1 / 4CMS Care Compare
Aviata At Rosewood is a skilled nursing and long-term care community in Orlando that draws a mixed picture from families. Many reviewers praise the physical therapy team, nursing staff, and responsive administration, while others describe troubling lapses in communication and unprofessional staff behavior during stressful moments.
AI-generated from reviews and community data.
Aviata At Rosewood is a senior living community in Orlando, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.5 out of 5 across 83 reviews.
Aviata At Rosewood is a 120-bed skilled nursing and long-term care facility in Orlando, Florida. The community serves patients recovering from surgery and managing complex medical conditions, including post-acute wound care.
Family experiences at the facility vary noticeably. Several families praise the clinical team and administrative leadership, describing nurses, physical therapists, and CNAs as professional and attentive. One family noted the director of patient experience "truly care about the residents and their families," responding quickly to concerns. A returning patient felt the doctors, practitioners, and staff "go above and beyond." However, other families report significant friction with facility policies and communication, one described case management communication as "awful" within the first day of admission, while another experienced a confrontation over bringing food to a relative that left them feeling unwelcome.
The facility holds a 3.5 out of 5 Google rating based on 83 reviews. Positive reviews consistently highlight a caring atmosphere, skilled therapy services, and dedicated individual staff members. Lower ratings point to gaps in operational clarity and family communication that may affect the early admission experience.
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Help Me Choose3.5overall · 83 ratings combined
3.5★ on Google (83)
Marissa Helman
Jun 2026
This is the second time in two years, that i have had to be here at Aviata of Rosewood. The Doctors, Nurse Practitioners, Nurses, CNAS, Physical and Occupational Therapists, All of the office and administrative staff, go above and beyond. And of course no one can forget Donald who does everything for everyone. I don't think that i could say anything bad about this place.
Erica Lancaster
Feb 2026
I was up there with a full chicken patty and cutlery in my pocket for my father, they called the cops on me trespassing me and told my husband I’m lucky I didn’t get arrested because I threatened her. My husband knows I would never use a weapon or put anyone in danger and I’m a peaceful person asked her how and there was silence. As soon as she told me I could bring silverware in told her I’d bring it out to the car and turned around only stopping to tell her the cutlery was for the chicken nothing nefariousness and she lied about me. I never even expressed any negative emotion. I did not threaten her and she grossly over reacted violating my rights to see my father. She was in administration. She lied to the cops and said she we had an altercation 3 days prior. I’ve never seen her until then.
Wade Wingfield
Feb 2026
Aviata at Rosewood is a Excellent Nursing and rehab facility, The Administrator And the Nursing Staff Are very Professional.The CNA are hard working and the Activity Staff is great. The physical therapy department is great. Aviata at Rosewood have a loving and caring atmosphere. Sincerely yours W.H.W.
Britney Johnson
Feb 2026
My mother had open heart surgery and then got an infection at the hospital. She has to have a wound vac on her chest. The communication between the case management is awful. This facility seemed the nicest out of the 2 my mothers insurance would cover. She has been there a total of a little over 24 hrs and I want to move her to a different facility. Joyous is a wonderful person and is great with communication and the nurse my mother had when she first got there was super nice and amazing. Today her nurse wouldn't look at my aunt when she was asking questions and my mother hadn't had her iv antibiotics and come to findnout she has a smaller wound vac than expected. Her night nurse was extremely rude to me on the phone. Every time I asked a question she made it seem like i was asking a stupid question and didnt understand what i was saying. When i would re word it or ask why we weren't told something she responded with we'll thats how it is here attitude. I am completely appalled of the staffs attitude and terrified of leaving my mother in their care.
Teresa Jones
Sep 2025
The director of patient experience (Justin Manley) is amazing! They truly care about the residents and their families. Anytime we had a question or concerns, they listened and acted quickly to make sure everything was taken care of. You can tell they really want the best for everyone here. Their kindness and professionalism make a big impact in the day to day experience at the facility.
6 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 24, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 24, 2024
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 24, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 24, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2024
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Aviata At Rosewood offers Skilled Nursing / Long Term Care.
Aviata At Rosewood is located at 3920 Rosewood Way in Orlando, Florida.
Aviata At Rosewood is a skilled nursing and long-term care community in Orlando that draws a mixed picture from families. Many reviewers praise the physical therapy team, nursing staff, and responsive administration, while others describe troubling lapses in communication and unprofessional staff behavior during stressful moments.
Aviata At Rosewood had 6 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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