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Apple Rehab Uncasville (Orchard Grove)

5 Richard Brown Drive

3.5(27 ratings)

Apple Rehab Uncasville (Orchard Grove), photo 11 / 5

Quick Facts

Total units
130
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
130
Specialized care
Handles tracheostomy care and TPN nutrition support
Memory care approach
Holistic memory care with clinical oversight and social support
Operator scale
Part of a 21-location Connecticut and Rhode Island rehab company
Nursing coverage
24-hour nursing care with daily trach maintenance

What Families Think

Reviewers describe a mixed experience at this short-term rehab and skilled nursing facility: many families praise the warmth and dedication of nurses, aides, and staff, while others report serious lapses in supervision and care. The facility appears understaffed at times, which some reviewers excuse as circumstantial and others cite as a root cause of safety incidents.

The Good

  • Staff described as caring and like family
  • Nurses praised by name for going above and beyond
  • Facility described as clean and bright
  • Offered specialized wound treatment not available elsewhere

The Bad

  • One report of a fall resulting in stitches, no bed alarm used
  • One report of neglect and delayed transfer for insurance reasons
  • Reviewer noted patient left in wheelchair with no interaction
  • Multiple mentions of the facility being short-staffed

AI-generated from reviews and community data.

Apple Rehab Uncasville (Orchard Grove) is a senior living community in Uncasville, Connecticut offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 27 reviews.

About Apple Rehab Uncasville (Orchard Grove)

Apple Rehab Uncasville is a short-term rehabilitation facility in Uncasville, Connecticut, offering post-acute rehabilitation services designed to help residents regain independence and return to their desired lifestyle. The community provides comprehensive rehabilitation through a full complement of physical, occupational, and speech language therapies, along with highly-skilled care and physician-driven programs.

The facility specializes in caring for residents with complex medical needs, including those requiring tracheostomy care and Total Parenteral Nutrition (TPN). Apple Rehab Uncasville provides 24-hour nursing care, daily trach maintenance, and extensive respiratory services to support residents in achieving the highest level of independence possible. The community is extensively trained in these specialized care modalities.

Beyond standard rehabilitation, Apple Rehab Uncasville offers a memory care program that takes a comprehensive, holistic approach to care in a safe and secure environment. This program incorporates clinical oversight, therapeutic modalities, patient education, nutrition services, and social support to help residents maintain wellness and live as independently as possible.

The facility maintains comfortable accommodations where residents receive care from a dedicated staff that treats every resident like family. Apple Rehab operates twenty-one locations across Connecticut and Rhode Island and is the state's largest short-term rehabilitation company, with programs tailored to meet each patient's individual needs.

Types of Care at Apple Rehab Uncasville (Orchard Grove)

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Apple Rehab Uncasville (Orchard Grove)

3.5overall · 27 ratings combined

3.5★ on Google (27)

lori

Sep 2024

via Google

My mother has been in norwich rehab center four time and let me tell you this. I would never send her back after being in Apple rehab ( Orchard Grove). Apple rehab is the cleanest, bright, friendest, knowledgeable place you could ask for. The staff is amazing with all the help they are giving to my mother to get her back home. Shelly is an amazing nurse. She goes up and beyond her job duties. Me and my whole family can't thank her enough. From me and my whole family want to thank the whole staff of Apple rehab. Sincerely thank you very much.

a chapkob

Jan 2023

via Google

Please do your loved ones a favor and look at other options. I could write a book on why this facility shouldn’t be taking people in and how my father was neglected while there. It’s not a good choice for rehab or long term. People who work there are, for the most part, lovely. But at the end of the day, my father received sub-par care and when we tried to transfer him, they delayed the process (clearly to get the insurance money, not that they’d ever admit that).

Michelle

Jul 2022

via Google

My mom is a patient here for rehab. Almost all the staff here are AMAZING not just the nurses and aides but the sweet receptionist, social worker, administrator among others. They have even offered her this AWESOME treatment for her wounds that she’s had for over 6 years. NO OTHER PLACE has ever offered us this. The people here are like family the residents AND staff. Yes they’re short staffed that’s NOT their fault I actually feel bad for them doing all the running around that they do. I don’t understand why someone people give them bad reviews. They’re AWESOME. THANK YOU SO MUCH APPLE REHAB for ALL you’re doing for my mom and for putting up with her you’re appreciated MORE THAN you know. YOU ALL ARE LIKE MEMBERS OF OUR FAMILY

Lisa Malik

Jan 2020

via Google

My mother was a patient there. They had her in a wheelchair sitting by the nurses station all day. No interaction with anyone. It is pathetic.They don't put alarms on the beds so people who are fall risks end up on the floor. She was there for 10 days and she fell out of bed requiring stitches in her head. They only knew she fell because of the ladies in the room across the hall heard her hit the floor and summoned help. We took her home and now are fighting to get a refund. Please be very careful when choosing a place for your loved one.

Maddie Smith

Sep 2019

via Google

Beautiful facility. The CNAs are wonderful. Some of the nurses that work there are some of the sweetest nurses I’ve met. I just wish that the receptionist was a little bit friendlier, she was very loud and some what rude.

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Government Inspection History

11 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 16, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

Jun 3, 2025Health Complaint1 citation
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 14, 2025

Feb 10, 2025Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

Jan 22, 2025Health Complaint2 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Mar 3, 2025

Sep 16, 2024Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2024

Mar 14, 2024Fire Safety StandardHealth Standard15 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Mar 15, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2024

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2024

  • Ensure proper storage of liquid oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Apr 25, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity B of L: potential for minimal harm, patternCorrected Apr 24, 2024

Feb 5, 2024Health Complaint3 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Mar 18, 2024

Dec 1, 2023Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2023

Aug 8, 2023Health Complaint4 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity I of L: actual harm, widespreadFound during a complaint inspectionCorrected Sep 19, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity I of L: actual harm, widespreadFound during a complaint inspectionCorrected Sep 19, 2023

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2023

Dec 7, 2021Fire Safety StandardHealth Standard11 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2022

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2022

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2022

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2022

Jul 25, 2019Fire Safety StandardHealth Standard18 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Aug 27, 2019

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2019

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2019

  • Establish policies and procedures including evacuation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2019

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2019

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity B of L: potential for minimal harm, patternCorrected Sep 5, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Apple Rehab Uncasville (Orchard Grove) offer?

Apple Rehab Uncasville (Orchard Grove) offers Memory Care and Skilled Nursing / Long Term Care.

Where is Apple Rehab Uncasville (Orchard Grove) located?

Apple Rehab Uncasville (Orchard Grove) is located at 5 Richard Brown Drive in Uncasville, Connecticut.

What do families say about Apple Rehab Uncasville (Orchard Grove)?

Reviewers describe a mixed experience at this short-term rehab and skilled nursing facility: many families praise the warmth and dedication of nurses, aides, and staff, while others report serious lapses in supervision and care. The facility appears understaffed at times, which some reviewers excuse as circumstantial and others cite as a root cause of safety incidents.

How did Apple Rehab Uncasville (Orchard Grove) do on recent health and safety inspections?

Apple Rehab Uncasville (Orchard Grove) had 11 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Apple Rehab Uncasville (Orchard Grove)?

Submit the Request Information form on this page to connect with Apple Rehab Uncasville (Orchard Grove) and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Apple Rehab Uncasville (Orchard Grove)? Claim this listing to update photos, pricing, and details. It's free.

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