Norwichtown Rehabilitation & Healthcare

JP B

Jul 2026

via Google ↗

Pathetic place I was there in 2021 after major surgery. They ignored and I'm talking about registered nurses my concern about calf pain and difficulty breathing eventually a PT girl came in after 4 days I told her she told them I needed a doctor immediately. Turned out I had a major blood clot life threatening to say the least I had to be transported immediately to Backus hospital and then to Hartford hospital their medical neglect nearly killed me and it cost me an extra four weeks in hospital. I did post a negative review four years ago but I don't see it so I'm reposting it as a warning to people avoid this place if at all possible

Kapitänleutnant Thomsen

Apr 2025

via Google ↗

My good friend's mother was a resident here and my aunt was as well. Neither of us had any complaints. The staff was not only attentive but beyond accommodating. Polite, caring and hard working. I now have a friend whose mother is coming here based on my recommendations. Five stars!

Marvin Jones

Dec 2024

via Google ↗

Nursing homes get a bad rap I have to say my overall experience was very good. My dear friend was Terribly compromised. The staff was always forthcoming when I visited. Nursing homes are very difficult to work in. I can't justify anything but a very good experience. The Staff works hard and remain Dedicated to their Patience.

Bonnie Deschenes

Dec 2024

via Google ↗

All of the staff here are lazy, incompetent, unprofessional, and negligent to their patients. The place is smelly, filthy, and the food is not edible. I discharged my mother 1.5 weeks earlier than planned because this facility was horrific. The staff was annoyed when we interrupted their personal conversations to ask for a progress report on our mother. This place should be shut down permanently. We were so disappointed and disgusted.

Michelle Thibeault

Feb 2023

via Google ↗

If I could leave 0 stars, I would because 1 star is too generous. All the staff here are lazy, incompetent, and negligent to their patients. Patients' call lights are on for hours before they decide to get up and help them. When my grandfather was there, he was wheelchair bound, and they had him get up and walk without a knee! My grandmother was sitting uncomfortably in her room for 2 hours, because the staff thought it was more important give out hot meals to the entire wing. My father had to track down the APRN for half an hour, while my grandmother was suffering from what we now know was pneumonia and not congestive heart failure like the APRN said. 100% would NOT recommend this facility and it needs to be shut down. Literally go anywhere else for rehabilitation, and not this dungeon of death.