Jane Doe
Jun 2026
Do no place your loved ones there. Also Check them out through DPH and The Centers for Medicare
Apple Rehab Mystic
28 Broadway Ave
3.2(27 ratings)· Mystic average: 4.4
1 / 5Quick Facts
- Total units
- 60
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 60
- Care specialty
- Trained for tracheostomy and TPN patients
- Memory care approach
- Secure memory care environment on-site
- Network affiliation
- Part of a 21-location regional network
CMS Care Compare
What Families Think
Reviews of Apple Rehab Mystic are sharply divided: multiple reviewers describe serious concerns about cleanliness, staffing responsiveness, and care quality, while at least one family reported excellent communication and a clean, well-run experience. The facility offers skilled nursing and rehabilitation services including tracheostomy and TPN care, but the low overall rating reflects significant dissatisfaction among several reviewers.
The Good
- Direct communication with family on care plans
- Offers tracheostomy care and TPN support
- Full physical, occupational, and speech therapy services
- One reviewer praised cleanliness and staff responsiveness
The Bad
- Multiple reports of dirty conditions and peeling paint
- Several reviewers cited slow call-bell response times
- Reports of medications and hospital instructions not followed
- One reviewer described food as inedible
AI-generated from reviews and community data.
About Apple Rehab Mystic
Apple Rehab Mystic is a rehabilitation facility in Mystic, Connecticut offering post-acute rehabilitation services. The community provides a full complement of physical, occupational, and speech language therapies alongside physician-driven programs designed to help residents return to independence and the life they love.
The facility offers comprehensive care including 24-hour nursing, daily trach maintenance, and extensive respiratory services. Apple Rehab Mystic is trained to care for patients with tracheostomies and can provide Total Parenteral Nutrition (TPN), with clinical programs that incorporate patient education, nutrition services, and social support to help residents maintain wellness and achieve the highest level of independence possible.
The community also operates a memory care program that provides a holistic approach to care in a safe and secure environment, addressing the multiple dimensions of health and wellness. Apple Rehab Mystic is part of Apple Rehab's network of twenty-one locations throughout Connecticut and Rhode Island.
Staff at the facility treat every resident like family, and comfortable accommodations allow residents to feel at home during their rehabilitation stay.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.2overall · 27 ratings combined
3.2★ on Google (27)
NANCY HEATH
Feb 2026
Do not place your loved one in this facility! Head nurse seems overwhelmed rooms have peeling paint and rusty old beds . My husband was here for a few months absolutely horrific experience!
Catherine Tackling
Jun 2025
An awful place. I have contacted Apple Corporate via phone and it was requested that my pictures be sent. Please please please don’t put your loved one here. The entire family is so upset. It’s so dirty, the food is inedible, and it is absolutely clear Apple cares nothing for the place or for the patients. Getting our loved one moved is a priority.
vdub99
Jul 2024
Worst place ever, refused to follow hospital instructions. The staff is deplorable. The food stinks, meds I was to have got nothing, nurse call 20 to 45 minutes to answer, had to call operator to get help. And then told I should be patient, you could die and they wouldn’t even know it I will call dr tomorrow to be placed elsewhere👎👎👎
Justin Meunier
Sep 2018
Could not be more thrilled with the service my family and I received at this facility. Our concerns were responded to immediately and professionally, and we had a direct line of communication the whole time in regards to our care plan and rehabilitation. The building itself was quite centrally located and impeccably clean. I would give the staff 10 stars if I could!
Frequently Asked Questions
What types of care does Apple Rehab Mystic offer?
Apple Rehab Mystic offers Skilled Nursing / Long Term Care.
Where is Apple Rehab Mystic located?
Apple Rehab Mystic is located at 28 Broadway Ave in Mystic, Connecticut.
What do families say about Apple Rehab Mystic?
Reviews of Apple Rehab Mystic are sharply divided: multiple reviewers describe serious concerns about cleanliness, staffing responsiveness, and care quality, while at least one family reported excellent communication and a clean, well-run experience. The facility offers skilled nursing and rehabilitation services including tracheostomy and TPN care, but the low overall rating reflects significant dissatisfaction among several reviewers.
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