MyLivingChoice

Courtyards Care Center

1900 Mercy Drive

4.2(65 ratings)· Orlando average: 4.2

Courtyards Care Center, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Therapy services
On-site therapy department supports rehab and discharge

What Families Think

Families describe Courtyards Care Center as a well-run skilled nursing and rehab facility in Orlando, with particular praise for the admissions team, nursing staff, and therapy department. Reviewers highlight clear communication, compassionate care during stressful transitions, and successful rehab outcomes that got residents back home safely.

The Good

  • Admissions director praised for compassion and clear guidance
  • Nursing staff described as attentive and caring
  • Therapy department credited with strong rehab outcomes
  • Social services helps coordinate smooth discharge planning
  • Clean, welcoming environment noted by multiple reviewers
  • Consistent, clear communication with families

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Courtyards Care Center is a senior living community in Orlando, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 65 reviews.

About Courtyards Care Center

Courtyards Care Center is a 120-bed skilled nursing and long-term care facility in Orlando, Florida, serving patients who need rehabilitation and ongoing medical support.

Families consistently praise the admission process and staff responsiveness. Mable Chambers, the admission director, is frequently highlighted for making what can be an overwhelming transition feel manageable, explaining insurance clearly, listening carefully to family concerns, and showing genuine care in matching residents to appropriate care plans. Beyond admissions, families note that nurses like Stephanie and social workers like Keyla are attentive and knowledgeable, and the environment itself is described as clean and welcoming, with clear communication between staff and families.

Courtyards Care Center holds a 4.2 out of 5 Google rating based on 65 reviews, with the overwhelming majority reflecting positive experiences during admission and early stay.

Types of Care at Courtyards Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Courtyards Care Center

4.2overall · 65 ratings combined

4.2★ on Google (65)

PAM GORDON

Jun 2026

via Google

From day one, Mable Chambers made our experience exceptional. Starting with the tour, she was welcoming, knowledgeable, and compassionate. She took the time to explain my aunt’s insurance coverage in a way that was easy to understand and made sure all of our questions were answered. What stood out most was how much she genuinely cared about getting to know my aunt and understanding her needs. Whenever I had a question or concern, Mable was always available and willing to help. The entire team at Courtyards of Orlando was caring and attentive. The therapy department was amazing—thanks to their hard work and dedication, my aunt is now back home and able to move around independently. Social Services also did a wonderful job coordinating all the equipment she needed before discharge, making the transition home smooth and stress-free. If you are looking for a facility for your loved one, I highly recommend Courtyards of Orlando. The care, compassion, and professionalism shown by the staff made all the difference for our family. Thank you for everything you did for my aunt!

Jaidyn Lianna

Apr 2026

via Google

I was there late and had a couple questions; Stephanie, the nurse, was so sweet, knowledgeable, and helpful. Keyla, the social worker, is also quite knowledgeable and helpful and really wants what’s best for her residence. Overall, a really great experience at this facility.

Kacey Loving

Mar 2026

via Google

I had a very positive experience with this rehab facility and would highly recommend it to anyone in need of quality rehabilitation care. From the moment the admission process began, the Admission Director was incredibly helpful, professional, and compassionate. They took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful process feel smooth and welcoming. The nursing staff truly stood out during the stay. They were attentive, patient, and genuinely caring toward residents. It was clear that they take pride in their work and go the extra mile to ensure everyone feels comfortable, safe, and supported throughout their recovery. I would also like to recognize the HR team for maintaining such a professional and organized environment. Their efforts in supporting staff and fostering a positive workplace culture are evident in how well the team works together and how respectfully residents are treated. Overall, this facility demonstrates a strong commitment to both patient care and staff support. The combined efforts of the Admission Director, nursing staff, and HR team create an environment that promotes healing, dignity, and respect.

Yeen Kno

Jan 2026

via Google

Mable Chambers the admission director and staff at this skilled nursing facility are caring, professional, and attentive. The environment is clean, welcoming, and focused on patient comfort and recovery. Communication with families is clear and consistent. I highly recommend this facility.

Alexandria Thomas

Jan 2026

via Google

I want to express my sincere appreciation for Mrs.Chambers who helped get my dad placed in this nursing home. During a very stressful and emotional time for our family, she was compassionate, patient, and incredibly supportive. She took the time to understand my dad’s needs, explained every step of the process, and made sure he was placed in a safe environment. Thanks to her dedication, my dad’s transition into this nursing home was smooth, and our family now has a peace of mind. I know that they genuinely care about the people and families they help, not just the process. I am truly grateful for everything they did and would highly recommend this nursing home because of the outstanding individuals who work there.

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Government Inspection History

4 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 14, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 14, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2025

  • Help the resident make transportation arrangements to and from radiology services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2025

Aug 19, 2024Health Complaint1 citation
  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2024

Mar 21, 2024Fire Safety StandardHealth Standard8 citations
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2024

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2024

May 19, 2022Fire Safety StandardHealth Standard8 citations
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Courtyards Care Center offer?

Courtyards Care Center offers Skilled Nursing / Long Term Care.

Where is Courtyards Care Center located?

Courtyards Care Center is located at 1900 Mercy Drive in Orlando, Florida.

What do families say about Courtyards Care Center?

Families describe Courtyards Care Center as a well-run skilled nursing and rehab facility in Orlando, with particular praise for the admissions team, nursing staff, and therapy department. Reviewers highlight clear communication, compassionate care during stressful transitions, and successful rehab outcomes that got residents back home safely.

How did Courtyards Care Center do on recent health and safety inspections?

Courtyards Care Center had 4 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Courtyards Care Center?

Submit the Request Information form on this page to connect with Courtyards Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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