't keep a qualified staff due to the idiotic management and the turnover of owners The cooks can't cook they have to burn everything and laundry loses everything and is unorganized physical therapy doesn't have a full-time therapist and the equipment there is ancient they don't even have a full set of therabands enough to give each and every patient they don't give out grabbers even though they can probably build the insurance and get reimbursement so if a patient dropped something on the floor it stays on the floor until someone comes in there and picks it up The call lights are turned off as soon as someone comes in there and turns them off that doesn't mean your needs are met at that time it just means someone's come in their and turned off the light and check to see what you need they put everyone in diapers which really irritated me but I was on the rehab floor and I got better treatment than most halls there is a hall way number two that smells like urine it needs to be clean from top to bottom desperately it stinks every time I went down there and therefore I didn't go down there very much even though I had a friend living there that I've known for years which is the only reason I've chose this place but I won't be back ever I guess I shouldn't say ever The nurses were kind although a little bit I didn't understand their organization I didn't know why I got my morning pills at 11:00 a.m. to me that's past morning it's almost lunch when I got my morning meds of not going to go into it anyway I'm still very frustrated and I've been out for over a week anyway the staff is very good except people are quitting right and left because of the owners and the change of venue they are worried about aesthetics instead of equipment and personnel That's my private opinion and I'm sticking to it anyway everyone have a great day

Lacey Martin

Aug 2025

via Google

I’d give this place a zero if I could. They treated my grandmother horribly and we think one of the staff stole some of her clothes. Do not put your loved ones in here. The building is run down too.

Joshua Willy

Mar 2025

via Google

I would suggest taking your family else where as I’ve seen personally and heard other residents being left in there pee over night and never coming to be checked on or ignored even after calling a nurse. The administrator also took over 7 weeks to get internet access back to patients which seems unorganized over a simple thing but wasn’t high on his priority list among other things. I will be recommending anyone I know to steer clear, there is nice employees there that care thankfully but most will be leaving or probably getting fired.<br><br>I’m sure they will reply to this with a cliche response to try to cover themselves but trust me, go else where with your family member, even the staff ain’t happy working for the administrator, he smells and needs better hygiene among many other improvements, he will gladly pose for pics though on the facebook page and come outside for public events to appear to be interactive but other then that no interaction with patients at all really when no one is watching or it not being beneficial, just a business too him.

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Government Inspection History

12 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 27, 2026Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2026

Dec 29, 2025Health Complaint2 citations
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 23, 2026

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 23, 2026

Nov 20, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 14, 2025

Jul 2, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance

May 8, 2025Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected May 9, 2025

Apr 30, 2025Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2025

Jan 22, 2025Health Complaint5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 8, 2025

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2025

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 30, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 30, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2025

Oct 16, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2024

Mar 21, 2024Fire Safety StandardHealth Standard9 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 18, 2024

Jan 29, 2024Infection ControlNo citations
Sep 18, 2023Infection ControlNo citations
Feb 8, 2023Fire Safety StandardHealth Standard13 citations
  • Meet Health Care Facilities Code mechanical requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2023

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 3, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Avir at Western Hills offer?

Avir at Western Hills offers Skilled Nursing / Long Term Care.

Where is Avir at Western Hills located?

Avir at Western Hills is located at 512 Draper Dr in Temple, Texas.

What do families say about Avir at Western Hills?

Avir at Western Hills is a skilled nursing and rehabilitation community in Temple, Texas, licensed for up to 120 residents. Reviewers consistently praise the nursing staff's attentiveness, cleanliness of the facility, and the effectiveness of its rehab-to-home program, with several residents and family members describing the care as compassionate and reliable.

How did Avir at Western Hills do on recent health and safety inspections?

Avir at Western Hills had 12 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Avir at Western Hills?

Submit the Request Information form on this page to connect with Avir at Western Hills and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Avir at Western Hills? Claim this listing to update photos, pricing, and details. It's free.

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