North Pines Assisted Living

Brittnie Parrish

Apr 2026

via Google ↗

North Pines was such a great facility. It has a home like feel instead of a hospital setting which makes it more appealing. Coleen the owner was fantastic and she knows all of her clients plus their family members. Very personable, reliable, and caring. My grandma had the best care imaginable in her short time there. Angel, Lovely, and John were amazing and gentle with her. They loved her as their own family and we can not thank them enough. Jackie the office manager was also great and very informative! We were always in the loop. I couldn't have picked a better place for her care and end of life care! For sure a place you know your family member will be cared for and loved. I could leave her and never have to worry! ANOTHER BIG THANK YOU TO THEM ALL!!!!

Sandy Heckathorn

Oct 2025

via Google ↗

The staff is kind & attentive & always cooperative. The place is very clean & welcoming. My mom’s been there for a year & we’re sincerely grateful for the cate.

Carolyn Hornig

Feb 2025

via Google ↗

As a delegating nurse who has visited many assisted living facilities in Maryland, I can confidently say that North Pines stands out as one of the best. The owner, Colleen, is deeply involved in the day-to-day operations and goes above and beyond to ensure the facility is always updated and beautifully maintained. Her dedication to creating a welcoming and comfortable environment for the residents is evident in every detail.<br><br>The manager, Jackie, is incredibly diligent in overseeing resident care. She takes the time to understand each individual’s unique needs, ensuring that both the small and larger tasks are always met. The staff is attentive, compassionate, and truly dedicated to providing quality care. Staff training is also a top priority at North Pines, ensuring that safe medication administration and care practices are always followed, giving families peace of mind. Additionally, residents enjoy a range of daily activities that enrich their lives, making North Pines feel like more than just a facility — it feels like home.<br><br>I highly recommend North Pines to anyone seeking a loving and supportive home for their loved ones. The commitment to care, staff training, and the overall environment makes it a top choice for families.

Sandra Colacioppo

Feb 2025

via Google ↗

We were so lucky to find North Pines tucked away in the heart of Manchester and I can’t say enough great things about this facility.<br>Making the decision to put our loved one in an ALF was a difficult and overwhelming decision for us to make. We were apprehensive, nervous, and felt an extreme amount of guilt. However, all of our worries quickly changed after witnessing the quality of care the staff provided. From management to personnel, their patience, compassion, understanding, attentiveness, and empathy for all their residents was exemplary. It was heartwarming to watch each resident be treated with such dignity and respect.<br>I was most impressed with the personalized care given to our family member and extra measures implemented when her health began to decline. Staff worked diligently with hospice to provide superlative end-of-life care.<br>The facility was always clean and the common areas afford an opportunity for socialization and companionship. An added benefit is the intimate, homelike setting.<br>The facility is beautifully decorated for holidays and each resident is recognized and celebrated on their birthday.<br>We are forever grateful to North Pines and every single staff member who cared as much for our loved one as we do.<br>We are blessed to have North Pines as a pillar of the community.

jon moore

Dec 2024

via Google ↗

I have been extremely happy with my mom being a resident at North Pines. She moved in this past July after major surgery and processing dementia. She has received consistent high quality care and attention from everyone from the staff, doctors, and owner. I couldn't be more pleased with how well she has been cared for. The facility itself is very clean and adapted to suite all of the residents needs. The winter holiday party was a blast!!!