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William R Courtney Texas State Veterans Home

1424 Martin Luther King Jr Ln

4.7(120 ratings)· Temple average: 4.2

William R Courtney Texas State Veterans Home, photo 11 / 5

Quick Facts

Total units
160
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
160
Eligibility
Requires 70% or higher service-connected disability
Operator
Managed by STGi under Texas Veterans Land Board
On-site therapy
Physical, occupational, and speech therapy on-site
Facility history
Operating continuously since 2000

What Families Think

Families of veterans at this Temple facility generally describe attentive, communicative staff and a comforting environment for their loved ones. Most reviewers rate their experience highly, though one detailed complaint raises concerns about staffing stability under current nursing leadership.

The Good

  • Staff proactively call families about health changes
  • Helps arrange personal services like barber visits
  • Rehab includes physical, occupational, and speech therapy
  • Reviewers say food is good
  • High overall Google rating from families

The Bad

  • One detailed report of staffing shortages tied to leadership turnover
  • No published pricing information available

AI-generated from reviews and community data.

William R Courtney Texas State Veterans Home is a senior living community in Temple, Texas offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 120 reviews.

About William R Courtney Texas State Veterans Home

William R. Courtney Texas State Veterans Home in Temple, Texas is a skilled nursing and memory care facility managed by STGi, serving eligible veterans with a 70% or higher service-connected disability. The home has operated since 2000 and is part of the Texas Veterans Land Board's network of state veterans homes.

The facility provides comprehensive skilled nursing care, memory care, and rehabilitation services tailored to each veteran's individual needs. The rehabilitation department offers physical, occupational, and speech therapy to help veterans regain strength, mobility, and independence.

The home is named in honor of First Lieutenant William R. Courtney, U.S. Army, who served in the 10th Mountain Infantry Division in Italy during World War II from 1942 to 1946. A lifelong advocate for civic service, Lt. Courtney's leadership and dedication to the Temple community left a lasting mark on Central Texas, and his legacy of integrity, compassion, and service continues to inspire the facility's work.

The community is built on service, camaraderie, and honor, with a dedicated team committed to ensuring each veteran receives personalized attention, clinical excellence, and high standards of daily living.

Types of Care at William R Courtney Texas State Veterans Home

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of William R Courtney Texas State Veterans Home

4.7overall · 120 ratings combined

4.7★ on Google (120)

Dennis Wynne

Jul 2026

via Google

My dad is there and compared to the other homes I visited prior to admitting him, this place was the best

Jane Macpherson

Mar 2026

via Google

Visiting a friend who lives here. He says its a good place to call home. Staff is attentive, and food is good.

John McMullen

Mar 2026

via Google

I am formally escalating serious concerns regarding the leadership of DON Burns. There is a clear pattern of excessive employee terminations under her direction, which has resulted in ongoing staffing shortages and operational instability. These conditions are placing the safety of our Veterans at risk. It is my understanding that these concerns have previously been reported; however, no effective corrective action has been taken, and the issues persist. This reflects a significant leadership failure that requires immediate intervention.I am requesting a prompt and thorough investigation into her management practices and the impact on staffing and patient care. I will continue to escalate this matter until it is fully addressed and appropriate action is taken.

Rebecca Morgan

Aug 2025

via Google

This facility is very nice. Kept very clean and welcoming. The staff is friendly and take excellent care of residents. I give them 4 stars!!, 🤩

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Government Inspection History

12 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 1, 2026Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2026

Feb 23, 2026Health Complaint1 citation
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2026

Feb 4, 2026Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 3, 2026

Jul 23, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 24, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 24, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 24, 2025

Jun 25, 2025Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 26, 2025

Mar 22, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 23, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 23, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2025

Mar 7, 2025Fire Safety StandardHealth ComplaintHealth Standard3 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2025

Dec 16, 2024Health Complaint2 citations
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2024

Jan 12, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Provide and implement an infection prevention and control program.

    Severity K of L: immediate jeopardy, patternCorrected Feb 7, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 7, 2024

Sep 10, 2023Infection ControlNo citations
Jul 31, 2023Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2023

Oct 22, 2022Fire Safety StandardHealth Standard17 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity J of L: immediate jeopardy, isolatedCorrected Oct 23, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Oct 23, 2022

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 22, 2023

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 22, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 22, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 22, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2022

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does William R Courtney Texas State Veterans Home offer?

William R Courtney Texas State Veterans Home offers Memory Care and Skilled Nursing / Long Term Care.

Where is William R Courtney Texas State Veterans Home located?

William R Courtney Texas State Veterans Home is located at 1424 Martin Luther King Jr Ln in Temple, Texas.

What do families say about William R Courtney Texas State Veterans Home?

Families of veterans at this Temple facility generally describe attentive, communicative staff and a comforting environment for their loved ones. Most reviewers rate their experience highly, though one detailed complaint raises concerns about staffing stability under current nursing leadership.

How did William R Courtney Texas State Veterans Home do on recent health and safety inspections?

William R Courtney Texas State Veterans Home had 12 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit William R Courtney Texas State Veterans Home?

Submit the Request Information form on this page to connect with William R Courtney Texas State Veterans Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at William R Courtney Texas State Veterans Home? Claim this listing to update photos, pricing, and details. It's free.

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