Brian
Jul 2026
Friendly staff. Everyone knows her and she receives very good care. They are very patient with her.
4.4(161 ratings)
Part of Autumn Lake Healthcare · 47 communities · 4.2★ average
1 / 5CMS Care Compare
Autumn Lake Healthcare At Long View is a skilled nursing and rehabilitation facility in Manchester, Maryland, where many families praise the friendliness of front-desk and care staff and the cleanliness of resident rooms. However, at least one detailed review raises serious concerns about weekend staffing, delayed medical monitoring, and communication gaps with families.
AI-generated from reviews and community data.
Autumn Lake Healthcare At Long View is a senior living community in Manchester, Maryland offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 161 reviews.
Autumn Lake Healthcare At Long View is a skilled nursing facility in Manchester, Maryland, offering sub-acute rehabilitation and long-term care with round-the-clock skilled nursing for complex medical conditions.
The facility provides rehabilitative therapy seven days a week in an energetic environment where each resident receives an individualized recovery plan. A multidisciplinary team of physicians, nurses, and therapists uses hands-on rehabilitation techniques to help residents restore strength, mobility, and independence, supported by state-of-the-art gym equipment and proven therapeutic methods.
The community is housed in a charming chateau with a private inner courtyard and features a daily schedule filled with activities, along with plenty of outdoor and indoor spaces for socializing. Family members and friends are welcome to visit, and the facility maintains a focus on merging expert medical care with a vibrant quality of life.
Advanced care programs are available for complex medical conditions, overseen by a team of in-house, board-certified specialists. The facility accepts Medicare, Medicaid, most insurances, and private pay.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.4overall · 161 ratings combined
4.4★ on Google (161)
Brian
Jul 2026
Friendly staff. Everyone knows her and she receives very good care. They are very patient with her.
Pantliano Joanne
Jun 2026
Now I have to do their jobs for them. This is the weekend with all agency people. Do ho had my blood taken this morning and I was changed. No one ever came in again until 12,:30 to bring in my cold( it's always cold ) lunch. The nurse never came to to a blood test. I didn't bother eating the food no need. This place says that they care. They don't care I have to remind them to take my blood sugatoday was a perfect example of could care less about the patient. The sign I have or and how to to change me . The agency people are here for one thing MONEY. They don' care about the patient and I am not the only one who says it I'm just the most verbaleagain today the food came a full 12 hour before the nurse came to take my blood. I'm tired of doing their job. So I told her to write it up in the book that I refused my finger prick and for her to write herself up for being over 12 late on getting here before my dinner to take it. She refused and took it any way I have had it with this placethis place needs to be reported. They bring in agency people who don't care about the patients all they are here for is the money. Itsa a shame. The good staff quits for better pay and we as pate. Ients suffertodsy was a perfect example . The sign on my door says do not disturb between 11 pm and 6 am. At 455 am some agency nurse came in and said she was here with my pill. I don't take any pills in the morning and asked her to leave she wasn't very happy. They do not care about the patient. This place does not care the would rather I have dementia or be senile or just lay here but unfortunately I am still able to know what's going on . And what they do is wrong and I'm tired of how I'm being treated and maybe the state needs to know . Iver been here almost 2 years and it's been a living hell for 1 and a half of it.
Sharon Blough
Jan 2026
Very very impressed with Autumn Lake at Long View, from the polite, cheerful, helpful front desk receptionist to find patient Arnold McC, returning from a fresh shower to his thoroughly cleaned room! Thanks to all for your care, kindness, & professionalism!
joseph Rhoten
Nov 2025
Everyone I had contact with was very friendly, helpful. A pleasant experience. However, Wednesday 11-5-25 I was to get a call from your Dr. about Carl Rhoten my cousin in regards to his medical treatment. Today 11-6-25 still waiting for that call ! That leaves a bad taste in one's mouth, just saying!
Michelle Stokes
Jul 2025
My mom is the patient and from her perspective it’s a wonderful place to stay for her recovery/rehabilitation. My perspective, as her daughter not receiving care, is the same. The care staff as well as the administrative staff, are amazing!! Everyone is friendly, attentive, informative, helpful…all employees of Autumn Lake do their job well and correctly…which I must add, is very hard to find in any field of work these days. I would hope that when/if I would need the same type of care, I would be able to receive it at Autumn Lake in Manchester, Maryland. My heartfelt appreciation goes out to the employees and staff there. Blessings to you all, for your time, efforts, and the sheer love of your job…I don’t know what we would do without people like you!!🥰
5 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Establish policies and procedures for volunteers.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 15, 2026
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2026
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2026
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 10, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 10, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2019
Ensure that testing and maintenance of electrical equipment is performed.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 19, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Autumn Lake Healthcare At Long View offers Skilled Nursing / Long Term Care.
Autumn Lake Healthcare At Long View is located at 3332 Main Street in Manchester, Maryland.
Autumn Lake Healthcare At Long View is a skilled nursing and rehabilitation facility in Manchester, Maryland, where many families praise the friendliness of front-desk and care staff and the cleanliness of resident rooms. However, at least one detailed review raises serious concerns about weekend staffing, delayed medical monitoring, and communication gaps with families.
Autumn Lake Healthcare At Long View had 5 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Autumn Lake Healthcare At Long View and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Autumn Lake Healthcare At Long View? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Manchester.

Manchester, Maryland0 mi
4.5(8)
Assisted Living

Hampstead, Maryland4.4 mi
4.5(2)
Assisted Living

Hanover, Pennsylvania7.8 mi
5(1)
Assisted LivingMemory Care

Hanover, Pennsylvania8.1 mi
4.1(15)
Assisted Living

Westminster, Maryland8.6 mi
5(6)
Assisted Living

Westminster, Maryland8.7 mi
4.5(8)
Skilled Nursing / Long Term Care
Home care agencies serving Manchester bring help to the house: daily living, companionship, and respite for family caregivers.